My water pump went out on me while traveling from VA to IN. Beard's Auto Center got me in, ordered…read moreparts, repaired, and got me back on the road the same day at a more than reasonable price. All the employees were polite and helpful.

Every time we go there our vehicles won't pass inspection because we need 4 (not one or two, but…read morefour) new tires to pass. And, the amount we owe for automotive work or tires is always more than the quote on the phone. We can't afford to go there anymore. We do not recommend.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

My son was home from college and needed his car inspected asap. Called around and this place had…read morean opening in 2 days with other days that week available as well. Dropped his car off and they call to say he needs new back brakes and rotors. My son being in college, decided he would put them on with his dad to save some money. When he picked up the car, he asked when he could bring it back to be re-inspected and the guy said he was booked for the next 3 weeks. In other words, because he wasn't making money, he would not re-do the inspection. Charged my son $50 for nothing, didn't even put an emission sticker on. The car is only 2 years old. I prefer going to a mechanic who doesn't want to take advantage of a college kid.

I did some damage to my car in a parking lot with relatively high curb. Not wanting to turn it into…read moremy insurance and end up paying more in the long run I reached out to Tatano Brothers Autobody. I was told to stop down around 8:30am to meet with the appraiser Mike. I arrived at 8:30 and Mike promptly looked at the rocker panel and the wheel on my VW Passat. We went inside, Mike called the VW dealership, obtained the parts pricing and gave me a written estimate of my repair cost to have a new rocker panel painted, installed and have my wheel fixed. I was so pleased with the pricing I told him to get the part ordered. The part arrived several days later, they painted it and let it cure over the weekend. Mike scheduled me in for Wednesday 7/26. I dropped my car off and left it with George the owner. I had a call by 2PM that the car was ready for pick up. I arrived and was simply blown away by the quality of work performs mainly on the wheel, which I tore up pretty badly. It looked better then when I bought the car. The rocker panel was replaced and it is seamless. The paint match is excellent. From start to finish the entire process was simple. Tatano Brother's Auto Body is simply the type of business in which I like to deal. They're no BS, to the point and they do it right the first time. Oh, and the pricing...it is exceptionally fair. If I ever need body work done on a car(hopefully not) - They will be my first call.

Best body shop in the area by far, the staff is very helpful and informative! - Had my car ready in…read morea very short amount of time and looks like new!

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

The service i requested was to replace my broken tail light. Awesome quality and value.read more

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

I found the Groupon for an alignment and that brought me in. Josh was extremely accommodating with…read morescheduling my appointment around other moving targets and I also added an oil change while I was there which was handled seamlessly. Highly recommended.

Searching for a local and reputable alignment shop, I found Lou Bevier's on the internet a few…read moremonths back. Made appointment and Josh was right on time and took care of job in just over an hour. Next appointment was for a tire rotation and Josh was ready to go and pull my vehicle in - and the man is quick and knows his stuff. I asked a lot of questions first and second time and appreciate his patience and sharing of knowledge. Happy to recommend this business and super glad they are in the town I reside in. (Too many years of the bigger tire/wheel guys gets old and they do not give the detailed attention that Josh gives). This is what you would call a "hidden gem" (located across from Sarris Library) on Jefferson St.

my husband and I went in to just see what our options were for a trade in and Carrie helped us so…read moremuch! nobody was pushing anything on us to trade, and Carrie was very helpful by showing us what we were interested in in. we had temp registration and we couldn't trade on that but Carrie was able to get their account person to pull the perm tags offline for us. we were able to trade and get the vehicle we needed with no hassle. I would highly recommend you go see Carrie (:

I visited your location after being informed by another Honda dealership that you had three of the…read morevehicles I was looking for. Upon my arrival, I was barely greeted. A sales associate told me he would be right with me, but then proceeded to help two other parties before me. I was not in a rush, but I felt ignored as a customer who was ready to purchase a vehicle that day. I could see other associates had no customers , but yet no one else could assist me After waiting for an hour, the associate told me he could not help me and had another representative, Kirk, assist with the test drive. Kirk seemed confused and bothered by the situation, so I had to explain my goals to him. I was only able to test drive one vehicle and was told I could just look at the other parked next to it, which did not help me make my decision. When I asked Kirk for the clear-cut price of the 2026 Honda CR-V EX-L AWD, he insisted on appraising my current vehicle. Although I explained that I was undecided on a trade-in and simply wanted the vehicle price, he became pushy and demanding and said rudely what difference does it make. My trade-in was appraised anyway, which I had specifically asked not to be done. Ultimately, I felt dismissed and talked down to. Kirk handed me a pricing sheet that was over $5,000 higher than other dealerships, and there was no further attempt to communicate with me or show me the other available inventory. I thanked him, shook his hand, and left. The following morning, I visited a different Honda dealership and purchased the exact vehicle I wanted, with additional features, for over $7,000 less.