After a terrible experience . No show with Safelite . I called progressive and chose this company…read morebased on reviews. I talked to this company 7pm on a Saturday after my no show . I had my new windshield fitted by noon Monday. The tech that called out "will" was 20 Years in the business and had all the calibration kit. Took him 1 hour on a ford transit and it was thorough ! He simply was a professional in his trade .. You simply cannot get better service and communications and knowledge . I will recommend to everyone , including friends who work at car dealerships . General managers etc. this company simply take advantage of the mistakes of others and listen to The customer and act. Quick . Communication was incredible . They take all insurance . Thankyou so much . It was a breeze

Had a shattered passenger window and needed a quick fix--Best Price Auto Glass delivered! We…read morereached out the night before, and they got back to us right away. They had the glass in stock and fixed it the next morning in under 45 minutes. Price was great, service was even better. We contacted a bunch of places, and no one else could help us like they did. Definitely coming back if we ever need another repair. Thank you!

Tony, the owner, was fantastic. He is very detailed in the work he was going to do on the…read moreinstallation of my windshield. He was able to install my windshield, 2015 GMC, in about 30 minutes. He cleaned all the areas around the frame to make sure the seal would install like the original factory windshield. I highly recommend Nice Glass Auto Glass, I assure you, you will not be disappointed.

Just a quick thank you for Tony for doing a quick and amazing job with our windshield. I called…read moreTony 8:00 pm on Friday pm and phone was answered on first ring. His quick service the following day, today, Saturday was fantastic. Talk about outstanding service...this man would be highly recommended. Thank you again Tony for your outstanding service for us.

I reached out to the business to see if their was something they can do with a water leak on my…read morewindows. They said it was something to do with my windshield and all I had to do was replace it. I took their word for it and I paid them $210 for a BRAND NEW windshield. After not even a week with my new windshield I noticed their was leak on my window again. I called them and let them now that I was still having a problem, not only did they take 6 hours to respond back to my message but they pretty much told me "their was nothing they could do about it" after they told me this was the problem. Completely unprofessional and a huge waste of money. This place is a scam,go elsewhere. Me acerqué al negocio para ver si había algo que pudieran hacer con una fuga de agua en mis ventanas. Dijeron que tenía algo que ver con mi parabrisas y que todo lo que tenía que hacer era reemplazarlo. Tomé su palabra y les pagué $ 210 por un parabrisas A ESTRENAR. Después de ni siquiera una semana con mi nuevo parabrisas, noté que había una fuga en mi ventana nuevamente. Los llamé y les dejé ahora que todavía tenía un problema, no solo tardaron 6 horas en responder a mi mensaje, sino que prácticamente me dijeron "no había nada que pudieran hacer al respecto" después de que me dijeron que esto era el problema. Completamente poco profesional y una gran pérdida de dinero. Este lugar es una estafa, ve a otro lado

I was referred to this company by my mechanic when he heard that my windshield was cracked on the…read morehighway. A wooden block coming towards my car at around 80mph thankfully did not shatter my windshield upon impact, however,​ a pretty wide-spread and extensive crack was left behind. I go to school 2 hours away and was only home for the weekend. Fixing the windshield promptly was at the top of my priority list. Unfortunately,​ with Safelight, they did not have any available appointments until a week later. Caribe was able to come to​ my house and fix the windshield on​ the same day that I called. They were able to assist in calling my insurance company to work out the price and logistics. It is incredible that this company accepts ALL insurance companies. This means that they will accept the price proposed by the insurance company to fix the issue on hand, even though they are "out of network". I am extremely grateful for their professionalism, kindness, and speediness in replacing my windshield!

Great service was provided, along with excellent customer service. They were always on top of the…read morework, answered my questions, and helped me through the process. I would definitely recommend them.

Excellent Job, very professional service, definitely recommend it if you need a windshield…read morereplacement

Needed our back window fixed due to a break in and they got us in fast! Our window repaired quick…read moreand got us back rolling! would highly recommend!

Great job, in fact amazing. The first glass that they brought out, after install a slight haze was…read morenoticed.. the tech insisted he bring back and replace with another new glass. He did, and the window is great. Very good attention to detail.

Needed a windshield for an older pickup. They got it for the next day and installed it. Came to my…read morehouse. If I ever need auto glass again that's who I'll call.

Two Fridays ago, my car got broken into. I was walking my dog at a park, and within 20 minutes, I…read morecame back to my door open, my window completely busted into a million little pieces, and my purse stolen. Living in FL, it rains quite often during these months, so I was looking to get it fixed ASAP. The forecast actually called for a bad storm on the following Sunday. I spent 3 hours on Saturday morning calling every auto window repair guy in town. Sotelo's not only gave me the cheapest price, but got me in FIRST thing Monday morning. I was in and out in only 40 minutes! They did a great job, and the window even came tinted- which I was not expecting. Only four stars due to the fact they don't take Credit Cards (cash or check only), but everything else was top notch. The business also looked a little sketchy when you pull up. I was asked to wait in an office with absolutely no one in it. The technician had a van out front with his logo on it, so maybe they were mobile just moving into a building. Don't let it deter you though, they did great work. If you're looking for a quick, reliable, affordable window repair company- skip looking around and just go with Sotelo's!

These folks came to me, fixed my power window mechanism in about 30 minutes, and even cleaned off…read morethe massive amount of packing tape I was using to keep the window sealed, all with a smile and the utmost professionalism. I would go to them again without hesitation. Thank you!

I had my car broken into while on a trip in Orlando. Being…read morethe Friday before Memorial Day, it was almost impossible to find someone to replace my broken window. The hotel was no help. I made a few calls and these guys were the most courteous and responsive company. They checked the stock and came out on the time they had promised. Reasonably priced, great service, professional. Would recommend them to anyone who needs a new window!

OUTSTANDING COLLISION REPAIR - YAN CARLOS, ASSOCIATES & TECHNICIANS at Usa Auto Collision & Glass…read more9432 South Orange Avenue, Orlando, FL 32824. 407-757-0077 While stopped at a red light, our 2024 Subaru Outback was rear-ended at an estimated speed of 30 mph. The other driver's vehicle was totaled and our vehicle suffered major damage. We called the Subaru dealer where we bought the Outback new. Several employees there recommended this collision center as the best Subaru Certified Collision Center. Yan Carlos was assigned to our SUV. He is very nice, knowledgeable, and has over 20 years of experience. He patiently dealt with the insurance company that delayed and tried low-balling repairs, including repairs on the Outback that could have compromised safety in a future collision. Yan was firm and provided them with numerous photos, detailed documentation verifying the reason for each repair, including the strict safety standards from Subaru. Yan was able to get all repairs authorized. Our Outback was returned to us in "like new" condition with all required parts replaced, all air bags inspected, and all safety systems recalibrated to strict Subaru standards. We thank Yan Carlos and his team of expert technicians for making our Outback safe for our family again. We highly recommend them.

So I decided to give USA auto collision & glass a shot at installing an aftermarket OEM rear…read morespoiler on my Corvette, this was kind of difficult because I called around to a few organizations and they wouldn't touch it? but one speed shop recommended this establishment so I called them, spoke to a gentleman Manny? He said he will take a look at it that day, I get down to the business and show him the vehicle, upon inspection Manny said he couldn't do the job but recommended me going to my local AutoZone applying epoxy as well as double sided tape to the rear of the vehicle after a light sanding and installing it myself OK not what I was looking for but I accepted that shook his hand and told him I'll be on my way. On my way leaving the place he came to my window and told me to bring the car back Friday and said he'll see what he can do? OK great. I bring the car back on Friday. Drop it off. He wasn't there at the time so after about an hour and a half I text him. He told me to call him which I did when I did call him. He informed that it did not fit properly after him applying double-sided tape? And taking it for a ride?? Which I don't understand because I informed the other gentleman that I didn't want any work done on the vehicle until I got an estimate, anyways I'm not understanding how the spoiler wouldn't rattle with double sided tape when you're not using bolts and epoxy to cement the spoiler down? This IS what Manny told me? I quote, if you apply the spoiler yourself with double-sided tape and epoxy you have to wait 24 hours before driving the vehicle" then hand me back my spoiler with a ton of double-sided tape all over it for me to remove then lie to me and tell me you weren't gonna charge me?? Please, I wasn't born yesterday lol, anyways I'm just saying this is supposed to be a collision center right? You repair damaged and destroyed vehicles yes? To not be able to bolt on an aftermarket spoiler shows me exactly why I wouldn't want to do business with you and why people are going to YouTube to do it themselves lol, I guess I'll do it myself...