I don't like to give negative reviews but people need to know that this is not a good reliable company.They came out three times before my windshield was installed some one ordered the wrong windshield twice. I'm having trouble with the windshield they installed it's leaking water a repair man was suppose to come out but he did not show norcall.This company deserves a zero!They give you $150 rebate but it's not worth it.Do your home work use a reputable company! read more

Took three windshields to get one that didn't leak, then the molding on the driver side came out, then the rear view mirror fell off not once but multiple times. After repeated fixings, when I needed a chip repaired I went with safelite, now the molding has fallen off again and the mirror is falling off again, and because a reputable company fixed a CHIP a chip nothing else!!! They refuse to honor their warranty and fix the molding yet again and the rear view mirror.. This company is the worst, teach me to go with the guy that comes up to me at a gas station. read more

IF you are going to need your windshield replaced do not use Glass Replacements LLC or Speak with Kaylea Iorns. I choose to have my windshield replaced as she advertised it as a sweet deal with a 150 dollar check and a free hotel stay. It was not free. It is 175 dollars if you want to actually book it. 15 to claim the free stay and 160 to book it. You have to Zelle a man named Shane Higgins. I have now been blocked by her, she obviously is not willing to deal with her lies. I will be posting everywhere to warn people to not use you. I would like my money back and you better pray that the check you gave me does not bounce. read more

HORRIBLE! They ruined our vehicle! 5 visits to replace glass and they broke rivets, the molding strips on each side, the clips and gouged our paint all the way through. And it's still not fixed! Botch job to the MAX! We now have to take our Lexus to the dealership. STAY AWAY. They are here in Az working through a company called king glass. Don't call them either!!!!!!!!! read more

Do not use this company, this is why. The installer damaged my truck by scratching my paint and cracking my dashboard and promised to pay me $400. His supervisor called me offering me $250 & not wanting to come out and look at damages then the next day took the offer off the table . You do not want these people near your vehicle. They have shops in Florida and Arizona. Worst service I've ever had in my life. If I was able to give 0 stars I would. read more

I live in Charleston, SC, and they've done a great job for me here. I've used Glass Replacements twice. The first visit I would probably rate a 4 because the installer took somewhat of a long time, and there was a miniscule bit of glue/epoxy that got on the inside of my vehicle, though not enough to complain about. The overall installation was done well. What made me decide to use them again was the quality of the glass, the company's professionalism on the front end and also the courtesy follow-up. My most recent visit was great. Two people did the job. They were quick, professional and did excellent work. Again, the glass seems to be better quality than the original. read more

Company promised me $100 for choosing them which was never awarded to me at the time of service. I was also promised that the built in safety camera attached to my windshield would be configured by the tech after the installation (which they did) just to be told later that the tech SHOULD NOT have done that as they are licensed to do so and that I would have to take it into Toyota to have it properly configured (which is a extra fee) that I could have avoided if I was told the truth. The glue used to adhere the camera to the windshield came off so I had to call the office to have a tech come out to fix. The tech was supposed to come out between the hours of 12-5pm. Was called at 520pm to inform me that he was dealing with a family emergency and that I would be his first appointment the following day. The next day came around and the tech was a no call no show so I once again have had to call the office to reschedule another date. read more