I had a great experience here getting the windshield replaced on my 99 Jeep Cherokee. Mike was very…read moreresponsive, friendly, and answered all my questions. They offered a fair price and kept me updated along the way as they did the work. I would happily come here again if I need any auto glass work done!

An easy and reliable way to get a windshield replaced/repaired. A latest-year car meant a required…read morechange in glass the manufacturer didn't include. The way Windshield City stood behind their work to ensure everything was perfect was admirable.

Roberson assisted me while I was on vacation to the East Coast. My SUV rental received a windshield…read morechip and Safelite Auto in Winchester were the first ones to 100% handle this issue. They took care of my insurance process as well as did the repair in a speedy and professional manner. The entire time they communicated with me and were very friendly and extremely helpful. If I ever find myself needing glass repair on the east coast I will definitely come back to this location.

This is the first time I'm providing a truly neutral/middle of the road review. I'm torn how to…read morefeel about my experience so I'd say it's a solid 3-star experience. I arrived, as instructed, 10-15 minutes before my scheduled appointment time. I was greeted quickly and my Jeep was taken back immediately. I was told before they started the repair process that they have to apply pressure which makes it possible for the crack to expand. If that happened it would be unable to be repaired and would have to be replaced. My luck - that happened. I now need an entirely new windshield. What was originally a $175 repair is now an almost $1000 replacement. Everyone was super nice and they were on time, but I'm questioning the outcome, and I'm obviously disappointed. Overall, 3-star experience which I will update if/when I use them again.

Very nice people and great customer service, but I'm not sure about the quality of glass they…read moresource. After replacing windshield in January of 2023, I started getting errors regarding my Truck's radar and collision system. Toyota dealer unable to calibrate. Their computers say glass clarity is the problem. So now I have to buy yet another windshield in less than 6 months. If your vehicle has radar and advanced sensors behind windshield- DON'T GO CHEAP!! Just get factory windshield. Pays off in long run

I had a windshield replaced about a year and a half ago, and thought the service was great…read more However, I wrecked that car, and decided it was time for a DIY removal of the windshield, to put into another of the same model that I bought. (It had a cracked windshield.) When I started removing the windshield that these people had installed, I found they had done a VERY poor job. Most of the right edge and bottom edge was NOT glued in place. I could see daylight where solid sealant should have been! There was only about 3 inches, total, securing the right edge, and perhaps 8 inches securing the bottom edge. Why is this bad? In modern cars, the windshield is glued in place with a specific urethane glue, and once cured, this becomes part of the structure of the vehicle, helping to keep the roof from collapsing during a rollover. This lack of urethane would have allowed the windshield to pop out and the roof collapse, a serious safety hazard. This shoddy workmanship was concealed by the rubber gasket that goes around the windshield, so I didn't see it until we removed it in preparation to removing the windshield. STAY AWAY FROM THIS PLACE!

This place is an absolute gem…read more I contacted this place via Yelp after a rock cracked my glass, and I was super happy with the service I received. The store is extremely responsive (even at night!), and the prices were way lower than their competitors. Even better, the service I received once I showed up was fast and excellent - they did a great job replacing my windshield, and did so in less than an hour. Needless to say, I strongly recommend this place - it's totally worth the drive.

Got a chip in the glass thanks to a gravel truck on the Beltway, which blossomed into two…read morehorizontal cracks crisscrossing each other across my windshield over the next few weeks. Not a good day. But...getting it replaced was a good day. Once I got there and handed off the car I went for a walk, etc....30 minutes later the glass had been replaced and I was ready to go home. Just have to wait until tomorrow to remove the tape and another two days before washing the car. Service was swift and everything was easy.

I have bad luck with windshields and have to replace them almost yearly. Found this shop on yelp…read more Great price, great friendly and FAST service. I'll never go anywhere else and highly recommend this place. Thanks guys!!!

Their website says "we get back to you same day"…read more Requested a quote on the morning of 6/16- never heard back.

Reggie came out on a Sunday afternoon shortly after contacting him through Yelp. He did a great job…read morewith the chip repair, was reasonably priced, and very quick. I highly recommend Tri-City Auto Glass for any windsheild repair needs.

Reggie is phenomenal! He is professional, and efficient!!! I recommend Tri-Coty Auto Glass…read moreSpecialist over Safelight!!