I have brought my 2007 Lexus RX350 here many times. First time was for a tire repair, second time…read moremy alternator went out in the middle of a McDonald's drive thru Cody himself towed my car to the shop and I got my alternator and radiator replaced for a very good price and without them trying to upsell me anything! Just a couple weeks ago I got new tires and tpms sensors put on. One of the best shops in Winchester! Definitely recommend

I would not recommend this place. I was originally quoted a little over $1,100 for a repair. Later,…read moreHaydee M. called to say the aftermarket part they ordered didn't fit, so they would need to order a dealer part, which would take another week to arrive. At no point during that conversation was it mentioned that the cost would increase significantly, yet there was no problem telling me they found another problem that needed fixed. When I went to pick up my car, I was shocked to find the total was over $1,800. That's a major increase that should have been clearly communicated beforehand. If I had been informed, I could have decided whether to move forward with the repair. Instead, I was put in a position where I had no choice but to pay in order to get my car back. On top of that, after looking up the cost of the parts, it appears they mark them up by at least 40%. Proceed with caution. People don't write bad reviews for absolutely no reason.

Great service, they saved us! Jared was wonderful, very nice. We got a flat tire on busy i70, in…read morethe middle of (no where) Maryland. Jared was there within an hour, he even called to tell me he was stuck in accident traffics. All of the other companies we called were too busy and couldn't help us for hours! Thanks skotties! You saved us today!

Lmao open 24hrs huh my crew is stuck on Hancock I called at 550 pm. they answer and say they dont…read morehave the tools to change a tire. What...... well it's Friday pretty sure they just do t want the work which sucks we would've paid whatever. I wouldn't waste anybody's time calling here ever again that's sad nobody wants to work no more

This gentleman has rescued me twice. Very professional and excellent service. One was a jump start…read moreand the other was a tow. He also seems to be the only truly local place that accepts triple AAA. Treated me and my vehicle with respect on both occasions. Highly recommend.

GREAT SERVICE!!! I…read moream a North Carolina resident and my son's car broke down in Keyser, West Virginia where he attends college. Jeff Grimm and Heavenly Hill Towing and Recovery gave our family outstanding service in a tough situation being out of state. I highly recommend this company and Jeff. Chris Johnson

They prey on people in emergencies. Avoid this company at…read moreall costs. My car was on fire and I was in a panic. They took advantage of my stress and charged me $800 for a short tow. When I called back a few days later to ask for a quote for the exact same distance/scenario, they quoted me $270. They are dishonest, predatory, and will spike their prices the moment they see you are in trouble. Unethical business practices at their finest.

Never kept any promises. Called often, and always "another 10 minutes". USE SOMEONE ELSE!!!read more

Disappointed to find out they do not take warranties due to warranties not covering their travel…read moretime. As a new RV owner I cannot fathom a company only accepting out of pocket money in this economy. Not customer focused. Pretty selfish if you ask me considering I'm only 17 miles away. Not even 30 minutes.

A technician showed up who turned out to be a total expert. His knowledge of my unit was exemplary,…read moreand I would highly recommend this company to everyone.