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    7 years ago

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    Jeffery C.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.7
    (3 reviews)

    This place was disappointing. We frequent O'Reilly's for car parts wherever we are, whatever state…read morewe are in. Walked in, and Kevin was at the counter- no greeting. I went and picked up what I needed inside the store and then stood at the counter to get acknowledged in order to get parts that would be in the back. Finally, after a period of time I was acknowledged. Again, no greeting and just stared at me like I had 3 heads. Why do people do this to women in parts' stores?!?!? For a large town, and also having a common vehicle, I was surprised that 2 out of the 3 items I requested were not available/in stock. These are simple/common parts. There was no offer to look at nearby stores, or to order the parts. This is a location I will not be visiting again. Update Xmas Eve 2023: So, went to the tried and true O'Reilly's in Woodland Park to see if they had the parts I tried to get at this location. Turns out the part I did get at the Fillmore location was the wrong part for the make and model of my vehicle. So not only did customer service lack incredibly but I paid for the wrong parts! Thank goodness for Tristan at WP location who helped me return it and get the correct items....AND they had everything I needed IN STOCK!!! On Christmas Eve....and service with a smile!

    Kevin the manager help us change a brake light in my daughter van and showed us how to do it for…read morethe next time. Now she can deliver again for her new job. Thanks for saving us.

    Auto Installs - autoupholstery - Updated June 2026

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