They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

Service technicians were quick, friendly and knowledgeable. Will be taking my other car back there…read morewhen its time.

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

The service was fast and top notch. The value was perfect. Have been here before and will returnread more

I've been on the road a lot! I knew I needed to make getting my oil changed a priority. This…read morelocation was short staffed which they informed everyone who pulled up so they could know the wait would be a little longer than normal. Everyone stayed. Evan mostly took care of me. He was funny and very knowledgeable. I got everything taken care of and the price very reasonable. I would go here again when I'm in the area.

Came in with my 2021 Tahoe (serpentine belt replacement). The staff had issues getting the new one…read moreon but were relentless in their efforts. While getting it on, a pulley was damaged. The manager informed me of the damaged pulley and replaced it at no additional cost. Despite things working against them, the staff here were insistent upon getting the job done and that they had a satisfied customer. Thank you Angie, Will, Church and the others.

I was down in Orange Park for a monthly training and my oil change was due. Given that there's a…read morefew oil change places within a few blocks, I just pulled into Famous. I can't remember the last time that I've been to this franchise, as I usually go to Take 5, but I'll definitely never go back to this spot. The first alarm bell was that they made me get out of my car. I just want to get in and get out. There should be no need for me to get out of my car for a quick oil change. The second alarm bell was that the few men on staff were swearing up and down that I had been in to their shop recently (I had not) and that they had recently had a car "just like that." It wasn't just one or two comments, but went on for a few minutes and creeped me out. The third alarm bell was that after I filled out my information in the iPad provided and asked if my Veteran/Military discount was included, I was told that it should all transfer from my current profile. I didn't have a current profile. I haven't been to a Famous in many, many years. As I was waiting in their office waiting area, one of the guys came in to walk me out to my car and, basically, up charge me on stuff. I commute to St Augustine every day for work, so I'm staying on top of my oil changes and fluids. However, I'm fairly certain that my coolant needed to be topped off, so I let them do it. That said, I was told that my Veterans discount would "transfer over" and it wasn't included and that they were going to put the current oil that I was using in my car, which was non-synthetic, and they put in synthetic thinking that I wouldn't notice. When my bill popped up to be nearly $200, I looked at it and said that I don't put synthetic oil in this car and that kind of oil should not have been used. The guy at the desk took it down to a regularly priced oil change, but not without making comments in a smarmy tone like "the customer is always right" and generally making me feel like he got caught trying to upcharge me. I felt very uncomfortable from start to finish here. Everyone, ladies especially, avoid this place at all costs.

We pulled in after the light turned on. Alex welcomed us and immediately started to work getting us…read moreinside. Naturally, he discovered a few extras that required attention. In response to Alex's recommendations, we chose what was required. He was easy to deal with, accommodating, and friendly. not being intrusive. When needed we shall return. It was good service.

I came here because my car overheated when I was driving down Blanding. If you're running errands…read morein a lot of stop and go and your car is 13 years old, this can happen. The Sears guys were able to take my car in immediately and told me it was going to be $29.99 for a diagnostic for my cooling system. After about an hour, they told me it was an electrical problem and a much bigger issue than they were able to fix there. Luckily, they recommended I take it to the Honda or Acura dealership and I did. Very good call. I'm giving them 5-STARS because of their honesty and how they handled my situation. Really professional staff at this location and I would recommend coming here (and I have come here) for other car issues. In the end, they waived the diagnostic fee and made sure to tell me exactly what they had found. Very grateful for the terrific advice from Sears Auto Center staff. A+++++

Made an appointment to get my oil changed - came in at the appointed time; not only did the person…read morehave no knowledge of the appointment made the day before, but he acted like he couldn't care less. "Best I can do is reschedule you, because we don't have time today." VERY rude and dismissive! I was trying to get this taken care of before I went out of town this weekend. Luckily there are plenty of other auto shops in town.

The workers are soooooo hospitable. The minute that my car pulled up, I was greeted with a cold…read morewater. I appreciate this level of service.

Nelly, Nelly, Nelly. Man, you can't have a name like that and be acting the way you did. I possess…read moreover 20+ years of customer service at the age of 35. When you begin to question what I just said only to escalate the situation, especially as the employee, is not the way. I'm a customer looking at their phone waiting for service after driving back 2 hours into town in my work van. Then whistling/hollering at me from across the shop/property because now YOU are ready for me to pull into the bay is not satisfying...instead of walking up to my open window or tapping on my hood to get my attention. You can clearly see I'm not paying attention and you work in a shop dude, mechanics yell for/at each other all the time, how am I supposed to know that's my calling sir? To take offense to my last comment before you kicked me out, "there are other ways to communicate" is sad. Not even a "my bad" or could've simply cracked a joke about me being on the phone while "driving" to get my attention to pull in would've saved you the trouble with your organization and the loss of my/our business because I'm driving almost 1k miles a week needing an oil change about once a month, if not more. I was forced to go elsewhere and I really like the Valvoline instant oil change place they checked all my lights, blinkers, filled up my tires and have a much better/effective oil removal process. Take 5? More like Take Off, I'm outta here and never stopping back there are too many other places where my money and time are much greener.

I been here 3x and only got 1 oil change there because they are so slow and have only 1 bay open…read more They are slow slow slow. I waited 30 minutes and no cars moved. This place sucks

We went in for a basic oil change, they changed our air filter, and topped off our fluids. Next day…read moreour check engine light was on and a week or so later, all off our lights on the dash were on. We never had a problem with our car until we went there, never again.

Ed & Andreas provided me with beyond stellar service. With Apprehension at a high--going to get…read moreservice on my vehicle being a single mom--I felt as though the gentleman at this establishment were professional, kind and exuded integrity. I had noticed a sound like A Jet following me as of late and it dawned on me that---ohhhhh shoooot!!! That's my SUV! I pulled up and asked a gentleman could he listen to the sound my Murano was making and tell me if it's something they could assist me with repairing in a timely fashion. (I had asked ChatGpt what it might be and it was described as being a signal my brakes needed to be replaced.) the kind gentleman, I would later learn was on his break when he obliged my request and drove around the parking lot to help me unbeknownst to me. Ed confirmed it was imperative I get them repaired rather than chance driving to St Augustine which is what I had planned that Saturday. Upon going inside Andreas checked me in and was the one to inform me I had time on my front but the back pads definitely needed replacement. This meant a tremendous hit because they didn't just run up my ticket. I'm so grateful--I was lead to stop at this location. They serviced my vehicle in a timely manner that allowed me time to still safely travel to St Augustine with my babygirl to see Night of Lights! Just wanted to give Ed and Andreas their flowers because this experience was top tier in my book.

We called they didn't have the tires we wanted so we had go with a more expensive set, we make an…read moreappointment for the next day at noon, we get there on time just to told they sold two of our tires another shop would have to bring them over we had to wait 4 hours. no offer of discount for the trouble

As a female I'm always apprehensive about bringing my car in for any kind of maintenance, but TAKE…read more5 on Argyle Forest has some of the most honest workers. They checked my oil and showed me it was still good. They could have changed my oil and taken my money, but they were honest enough to let me know that I didn't need it. When you are needlessly honest with me, you earn my trust. I will only trust my car with them.

My daughter went today for an oil change only. It took over an hour with the service tech spending…read moremore time upselling than anything else. One of the many "recommendations" was she needed coolant because she had "water" only in it... funny thing was that my husband had just changed it last month. While I understand the sales/commission side very well.... but honesty is appreciated in the service industry as well. The tech had her convinced that her car may break down if she didn't do all these things. So they did all these extra services and when my daughter got the bill, she immediately called her dad who then spoke to the manager and demanded a refund on the services that were unwarranted. All pretty unnecessary overall. Treat your customers with the respect that you would want. We will not be taking our vehicles there again.

Fast, knowledgeable and not pushy with the upgrades. So easy to swing by during the day and get in…read moreand out.

This team is great! I've been going to this Dunn Ave location for about 6yrs for my oil changes and…read morehave seen several different employees and managers. This group and this current Manager (Travaris) work so well together. Tavaris leads and encourages and works with his employees so wonderfully. I was impressed by him and his team. Good job Mike, Raul, and Travaris!!!!