I shopped around for homeowner's insurance when mine wanted to dramatically increase premiums. Out…read moreof three options, this was by far the lowest. I ended up having my mortgage reduced by a few bucks and my car insurance went way down without even having to switch companies. I'm sticking with these people and making it a to-do to insurance shop every year after taxes are done.

Dakota Biwer was very professional and provided excellent service. He loves to educate his clients…read moreto find their best options based on their needs.

When I leased my car, my sales representative recommended heading to State Farm across the street…read more I remember driving down and around to get there, and having my insurance set up for my new car before getting to drive it. The process was painless. I recall sitting there before working with a knowledgeable woman to get my insurance plan drafted. I wasn't there long. She gave me a huge road atlas, which was my driving bible that guided me along my numerous road trips. I wore my atlas down so much that it looked beat up. I noticed recently that I still have a neon keychain from Bruce Fujan State Farm with a coiled end that acts as a wrist strap. It doesn't glow in the dark, but it's so bright that it should! I paid for insurance monthly. It came out of my chequing account each month and was perfect for my needs as a new resident of Rochester. I had my car for three years. Terminating my insurance plan was straightforward when my lease was nearly over. I called and had it all set up. It was nice to stop by last week and still see my former insurance company still there. I remember getting nice Christmas cards from this place each year, which was a nice gesture. Luckily, I never had to file an insurance claim during my entire lease. If you do need an insurance agent in Rochester, I'd recommend coming here. I had an excellent experience. (2)

We've been with Bruce Fujan since 1999 and have been extremely satisfied with their services…read more Today's insurance review was especially helpful since we sold our house and moved to a townhome. Lori Campbell explained our coverage and even suggested ways in which we might save! Everyone in the office is very professional, caring, responsive and helpful. They help with everything - from providing insurance while we rent cars on vacations to a claim that we recently made due to a water leak in our new home. The claims were paid quickly and made an unfortunate situation much better! Thanks for all you do!

We have been satisfied customers of Agent Sue Madden for over 30 years…read more When we have had to make a claim, the response has been prompt, informed and fair. We have both home and car insurance. Needing to make an insurance claim means an event of some level of trauma has occurred. It has been reassuring to know that our personal events will be handled in a professional and sensitive manner. Virge & Jackie T.

I needed to purchase a little policy for my daughter's personal belongings while in school and so…read morewe decided to go with Sue as I am a big fan of supporting woman busness owner's and I felt like she was honest, open, and would explain things and basically treat my college student just like her own. We got the coverage we needed at a good price but the service and comfort of knowing you are in good hands is what I am most happy with. Her office is warm and welcoming--lots of free parking behind the building--i was offered cookies and coffee and even a cute little houseplant as they recently had a promotion of some kind and they had some leftovers. I had a quick conversation with one of her staff Teresa and she was such a joy to visit with. She had children in college also and I felt she knew exactly what we needed without over-selling..Just a great group of ladies working here---I could have stayed and had coffee and chatted with them all day long.....

Recently, Steve personally tried very hard to help us with another potential claim issue. Although…read moreultimately determined to be not included in our policy, he followed up with a careful review of our situation, doubled checked with State Farm's claims department and overall went above and beyond our expectations. Happy to report, we are now able to put our past experiences behind us and move forward with renewed confidence in our agent.

Steve and his team have been very responsive. When ever I have a question or concern they are…read morethere to help.

Paul did a fabulous job for us. He saved us so much money on our auto and home insurance. He also…read moresuggested a valid upgrade which still saved us tons. We are very pleased.

From the owner: We are a local award winning agency that you can actually come into. We also offer different plans…read morewith benefits including accident forgiveness, disappearing deductibles and a safe driver bonus. Save on both your home and car insurance. By insuring your home and car together, you can save money on both with a Multiple Policy discount. Please give our office a call, and let us make sure that you are getting all of the discounts that you are entitled to. We are Life Insurance specialists as well. If you're ready to switch, we can handle the change so it's no hassle for you. And you don't have to wait for renewal time. We have been fortunate to serve many happy customers and look forward to serving your needs too.

David was great! Very kind and understanding. Moving to a new area was WAAAAY easier thanks to him…read more Also, did not ever get the sense that was being "sold" things with my insurance coverage. He was very genuine and down-to-earth. Clearly cared more about me and the coverage that worked for me rather than piling things on to bring revenue for the branch. Absolutely recommended to anyone in the area!

From the owner: MN-40849993 Our mission is to help you manage the risks of everyday life, protect finances, recover…read morefrom the unexpected and realize your dreams. We're committed to finding answers through understanding, interaction and community stewardship; helping you achieve a level of security that will allow you to enjoy the things in life that matter most. By directly aligning the programs that we offer with your needs and becoming community advocates, we will demonstrate what it truly means to be a 'good neighbor'. Contact us today for your FREE insurance quote to get your savings started!

We have been with Shawn Capelle for many years. He continues to offer great advice and goes above…read moreand beyond with the service his staff provides. It gives you piece of mind to know he actually cares about you as a customer.

Absolutely fantastic insurance agent... Down to earth and not pushy my wife and I had difficulty…read morearranging insurance since we had recently had a home fire and were relocating to Rochester. Shawn took the time and found us the insurance we needed at a price we could afford! I wouldn't get my insurance anywhere else!