I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.

They seem nice at first but I bought a car with a lot of problems. I reached out within my 30 day…read morewarranty which is not enough time and I didn't get the help I deserved for the amount I paid. They just want a sale customer satisfaction is not their priority. I suggest you go somewhere else and don't make the same mistake I did. What's the point of buying a car and having to do work within less than 3 months. This is what I was trying to avoid!

I purchased the car from this guy and at the to start he did not work with me that should have gave…read moreme the red light not to work with him now I got put an engine into the car cuz it's knocking 06,000 now I got to put an engine into it not happy don't buy cars from this guy he slaps a sticker onto him and does not inspect them and needed so much work and I asked him how did his car pass don't trust him he is a ripoff

My experience & the experiences of many others show a pattern:…read more Blaise Alexander Subaru in PA has become the perfect example of why people don't trust dealerships. Their tactics are consistently misleading, their communication is terrible, and their service department has no regard for accuracy, honesty, or customer safety. * Bait‑and‑switch behavior: They'll tell you one thing when selling the vehicle, then completely change the story when it's time to honor that promise. Even basic issues that were supposed to be fixed "within the first few months" suddenly become your problem once you try to hold them accountable. * Service department that makes things worse: People bring in cars for warranty work and leave with vehicles that barely run--some even break down immediately after leaving the lot. They claim they "test drove" the vehicle extensively, yet Subaru Starlink reveals they barely touched it. The dishonesty is unbelievable. * Constant contradictions depending on who they're talking to: A woman brings in the car? Suddenly it's "dangerous," "needs thousands in repairs immediately," and "the bearings could fail any second." Her husband calls? Magically the tires are fine, the bearings are fine, and repairs "aren't urgent." This dealership absolutely does not treat customers equally. * Terrible communication: Weeks go by without returned calls. Service claims they "don't get messages." Sales blames service. Service blames sales. Nobody takes responsibility for anything. * Pressure tactics instead of real solutions: Instead of fixing the issues they promised to repair, they try to push customers into trading in the vehicle they just bought--at whatever value they decide. At this point, it's clear Blaise is not interested in customer service, honesty, or even basic competence. They have a near‑monopoly in the area, and they act like it. Buyer beware. For your own sanity, drive 30-50 miles somewhere else. You'll save yourself months of frustration, broken promises, and potentially thousands of dollars in bogus "urgent" repairs. I will never purchase or service a vehicle at any Blaise dealership.

good service ...But they need to make a huge profit off everyone.. $50.00 spark plugs,each...never…read moreagain...take your service somewhere else and save money..save receipt for warranty..100% markup on parts. BS

My husband and I went here to look at cars. My husband found the car he loves and Michele was our…read moresales woman! She really explained everything to us thoroughly and made sure that we were a good fit with the car we were interested in! Not to mention the warranty they provide for the vehicles here is amazing! If you are looking for a vehicle check this place out!

DO NOT PURCHASE with this car lot, major repairs always needed, they do nothing to help !!!! all…read morethey care about is taking your money!!!!!!