I needed the convertible top replaced on my Miata, a Google search returned this business. I was…read moreplanning on going down to Austin to have the repair completed but since this is a two-day job, getting the work done in Killeen is much more convenient. I called the shop, confirmed that they could complete the job and received an acceptable estimate. I also mentioned that I didn't have a truck and asked if I could order the top and have it shipped directly to the shop and was told that that wouldn't be a problem; I got the impression that this had been done before. I asked if they could recommend any particular brand of replacement top and was told that both EZ ON and Robbins were quality brands, I went with a Robbins from TopsOnline.com. The person I spoke to at Barrett's was polite and VERY informative, so far, so good. Well, I ordered the top August 2nd, opting for the cloth because I believe it looks a bit classier than the original vinyl, seeing the new top installed I'm glad I made that choice. For any Miata types out there, the item number that I ordered was "R2917C-STBKB" with a description of "1998 thru 2005 Mazda Miata MX5 & MX5 Eunos -- 1 Piece Look Top with No Zipper Heated Defroster Glass Window With New Rain Rail" As planned, on August 8th, my top arrived at the shop, I was notified of the delivery and called to confirm receipt, I wish I had waited for the shop to call me since I could have reviewed that as well. The shop was booked up for the remainder of the week so the install actually began a few days later, I used their drop-off service and dropped my car off in the evening. The install was expected to take two days but took three, this wasn't a big deal, I'd much rather the top be installed professionally than quickly, and this was a beautiful install! I apologize to the business for this review being dated by a couple of months but that is actually a good thing, I've had a few more weeks to review both the top and the install. I am comfortable taking my Miata through touch-free carwashes and this top performs well under such conditions, I also drove through the heavy rain generated by Hurricane Harvey and thanks to some cool mornings, I've been able to test out the rear defrost. Everything works as advertised and I am 100% satisfied with both the product and the installation. Kudos to both Topsonline.com and Barrett's Upholstery Center in Killeen, Texas.

I called to ask if they could sew a zipper onto a small RV awning bag. I was told they would need…read moreto see it first, so I drove out to the location. After looking at it, he said he could do the job and estimated a turnaround time of about a week which is quite a long time to simply sew a zipper on. It has now been almost two weeks, and the work had not even been started. I understand that delays can happen, but this was a simple zipper repair on a small awning bag, not a major upholstery project. The lack of communication and the extended delay were extremely frustrating. I called and let him know I was coming to pick it up and take it somewhere else. Very disappointed with the service and lack of professionalism. Complete incompetence. Zero stars.

I found The Shabby Shack on a Facebook search, I was searching for someone to redo some extremely…read moreout of date furniture. Being that they were quite a bit cheaper than other Shabby Chic stores I was a bit nervous, but figured the furniture was horrible anyway so what did I have to lose? When I picked up the pieces 4 days later, I was stunned. They were gorgeous. My husband didn't even believe that our Trash had become Treasure. I've now bought several gifts and even wreaths. I'm addicted and only wish they had a bigger selection of their handmade gifts.

I had a love seat and sofa that my wife loved and we really did not want to get rid of. The arms…read morewere made with a cheap leather like covering that had started to crack over the years. I went to see Charles because I had read a review that had been posted. I was amazed at the work he did and he did it in a very short time. He had both the couch and love seat looking like new. There were no shortcomings with the work he performed. If you want it done right and to standards I would recommend you contact him. Super Job and Thanks. Henry and Pam

Charles did a great job on our chair & ottoman. Highly recommend him. Fast, friendly & would not…read morehesitate to use him again ! Thanks Charles for a job well done. Robert & Nora Mor

We had an old leather lazy boy recliner that had needed repairs. All of our interactions with the…read morestaff at FCOT were friendly and professional. They worked with us and did a great job on the repairs. Looks as good as new! Getting anything upholstered is pricey but so worth the cost in this instance. We couldn't find replacements for our recliners that were as good as these so it was worth getting them repaired. We'll definitely use FCOT again.

They repaired, dyed & waxed our old scratched leather furniture & made it look like BRAND NEW!!!…read moreAlso refinished some table tops that had been damaged. We are 100% pleased with their work! We recommended them to friends who also had dog damaged leather furniture, and they are also pleased. Highly highly recommend this company.

I had 2 leather recliners serviced because of loss of smooth movement when reclining. The quality…read moreof the work was great, he took them apart and put the back together with a few new parts. They work well now. Great value and much less expensive than replacing.

I looked for. A cane repair place for a year and this was the closest. Boone did a great job on my…read moremom's 50 yr old chairs I now have.

We worked with this business years ago and appreciated all they did with precision. The particular…read morejob we had right now had to do with auto upholstery and they do not do that, but they gave us recommendation where we could go. Thank you !

They redid my 20 year old boat seats and they are better than new .A lot of reconstruction was…read moreneeded and they did it all. Very happy with both the result and Josh and Edye's service.