It started off well. I needed the windshield replaced on my Chevrolet Silverado. Abigail's not…read moreonly offered mobile service but I was able to schedule an appointment on a Saturday at 1p. Normally I like to arrive fifteen minutes before appointments but I was running behind and arrived at the meeting spot right at 1p. I didn't see anyone there so I contacted Elliot to inform him I arrived and to make sure I didn't miss the technician(people are impatient these days and will drive off even after a minute.) Elliot then tells me that my 1p appointment wasn't a guarantee, that it was a suggested time. We didn't speak about suggested times. The keyword was "appointment." Well the technician didn't arrive until 3p. The technician mentioned telling Elliot he couldn't perform the job before 3p. It was actually his day off and he was fishing. I lost majority of my Saturday dealing with Abigail's Auto Glass.

I called the owner and told The windshield they installed was leaking and water was going on my…read morefloorboards and they never even bothered to respond poorly managed would not do business with them poorly managed would not do business with them​, I would rather have a cracked windshield than a new windshield that leaks water in the car every time it rains!

Avoid Lafayette Custom Automotive…read more I confirmed multiple times that I was ordering a hidden hitch for my Porsche Cayenne. When I picked up my car, they had installed a large, visible hitch (chipped and rusted) and cut my bumper without my knowledge or consent. I later found out the front desk employee changed the order on her own to "save me money"--something I never approved. They eventually installed the correct hitch, but the damage was already done. My bumper now has a large, unnecessary cut that will cost me around $1,000 to repair. To make matters worse, they had the audacity to tell me the bumper would have needed to be cut anyway--which is misleading. It would not have been cut where they made the visible damage; that only happened because they installed the wrong hitch. Despite all of this being their mistake, they still made me pay half of the $200 overnight shipping to fix it. Unacceptable workmanship, poor communication, and zero accountability.

Outstanding service and great people to work with. Added a step to my Jeep YJ and came…read moreOut better than expected. Highly recommend this shop to think outside the box

Destiny Lee Today I…read morewent in to Alpha Automobiles Sales, I was very depressed after being turned down every where else. It was a blessing to finally hear YES !! I never thought credit was important before, but now with Alpha I have a chance to start over. I just wanted to say Thank You to everyone at Alpha :)

Alpha automobile on Johnston st their staff really make the car buying process a breeze. right when…read moreyou walk in they are on the ball making you feel comfortable and welcome. They break things down into more comprehensible and digestible material that make the headache of buying car manageable.