if the car wash damages your car they will not cover it. It will not get your wheels and tires…read moreclean.It will leave bugs splatter left on there also

I have always been a very OCD person and my vehicle is no exception. When I moved to SC I lost all…read moremy "places", including my local detail shop. Due to my location here in Mauldin, I ended up at the Butler car wash. Being a person of habit, I stayed with them for nearly 2 years. I could not regret it more! Waves is less $$ for SO MUCH MORE!!! The monthly packages are the way to go for sure. For the ultimate package, I pay more than $6 a month, less than at the Butler car wash and it includes double the advantages. The actual wash system is FAR superior! My vehicle comes through the wash much cleaner, much easier to wipe down due to less residual water, and the tire shine is no joke!! + They offer a tire shine done by hand after your wash to ensure you get that sexy lookin shine. On top of that, the tire shine from other wash places locally fades out to nothing in an hour or two. The tire shine I get at Wash ls still looks great 2 days later! Frankly, the 3-mile drive is quiet and peaceful, so I have come to really enjoy heading into Waves at the end of my shift. Dial my vehicle in with free vacuum, a high-pressure air hose to knock the water out of those sticky places, then a quick calming drive home for the night. I can not recommend this location more! Alex, Jason, and Lovina went out of their way to make my first few visits especially welcoming. I was pretty overwhelmed by the example of outstanding customer service. Especially in this time when our customer service expectations are becoming lower and lower. It is a wonderful change of pace to get this kind of customer service after being on the phone with an AI bot to get a simple task handled.

I've been coming here for about a year and everyone has been nothing but great…read more Today the employee Ivory stood out to me. She noticed I was having a bad day- I handed her my card to pay but she graciously gave me a free car wash. I know it doesn't sound like a lot but it really is the little things. They run a fantastic business and I highly recommend it!

I am searching for a solid car wash to get a monthly plan going so I came here after reading the…read morereviews and since it's so close to home. I chose the premium wash and it was super fast but maybe too fast as the suv was very wet even after going through the super dry process so I spent a lot of time drying it off. Second, the tire shine was somewhat dull and missed the edges all the way around and the undercarriage wash didn't even clean the mud flaps. But the vacuum was good and there's plenty of stalls but this just didn't do it for me so I'll keep looking.

I've always wanted to go here because I love the funny sign out front. But I was very impressed at…read morehow clean it was and how orderly. So many of the "do it yourself" washes are filthy with piles of dirt and trash around. Not here! The only thing that was confusing is that when you use a credit card, it puts a hold for $10 on your card no matter how many minutes you go. But the minimum charge is $3.50 for five minutes + of washing. I actually talked to the very friendly owner today and he advised me that that $10 charge that's pending is just a hold and I'll only be charged the $3.50. It's a lot more convenient to use a credit card then come in with tons of quarters. The quarter wash is $2.50; but only for 4 minutes. The $3.50 wash is almost 6 minutes, and you can renew before the timer expires. Highly recommend. His mother was right-- it is the best car wash in Greenville!

July 5, 2021. Another great visit. Really love this place. Staff is always friendly and they do…read morean awesome job. There have been quite a few car washes that have opened up in the area over the past year, all with monthly subscriptions. But you still have to vacuum and wipe down your car. I prefer the full service car wash that's locally owned.

Faster than the same company on Woodruff Road and not as noisy. We took one vehicle to Woodruff…read moreRd, another vehicle to Simpsonville, and will use Simpsonville from now on. Fast, the car looked clean and had been decently vacuumed. Interior had been wiped clean. We were satisfied.

Rest assured guys! when it says "accepts apple pay" just know that means ONE thing accepts apple…read morepay. not the car washes, not the vaccuums. Only the single part where you have to swing a stick around and wash your car. So if you're like me and don't have your cards with you one day and drive 30 min bc you need to wash your car and see this place accepts apple pay and slay bc you don't have your cards, just know you'll be screwed and will waste an hour driving !!!! slay

I pulled up to a vacuum and trash can to clean out my trunk. A man walked over and stood on the…read moreopposite side of the trash can. I asked can I help you? he said, "I'm waiting on you!" I replied I'm going to be a while. he then told me to go somewhere else since I wasn't going to use his vacuum. he had no clue what I was going to do. I didn't even get to throw out all my trash. he made me very uncomfortable. so I rushed off. this was my second encounter with him. my first encounter was very similar. he yelled at me from across the parking lot to go somewhere else bc I didn't get a car wash. I will never return and I highly recommend single women stay away!

Yesterday about 12:30pm I pulled up to the car wash & proceeded through the vacuums to the…read moreautomated system. I thought it would be similar to other gas station car washes I've used in the past. When I got to the automated system it would not accept my cash. I looked around for someone to assist but could not find anyone. I waited about 5-10 mins and suddenly a girl with bright red hair and a tag that said Ash appeared. Right behind her was a man with dreads who also was in back with this girl & he appeared flushed & was cracking up. She was on her phone giggling & laughing. I asked how do I pay cash? I was told they don't usually accept cash but she took my money ($30) and told me to go ahead. There was another girl with dark hair & a ponytail that the girl Ash waved to & held up the cash to let me go through. She proceeded to scrub my car with the brush. & I continued through the car wash. I'm quite sure these new scratches on my car are from that brush, tbh. After completing my wash, I continued on my way. I got to thinking... where did my cash go? Why is this girl waving my money in the air? I really don't feel this was an honest transaction. I do not have a receipt to show my purchase either. Honestly the entire incident was shady & I will not return to this car wash. I will return to butler where they don't scratch my car & laugh at everything. Not to mention, I'm not sure what was going on in that back office but they were certainly not doing the job they were hired to do. No one was out there to make sure things were running properly. When I looked back I could see the girl with red hair pulling on the man with dreads clothing like she was trying to remove his shirt. Is this the correct behavior for a workplace? I'm not sure but maybe corporate should look into the actions of their staff before something serious happens. I won't be back but I wanted to at least make management aware of my experience....

Paid extra to get the tire gloss and it barely hit on two tires. Asked if they had anything I could…read moreput on the tires and they said I could go through the car wash again...after I had just spent thirty minutes drying my SUV. Also, the parking place I pulled in had a non-working vacuum, so had to move to another spot. Definitely going somewhere else next time.

Got my truck washed here with Exterior Special that included hand drying to get that extra grime…read moreand make it shine. They did an awesome job! Will be back.

This place is horrible! All I can say that turned out good was the vacuuming. They didn't wipe the…read moreentire dash off, didn't wash the back window inside, the front windshield wasn't done properly, the door panel wasn't wiped down, the tire shine was half ass, and my rims are still dirty. I was actually going to go to the bank to get cash and bring them back a tip, but they didn't deserve a tip. I paid $38.00 which was a total waste of my money. I'm so glad I didn't add the tip to my card!! I do not recommend this place at all, and I will tell everyone I know, not to go there. Worst ever experience with a full service car wash!!! This is a 0 experience. I can't chose no stars!!

Always a pleasure to get my car cleaned at waves., The locations are very convenient. And the…read moresupplies are always. available and well stocked. I love when they give out free air fresheners that have a great smell.And I love the Christian music while I'm cleaning my car.

Great service and amenities just like the one on woodruff that I normally go to…read more Just be careful coming into the lot. It's a tight squeeze if there are cars coming in and out at same time.

3 stars for nearly 2 years of membership and the times they were good to me. I am not even going to…read moreuse my last month of membership after some pretty weak treatment. When explaining to the manager why I was cancelling, The "yeah whatever" turn around and wave as he walked away saying "sorry about that" was the the end for me. We live in a time when our expectations of customer service have become so low, we almost expect to get treated poorly and I am just over it. The wash is ok. The staff is ok. The entire process is ...ok. Having said all that I should thank them because as a result I found Waves Express carwash on Neely Ferry Rd, Just a 3 mile drive through quiet peaceful country roads to get a better monthly package, for $6 less a month! Super clean towels that are dry rather than 1/2 soaked every time. Same free vacuums and a high pressure air hose to clear our those unreachable places that always drip or leak. I am telling you the wash system is FAR superior. The tire shine at Butler Express lasts a couple hours. Waves---2 days. At the end of the day, If you want exceedingly better customer support, a much superior wash in every way possible. Packages and individual wash that offers more for less money - Make the 7min drive to Waves Express Car Wash 410 Neely Ferry Rd, Simpsonville, SC · (864) 987-8242. You will be much happier and save a decent bit of $$

Really like this place so I joined the wash club. Seems like family and the wash and vacuums and…read moretire shine are all spot on,

Talk about a slice o' Greeeeen-ViLLe... this place is a trip!…read more I think they opened this place back in 1860... it looks OLD! Still it's a cool car wash mannnnnnn. The dudes who check you in are crazy... but friendly. My car always comes out lookin' great. Sometimes I even splurge on "Rain Guard"...whatever that is. Probably just a spray of water! Who knows! LOL! However, my main point, this is a pretty good car wash. This is not a machine, there is plenty of personal work goin' on and the car wash employees are workin' hard and friendly. Should be on the historic places list, that's for sure!

The Greenville Car Wash on Laurens is better than the one of Woodruff in my opinion. Woodruff road…read morestays too busy, they just try to rush you in and out doing as little as possible. The Greenville Car Was on Laurens is just a bit slower paced and it shows! They do a really good job on interior and exterior. If you see something that's been missed, they will come fix it no problem. Worth the money for sure.