Great service and they actually care about helping out. My car is old and I wasn't sure if the damage was too expensive and the insurance would just junk it. They did the estimate for free and worked with me to get the insurance to pay for it. Highly recommend!! read more

USAA offered me a few options for repair after I hit a raccoon on 695 and busted the front bumper of my Jaguar XF. Chose these guys based on reviews. I am glad I did. My service rep was extremely friendly, knowledgeable and easy to work with. I was worried about paint matching -- he assured me it would and he was right-- perfect match. Took it in on a Monday, they said probably done by Friday but it was don't early Thursday. All around excellent service and work and highly recommend. read more

My hood was marred by a large rock while driving on the highway. I brought it to a few shops, last of which was this one. The staff was engaging and the customer service was absolutely 5 star. When I picked up my car I was so impressed with the repair it was astounding. Completely clean and the paint blend was as good as it gets. Thanks so much y'all I'll definitely be back. read more

Coming up on 7 weeks, the car went in with major damage to the rear only, came out with damage in the front. After numerous calls and a different person each time and an investigation by the insurance company the car will be repaired. No problem with the front end for almost two weeks before going on for repairs. I won't point fingers but put two and two together. read more

We have used this company twice, and my son used them once. All three experiences have been great - the price seemed fair, they worked with our insurance company and the work was done on time and looked great. read more

I just want to say that I am EXTREMELY DISAPPOINTED with AUTO DIMENSIONS BODY SHOP. They are a select service for Statefarm Ins Co. I had several grievance's with this Shop. First- I was told that the work could be done as soon as possible. My vehicle wasn't really drivable and had to get repairs made promptly. Two days later, ( Wed ) I called and said I was bringing it in. They informed me that my parts weren't stock items and it would take 5 days for them to get parts. ( 2005 Pontiac Grand Am) A pretty basic vehicle. A hour before that, I had called Enterprise to secure my rental. Enterprise had one car left and it was for me. ALSO, the next day Thurs I had to pick guest up at airport and needed a reliable car. So long story short, I had to pay for 5 days out of my pocket. I needed a car, Auto D didn't inform me about ordering a part which threw me back a week and Enterprise couldn't give me car for Thurs and then return and pick up on Mon when parts were in. Next time when a customer asks when work can be done, TELL THEM ABOUT ORDERING THEIR PART. Second, i had clothing items and a jacket on my backseat and Auto D took a white trash bag and PUT EVERY LOOSE ITEM THAT WAS IN MY CAR, in that bag, including a ashtray, a thermos of half-filled coffee, and trash and all the CLOTHES AND JACKET. The coffee leaked out all over and ruined every piece of clothing and jacket. I told the office manager what happened and she didn't even apologize and said, " oh really?" and that her guy wouldn't do that. Third, when I picked car up, got home and noticed a headlight was out on the same side as damage. So I call and go back to get it fixed. They fix it a second time and I got home and light out again! It was New Years and no one would stay late to fix it. In fact the guy said, " if you get pulled over its just a warning ticket. I said, it's New Years Eve. Are you kidding me? Then he said that he could give a shit. Wrote way to much and have more but not gonna type it! THE EMPLOYEES ARE ARROGANT, SELF ABSORBED PEOPLE WHO HAVE, NOT ONE SINGLE CUSTOMER SERVICE SKILL. I'm taking this matter to the top!! Thanks for hearing me people!!!!! read more

i've never seen such a great customer service that Autobody Dimensions in Frederick provided to me and my wife for a car that we had there for repair and I just wanted to leave an excellent review for the quality of craftsmanship, service to customers and a great attitude and a positive experience thank you to all HIGHLY RECOMMEND read more

Had my 2019 Nissan Titan XD painted here for warranty work. Arthur there was great and explained the entire process to me. I'll go back here for auto work in the future. My truck looks perfect! read more

Dropped the car off on a Sunday, and picked it up on Wednesday, the day that they stated it would be done. This was when a major snowstorm hit Monday and Tuesday. The quality of the work was fine. Recommended. read more

So far I have had a great experience with this place. The staff are all friendly, and they were able to work with my insurance company to hurry up and get my car in the shop for repairs. This is the best body shop that I have been to in about 9 years and would recommend this place to anyone needing to get their car repaired without much hassle. read more

This shop cost me my car. I am so angry. My 2004 vehicle was side swiped while parked on the street and the right rear tail light was smashed along with a very small area of the body around it. They basically totaled my car saying that the cost of the repair exceeded the value of the car since it needed an entire rear quarter panel replaced. I protested but had no recourse since the insurance company deemed it totaled. I ended up having to buy a new car even though I had fully intended to drive this car for at least another 50-75,000 miles. I sold the car to a friend as a project car for his kids and they banged out the dent had it fully repaired for the cost of a tail light and a junk yard bumper (which was not damaged but removed in the inspection process). They obviously are in cahoots with the insurance companies. I will never use them again and am going to report them to the BBB. read more

I hit a deer on River Road in Bethesda on January 13. My insurance company decided to have my car repair, sending it to Auto Body Dimensions in Frederick. . . . I dealt with a man named Leo who could not have been nicer or more professional. He did a great job on my car--good as new--and returned it in a timely manner. . . . I just want to pay my respects to Leo and his company--as well as to Bob Russell at Auto Body Dimensions in Bethesda--for a job well done. Thanks, guys. read more

I took my 2006 Dodge Durango in for rear end damage and they were really good to me and gave me back my truck in great condition and on time .They do excellent body work and matched the paint to a tee.Leo and tanya were great to deal with.I would definitely recommend them to friend and family .Thank for everything.Great job read more

I took my Ford Fusion to another body shop and they said the paint job could not be matched. I took it to Autobody Dimensions and they matched it perfectly. You can not tell where it was painted. I am THRILLED with their work, they office staff is as wonderful as the guys in the shop! HIGHLY recommend! read more