Not very impressed - went with these guys after googling around a bit and found them to be the most impressive, although couldnt find many reviews.
Booked in for a pre-purchase inspection of a '83 944 and off the back of the report bought the car.
Took it back in later to get an immobiliser, central locking and stereo fitted. Collected it but was told that speakers needed replacing and would take a few weeks to order - then when I drove it away found the air-con wasn't working any more.
Went back to get the speakers sorted and air-con fixed. Phoned up and was told to come in the next day to pick it up - turned up and got blank looks from everyone - was at a different garage as they couldn't find the problem with the air-con. Got a call later saying the air-con wasn't broken by them and they couldn't see what the issue was - I got pretty angry as could only have been them - working when i took it in, they open up the dash for the stereo, then broken when i pick it up. Called back later and told they'd fixed it - they'd knocked out the earth when fitting the stereo...
Then it got fun - went back to pick the car up after hours as they'd left it out the back with the key hidden. Got in the car and first thing i see is the passenger seat is ripped to shreds. It was already pretty UV damaged, but was complete apart from one small tear - its now in pieces where the mechanic has had his knees in it trying to sort the aircon out. Phoned them up and they deny everything - don't even remember what it looked like when i brought it in and reckoned it was already torn - even though their own pre-purchase inspection report mentions nothing about it. Then I notice the heater is pumping out hot air continuously - they've open up the fan heater when trying to fix the aircon and somehow buggered that up as well - cant be turned off and temperature cant be turned down, so a gentle burning breeze is pouring down onto my feet all day. Then the stereo cuts out every time there's a spike in the volume... Their offer to give me free seat material was useless - didn't pay for the speakers and don't want them touching the car ever again.
I've gotta accept my car is 30 years old, but when you've chosen the most expensive garage on the northern beaches because you think they'll have the quality to stand by their prices you got to be gutted. The WORST thing about it is the total lack of integrity in trying to deny they were the cause of the aircon break and the torn seats - zero respect for them after that.
Am sure other peoples experiences are better otherwise they wouldn't be able to charge the high prices and wouldn't still be in business, but i'm finding another garage. read more