I needed a few pictures printed for framing and found this local shop nearby to try. I was…read morewelcomed and helped right away. I gave my ideas for the pictures and within a few days I got proofs of the prints through email. The turnaround was quick and for glossy 11x16 cardstock prints they were only $4 each! Such a great deal and for the quality you can't beat it.

Support Local! This…read morecompany BLEW it out the water. I had registered for an online course and the day before realized that the online book was reccomended to be printed out. It was after 5pm so they were closed, I emailed them on their website what I needed. A booklet printed out, binded, and full color. About 30 pages. I got an email about an hour later from them and they said to send the document to this email and they would have it ready in the morning. I got a text at 8am saying it is ready... THEY OPEN AT 9am. I showed up at 9:30 to pick it up, it was ready with mt name on it, staff was super friendly. I could not thank them enough. I had it in time for my class! About $22 dollars for the 30 pages, full color, front and back, binded, and they have the front and back a thicker material.

I will never need another notary service. Marsha's Notary Services provided convenient and timely…read moreservices. We were up against a tight deadline and Marsha not only was able to notarize the document but provided clear guidance on exactly what I needed to bring. She communicated with us extensively throughout the process and kept in touch to make sure when she arrived we were prepared.

I required some notary services while my mother was in town. The convenience of a mobile service…read morewas ideal. Marsha quickly responded via chat, through the web page, email, and text. She was able to answer my questions before I scheduled a same-day appointment. Marsha was prompt, pleasant, and very knowledgeable about how best to complete our paperwork. I highly recommend her and her services and will use her when I need a Notary Public again.

I love bringing my Amazon package here to Christopher I…read moreneed a little more help returning items and using technology, Christopher doesn't make me feel bad that I'm slower at this than most. He explains the process verythroughly and calmly . I hope to someday overcome my clumsiness and anxiety and show Christopher it was worth his teachings .

I was at the UPS Store 7447 in Yorktown, VA today at 8:15 AM. One employee was present in the…read moremailbox lobby, but could not open the store, which was supposed to be open at 8 AM. I asked to wait inside and waited until 8:30 and no one showed up to open the counter. In that time, I watched the employee who was on time turn away 4 other customers. I left when there was no indication of when a manager would appear.

I have to give a shout out to Abraham. I live out of the country and I was not doing a great job of…read morehelping my mom set up her virtual mailbox in Virginia. She went to the Pack and Mail and saw it was closed. She called the phone number and Abraham said they weren't going to be open today but that he would come in to help her! He did that just for mom He took time to show her how to get online and show her how the virtual mail works from his end. Such a nice guy. Thank you!!!!

So, I received the wrong package from Amazon in the mail and needed to return to sender. After…read morecontacting Amazon Customer Service they asked that I return it (for which they'll provide me with the shipping label) to my nearest mailing office. Now, because Google is my Uncle, finding a packaging service near me was as easy as 1,2,3. Pac-N-Mail Plus is a resource space for packing, shipping, printing and business service needs of the residents and businesses in the Hampton Roads Area. Pac N Mail Plus is simply a one stop shop. Walking in, I was immediately embraced with RockStar Customer Service. After being greeted and having an awesome conversation about some of the great business products here, I was immediately assisted with my return. Any entrepreneur would appreciate the outstanding services here that will allow one to do exactly what's needed quickly to go about the rest of the day. Such a dedicated team too! As the young lady was assisting with printing my label to return; the gentlemen showed interest in the portrait frames that I was eyeing, which opened up yet another great conversation. The staff team here were professional and truly understand RockStar Customer Service! Wasting no time or money by ensuring the correct products and services at the right price. PAC N Mail Plus can pack and ship it all. In addition to being such an amazing pack and shipping service, PAC N Mail Plus is also Hampton's premier copy, print and document services center! Convenient store hours, large or small packing/shipping, black and white or color printing, Pac N Mail Plus does it all. Thank you! Happy Holidays!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Terrible customer service. Can you believe the owner, refused to design my simple window clings?!!…read more I sent an email on Saturday to check status. Email was returned as blocked. So I called and left a Voicemail she responded via email that I was rude and she won't do the work now, putting me several days behind. No refund given. Thinking about civil court.

Had to get fingerprints done, was easy process…read more I got there early and was able to leave one minute before my scheduled appointment so that was really convenient The staff all seemed friendly and helpful Would go back to shop

"I don't get paid enough for this." Be thankful somebody hired you at all. Despite having the…read moreshipping label on my phone which they could have scanned, or the "print from your phone" option they advertised on their wall, I was told to connect to their WiFi and forward the email which had my shipping label. A few minutes went by and nothing. Find a better way to do business and don't make it my problem. She gave me the wrong email address!

First time ever shipping an item through FedEx. Women working today had the best customer service I…read morehave experienced in a very long time. She was able to multi task with a long line of customers and the phones ringing making sure everyone was being taken care of properly and efficiently while maintaining the highest levels of customer service. Will continue to use FedEx from the outstanding customer service this location has!