I love bringing my Amazon package here to Christopher I…read moreneed a little more help returning items and using technology, Christopher doesn't make me feel bad that I'm slower at this than most. He explains the process verythroughly and calmly . I hope to someday overcome my clumsiness and anxiety and show Christopher it was worth his teachings .

I sent two items back to Amazon (electronics). Got a receipt and asked how they send it back with…read moreno packaging. The young man said that they would package it and send it back. After a week and no idea where the item was (checking online with amazon) was told they'd refund once they received the items. Not to worry as they showed the items were dropped off. After another week no indication the items had been returned to Amazon. Contacted Amazon and they still don't have the items after two weeks, but they have refunded me after the second request...I just got a bad feeling dropping them off and not seeing any packaging happening. Pretty sure the two young employees stole the items. Amazon never got them back. And they never showed leaving the facility in tracking. Store number 7447 is on notice with Amazon. Be aware and track and save your receipts from this location.

I have to give a shout out to Abraham. I live out of the country and I was not doing a great job of…read morehelping my mom set up her virtual mailbox in Virginia. She went to the Pack and Mail and saw it was closed. She called the phone number and Abraham said they weren't going to be open today but that he would come in to help her! He did that just for mom He took time to show her how to get online and show her how the virtual mail works from his end. Such a nice guy. Thank you!!!!

So, I received the wrong package from Amazon in the mail and needed to return to sender. After…read morecontacting Amazon Customer Service they asked that I return it (for which they'll provide me with the shipping label) to my nearest mailing office. Now, because Google is my Uncle, finding a packaging service near me was as easy as 1,2,3. Pac-N-Mail Plus is a resource space for packing, shipping, printing and business service needs of the residents and businesses in the Hampton Roads Area. Pac N Mail Plus is simply a one stop shop. Walking in, I was immediately embraced with RockStar Customer Service. After being greeted and having an awesome conversation about some of the great business products here, I was immediately assisted with my return. Any entrepreneur would appreciate the outstanding services here that will allow one to do exactly what's needed quickly to go about the rest of the day. Such a dedicated team too! As the young lady was assisting with printing my label to return; the gentlemen showed interest in the portrait frames that I was eyeing, which opened up yet another great conversation. The staff team here were professional and truly understand RockStar Customer Service! Wasting no time or money by ensuring the correct products and services at the right price. PAC N Mail Plus can pack and ship it all. In addition to being such an amazing pack and shipping service, PAC N Mail Plus is also Hampton's premier copy, print and document services center! Convenient store hours, large or small packing/shipping, black and white or color printing, Pac N Mail Plus does it all. Thank you! Happy Holidays!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Terrible customer service. Can you believe the owner, refused to design my simple window clings?!!…read more I sent an email on Saturday to check status. Email was returned as blocked. So I called and left a Voicemail she responded via email that I was rude and she won't do the work now, putting me several days behind. No refund given. Thinking about civil court.

Had to get fingerprints done, was easy process…read more I got there early and was able to leave one minute before my scheduled appointment so that was really convenient The staff all seemed friendly and helpful Would go back to shop