Avoid if you value torque specs: I Took my car to Tidwell recently to have my wheels balanced and…read moredespite me leaving notes above the wheel arches specifying the lug nut torque spec (85lb-ft) and specifically asking the front desk to torque the nuts to spec. When I attempted to remove them a couple days later they were incredibly tight, and I ended up grabbing my torque wrench to see what it took to remove them - and every lug nut maxed out my wrench at over 190lb-ft... would be frustrating to have this happen from a cheap shop, but especially from a "premium" one like Tidwell. But that's not all. I then spent a few weeks (and a little over $1000) chasing down a cyclical tapping noise from somewhere in the driveline only to eventually have a shop discover that the wheel weights used were installed poorly because they didn't fit the rim profile correctly and were rattling about at certain speeds. They said the wheel weights should have been the stick on kind and not the clips for the rim shape. Worth mentioning that I had requested stick in weights because I prefer those anyway, but was told they didn't have any. I've used Tidwell before a few times and they're more expensive than most, so I thought I would be getting better service. This wasn't the only time they over torqued my lugs but it was the most extreme, and it will certainly be the last. I almost didn't bother with making this review, but discovering they botched the wheel weights was too much.

We went in for a quick tire plug while on duty in the company truck and we're taken care of…read moreimmediately. I appreciate patronizing local businesses instead of national chain stores due to the personal treatment. Employees seem to be more helpful

I came to this specific location after the recommendation from 2 of my sisters. The price was…read morepretty average compared to anywhere else I have gotten an oil change but the service is above and beyond. They were quick while still being thorough and they are all very kind. I would absolutely recommend this location to anyone else looking to get an oil change.

Very good service. Always friendly and address the needs of the customer. The prices are fair. I…read morehave been a customer for years.

Our family was traveling and passing through the Longview area when our Suburban broke down. They…read moregot us in quick and got us back up and running. Couldn't believe how fast the turn around was and we were an unscheduled walk-in too! Price was great, incredibly friendly and understanding with our situation. Highly recommend them!

Just left there after an emergency on a family trip. We are from Georgia (headed to Colorado) and…read morehad no idea where we were and what we were going to do. They jumped on it and helped us even though it was almost closing time. They would have been well within their right to shelve it until the next day, and draw it out and turn it into an expensive fix, but instead they spent about an hour helping me right from the parking lot, and refused to charge me or even accept a tip. This was such a major help as not only could it have been expense and inconvenient, but we are going through a very difficult time, and they helped as though they were family friends. May God repay these guys and bless them for being angels to my family as we were stuck out of town.

The manager and staff were exceptionally friendly, trustworthy, and went above and beyond to…read moreprovide outstanding support I highly recommend this location, you will get the best service here.

great service and customer service. Super helpful And understanding. Definitely recommendread more

Very professional, dependable and great service! I have used Kevin's Auto several times and always…read morepleased with their services!! Highly recommended!!!

Extremely friendly staff and knowledgeable mechanics. Brought my car for quite a few repairs and…read moreconcerns and right off the bat they let me know how much we could get done that day. They were kind enough to bring me home and pick me up when my car was ready . Absolutely love em and will be coming back next time my car needs maintenance.

Had a flat repaired without an appointment and they were able to get me in. Took a bit but I was…read moregrateful. I thought it would be less spendy but I didn't ask how much it would be before hand. All good though. Service was friendly and I'm back on the road

Kilgore Tire Center got the Toyo tires I wanted from Longview and I am very happy with my tires.read more

My car had to be towed to this garage. As soon as it was off of the tow truck, he told me exactly…read morewhat was wrong with it, he ordered the part, and he had it fixed in one day. The people at Tarver's Garage are very knowledgeable and super friendly. I would recommend this garage to anyone.

This shop is by far the best around! Our car stopped on us while leaving Liberty City, we looked up…read morethe nearest shop and they seemed the best. We could not be more happy with the service that we received! We have an older Hyundai suv, it stayed over a week because we were out of town, but while it was there they told us the motor was blown but not only that they looked up that our car has a warranty on it, due to other vehicles having this same issue, so they saved us so much money since we were not under this acknowledgment. They also looked up a cheaper tow truck company for us to take it to the dealership!!! Overall highly recommend this business for if your car needs work done on it!

Great service, great attitude, great price! Took my import…read morethere and had the work done for a fraction of what the dealer charged... and it was done in a couple of hours! Dont go anywhere else!

My wife took my car in for clicking CV joint since I'm in deployed to Korea and couldn't do it…read moremyself. They replaced it, but did something to cause the ABS to come on and stay on. They told her they had the top of the line code reader and it was saying the code couldn't be cleared. They never denied that they set the light off. When I called up there to clarify and see what their solution was, the owner was very short with me, insisted that the it couldn't be fixed. When I asked if we took it to another mechanic and got it fixed if we could bring him the receipt for him to reimburse us and he was adamant that he would not. We took it to Automotive Supercenter on the loop so they could look at it. All it ended up being was a dirty ABS sensor.