2017's Yelp 100 Challenge 94/100 What a terrible place! My friend purchased a vehicle here & recommended them to me because service was quick & he was able to get a relatively cheap car. After buying a new car, I wanted another just for emergencies and was going to check this one out. It's not in the best part of town, & like all shady, used car dealerships, the best looking cars were out front, but those aren't the ones they attempt to sell you. The ended up showing me four vehicles, both with payments coming to about $400 per month (which I'll never pay for a used vehicle). They were rude and whenever I said I wanted to talk to the owner about what they were showing/telling me, I was always told he wasn't available. Even when I called in several times several days later, he was never available. My friend ended up getting his car repossessed due to an error with billing on their part, & they would not work with him, nor take responsibility for their shady business practices (they told him if he paid the full price of the car up front, which was over 5k, they'd give the car back). Do not go here. read more

My fiance and I stumbled on this car lot through our searches for a quality used car. My fiance found one that he truly liked, so, we decided that we would check it out. Upon our arrival, we instantly saw the vehicle that we were looking for. We first found out about this lot through Auto Trader on-line. One of the sales associates met us outside and we started talking to him about the vehicle. The price that was listed on their website was not the actual price of the car, however, it was not a bait and switch situation, considering since the car was there. However, through briefly speaking with him, I noticed that I knew more about the car lot through my internet searches then he did. I did notice that quite a number of their cars at this lot was in a state of disrepair. Not only that, but, I noticed while looking at a few different vehicles that they were full of trash, where they had not been cleaned out. Overall- they had a nice selection of cars, but through the torn convertible tops, nails in the car tires, and trash in the cars, we decided to leave. We won't be coming back.. obviously. read more

This place is horrible if you have a family and is in need of a good car they sold me a lemon I took it back and they called me back a few days later and said it's done only to break down again 10 miles down the road....and they refused go get it too these people really have no heart at all... this is really one of my most worst car buying experiences ever I just hope they know god don't like ugly... read more

I have the worst experience of my life. Applying for this company Auto Park Auto Sales was a big mistake. Because I decide not to buy my car from this dealer they got even with me sending my info to more than 15 credit companies and running my credit score. This is the worse dealer in Orlando and I really don't recommend anyone that want to keep a good credit score to apply to get finance with them. I get a letter from this credit companies every day in the mail denying my finance with them. I already got a great dealer here in my own town Daytona Beach approving and finance my car. I am writing this review to advice anyone about my worst experience ever with AutoPark Auto Sales. I am also contact the Better Business Bureau and the Chamber of Commerce to make then aware of this abuse and stop this dealer to continue hurting other customers like me. read more

I honestly wish there was a negative star rating for this company... DO NOT, I REPEAT DO NOT purchase a car from this dealership. My husband and I have had nothing but a horrid experience with them. I did some research on buying a Mini Cooper which I found one at a not too crazy price at this dealership. We show up, after being ignored for ten minutes, we began to leave...finally someone chased us down. I ask about the car, he seemed to have minimal information and claimed that it may be at their other lot. After trying to get us to look at other cars, I told them never mind, and he then offered to have the car brought over, quote us a different price than what was advertised, and we could clearly tell it had been in a small accident due to a repainting and the fender cover had been attached using what looked like Bondo. They claimed it had not been in any accidents or ever had any trouble Lie #1. So, we ask to look under the hood, they let us inspect the car...engine was clean, miles were low...my big mistake was I didn't check the oil! We test drove the vehicle and it ran really well. So, we told them we were interested, had us fill out the paperwork, and started our purchase process. (It was completely out of oil). Almost an hour later, after being ignored any time we asked, and after 4 attempts to leave...Mario, a very rude, nasty, and insulting "manager" came to us and told us that they were having to re-run our application with a lower price than the car was because we couldn't get approved for the whole price of the car. Lie #3. We told them that we were just going to leave because they were keeping information from us about the car. So, Mario argued with us on the price and I even had to show him their website to show they were still trying to get us financed for more than the price originally shown. After finally getting the process done, papers signed, we were finally on our way... Two days later, the engine, airbag, and seat belt lights all came on. I called the dealership immediately and was told that they wouldn't have time to bring the car in for at least a month, so I asked if I could return the car and get my down payment back because they sold the car to us under pretenses...Mario, once again, yells at me and tells me that he didn't lie to me and they would look at my car that following Monday. Lie #4...When I called that Monday, they claimed that they didn't have a mechanic available (how convenient) and that they would call me later in the week. Never heard from them. About a week later, I received a call from Barbara, the finance manager saying she needed me to send her a photo of our driver licenses because the finance company claimed they didn't receive them (even though they took two copies of them at the dealership). She also claimed that they never received proof of insurance which they had as well. So, after sending those to her, she told me she would let me know if there were any other documents needed. *RED FLAG* I get a call two days later asking if I could send the pay stubs from my jobs to be sent to the finance company (which I left copies of all pay stubs and W-2's with them to be sent to the company). She gives me the e-mail, I sent them the same day. She called me the next day claiming she never received them, so I sent them again. Never heard anything, so I thought they were received. On April 4, the day before our temp tag was to expire, I contacted them about our permanent tag, and Barbara told me that it had not come in yet, I also asked about the pay stubs and she said "If they didn't contact you about them, then they got them." Whew! Lie #5... On April 10th, I received a call saying there were finance issues due to missing documents, so I re-sent all documents that had been asked for. They then told me I had to bring my car in for a "routine inspection." I was a little sketchy because I have purchased cars from dealerships before and they never once had me bring the cars in for inspections. I told them that I would have to call them to let them know what my work schedule looked like. I called back three times a day for a week and a half straight. Every time I called either no one answered and I would leave a message or the person (Barbara) was not in the office. She would then call knowing that I was at work and kept claiming that I never answered my phone, yet when I would return the call, she would either not answer or not be there (yet again). After a couple of weeks of back and forth phone tag with no luck, on May 3rd at 1am, they came and repossessed my car. They claimed that we were delinquent on a payment (in which we were never notified of) and that our financing never went through. I called to request my down payment back, I was insulted, rudely spoken to, and hung up on. They now will not answer the phone when I call. read more

didnt want to even give them a star., computer made me do it...Scam artist...dont rent from them..the couldnt get me financed and say my refund non refundable.AND HAD MY CAR REPOD...INSTEAD OF SAYING BRING CAR BACK IN..I lost my job because of this AND MY DAUGHTER INSULIN WAS IN CAR...WILL COST ME 80.00 TO GET MY STUFF BACK...AND NOW I GOT A REPO ON CREDIT because the bank wouldnt finance me because they couldnt verify job... I HAD CAR SINCE 5/21 THEY REPO IT 6/17...BUT I WILL SEE THEM IN COURT...I PROMISE IT WILL COST THEM MORE ...they will not get away with this....stay away they sell lemons and very crooked and they write good reviews for their self to look good....Rosanna is the worst very poor professional skills..if they don't get u approved for financing your refund is non refundable...so since they couldnt verify my job they repod car and trying to keep 1600 deposit say its non refundable... Beware they are scammers with lemons read more