Dathan was super helpful and listened great. Always super calm and friendly. He really knows his…read morestuff. Highly recommend going to him and he will definitely help you out! (Arkadelphia, Arkansas)

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*******southwest auto in arkadelphia arkansas!!!***********…read more i am needing to sell my truck. my husband used it and drove over the road with it for about 6 months. i went to the dealership southwest auto in arkadelphia arkansas and talked to skyler in sales. he said the manager was off today and that the manager from ford dealership would be over to evalulate it. the manager drove my truck and came back and went to the service department with it. (i should never trust any salesman!!!!) i just had the truck in the shop the day before. i got an email that stated the health of the truck and it said that everything that is good working order is in green and that anything that needs attention will be in yellow or red. everything on the email is in green!!!!!! the truck had two recalls on it which of course the dealership is suppost to fix. service fixed one recall and the other one they are waiting on a repair solution for it. the one that they are waiting on has to do with the abs light staying on. which it is a recall!!!! my truck is in fantasitc shape other than the recall!!! the tires are almost new. there isn't anything wrong with the interior or exterior!!!! the miles that are on the truck is 119500 miles and it is a diesel!!!! that is nothing for a diesel truck. diesel trucks are made to take a lot of miles!!!!!!!!! this dealership and all dealerships are a joke!!!!! waist of time!!!!!!!! as a matter of fact i wont be buying any vehicles from southwest in arkadelphia or any dealership for that matter!! he drove the truck back to the service department and when i was leaving i went back to the service department to get my truck and the truck was parked in the back under the awing!!!! what the hell they couldn't drive it back up front where it was to begin with?!?!??!!?!?!?!?!? customer service at this dealership and quite frankly all dealerships have terrible service unless they know they are scewing you and you have no idea that they are. the offer on my truck was $27000 for my truck and i just talked to my bank and my bank said the truck is worth #43000 on the high end. if everything checked out and it has because i got the email that said everything on it was in good working order except for the recall!!!!!!!!!! i asked why cant i speak to the manager skylers reponse was he's busy. ahaahahahahahbhahahahaahahhahahahahahahahahaahahhahahahahaahhahahahahahahahahahahahahahahahahahahahahahahhahahahahahahahah!!!!!!!!!! so much for that customer service!!!!!!!!!!!!!!!!!!!! skyler said you see how busy we are! i have been sitting there since before 9 oclock!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! babbaahahhahahahahahahahahahahahhahahahahahahahahahahahahahahahahahahahahahahaha!!!!!!!!! their customer service sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

went in to fix a brake caliper. was then told I would need new brake pad and rotor. The price…read morequoted was 3,000 during their x point evaluation on my Jeep they find an oil cooler leak. you guessed it another $3000 luckily I have an extended warranty that will cover the bulk of that so not much skin off my nose. Another week goes by and they Mysteriously find a brake line leaking. Why wasn't that mentioned in the vehicle? are yall guessing the same thing as I am???? They broke it after the inspection??? Strange there was no oil wherever I parked at. Fun stuff right? Here's the punchline....they've had it over two months and haven't touched it!!!!! What a joke!!!