These guys are straightforward, honest, and just plain good at figuring out what's wrong.read more

Bought a Denali and needed the transmission rebuilt! Not only did they do an amazing job but they…read moreeven replaced the rear main seal and oil cooler while they had everything apart! Best shop I've ever been too

A good friend brought them a truck for a new clutch install, and provided the new clutch kit. He…read morewas charged (gouged) $350 for a 30 minute job that wasn't even required. It turned out the clutch was okay, as they put the old clutch in th back of the truck.. it had lots of clutch left on it. The clutch just needed adjusted. But they didn't mention that, they just installed the new one. Worst of all, three days after picking up the truck, the transmission started tearing gears apart. The truck was brought back to them. I gave my friend a ride to pick up his truck after they said it had broken a gear, they were not responsible and come get it, and Mr. Fryar was extremely rude; unwilling to accept any responsibility or diagnose without further payment. When stated 'Well, I guess I'll just have to drive it like it is for a while" Mr Fryer's response was "Yeah... I guess you will..." Fryar's are a dishonest transmission shop. They have no interest in the customer whatsoever, only money. They will not tell you if it can be fixed for less. And now, that truck is at another shop, in need of a whole new transmission due to an improperly installed clutch. Beware.

Awesome service. Gary and all the folks there were very helpful. They rebuilt my transmission and…read morefixed some vacuum leaks on my 85 Dodge truck. Best place in town IMO.

Our Buick Enclave broke down on the side of the road while we were traveling out of town on…read morevacation. The SUV was towed to this shop to be fixed. We rented a car and left to finish out the vacation. We picked up our SUV when our vacation was over and went home to Illinois. The transmission went out again. This shop paid over $600 and had it towed back to Arkansas and fixed the issue. The part was faulty. The customer service was OUTSTANDING! This shops customer service and quality of work speaks highly in they way they treat their customers and the work they do on your car. . If you are having any issues with your car or SUV give this shop a call. You WILL NOT regret it.

Traveling to KY from Tx my truck started making loud whistling from right hub. Pulled over in…read moreArkadelphia and found Phil's shop. They worked me in and found the problem, explained the fix and did a test drive with me to make sure all was good. The owner and mechanic tech were so nice and knowledgeable and reasonable on the cost. I can see why they have awesome reviews.

Great mechanics and even better people. They helped my daughter out in a terrible situation. They…read moreare very kind and honest as a hard day is long. Prices very reasonable. I can't recommend them highly enough.

Absolutely the best shop around. Kept me informed and updated through the repair of my 71 C10's A/C…read moresystem. Quality work at a fair price. Thank you guys.

I have tried several mechanics in the Hot Springs area over the years, and I'm glad I found Kilby…read more We have had several repairs done there on our 3 vehicles, and have found them to be consistently fast, honest, and fair. They have been good at communicating and letting us know how long repairs will take, and they are friendly, knowledgeable, and professional. I highly recommend Kilby to all my friends and family!

Had a burning smell coming from my car. They called and said I ran over a plastic bag, and cleaned…read moreit all out. These guys have earned my trust with their honesty and professionalism the past 5 years. Have had everything from rotors and brakes to belts and oil changes but today really stood out. They could have made up some repair I didn't need but are really honest and reliable.

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Had a check engine light come on it had been almost a year since rebuild. These guys took care of…read moreme . I come from Bentonville to have these guys work on my vehicle. Well worth the drive. Thanks guys great job.

I had my 2004 Dodge 4 door extended bed transmission redone by these people and they got it done on…read moretime and are extremely courteous. Still working great 5 years later.

Broke down about three miles from this location on interstate highway 30. Saw Chad's place complete…read morewith mobile road service and rave reviews. Called the number twice, then got a message to use text. Ok did that, detailing location and and general issue .....no response for 15 minutes. Texted again for confirmation and possible ETA and was told "it's raining, we would need to be towed to his location". It wasn't raining. Said he would call us back; but didn't. SO, we finally managed to limp the car to "Chad's" only to find lights on/no one home. Texted again to let him know we had arrived. Waited 20 minutes or so, then started calling other shops for help. NEVER RECEIVED THE COURTESY OF AN ANSWER FROM THIS Chad CHARACTER until at least 45 minutes after arriving at his location. His response "sorry i missed you ". His place is a total dump/disaster area with garbage (empty drink containers, dozens of coolant containers, parts mixed with tools, dozens of dead cars, broken stuff) everywhere. It looks like he definitely knows how to tear things apart; but there was absolutely nothing organized or finished going on here. It appears this is the first review on yelp. We believe any reviews on this business's website are phony posts intended to attract the unaware. Do yourself a favor and bypass this one

From the owner: We meet all car care needs here at Chad's Auto Repair with over 30 years of hands on experience …read more We offer Mobil service as well, can't get to me we will come to you. Pick up and drop off as well. Honest quality work at affordable prices.

Still have my car overcharged can't get it out cost more than the estimate now what after so long…read morewe already know what happens they keep it simple was told not to go here and now my car's in the wind basically definitely not recommended