This review is for Dereck C. at the Peoria location. I bought a car battery for hundreds of dollars…read moreless than my quote from a well known repair shop ($280 versus $700). Dereck took his time & installed it for FREE! When the battery I bought didn't fit, he found the right one & exchanged it, disposed of the old battery, & made sure I got the free warranty. He was professional & thorough.

This review is for Jesus G. He was very helpful and professional. I would come again just because…read morehis level of customer service. On a different note, my car battery from AutoZone only lasted two years and two months. Two months over the warranty...

i've been to autozone twice in the last couple weeks. and on both occasions, i'd gone looking for a…read morereplacement turn signal bulb for the truck that moms occasionally lets me use. on the first visit, after viewing a yt tutorial for changing the headlight of the car rather than its turn signal, i'd mistakenly bought a replacement headlight bulb. so, after changing the bulb and seeing the turn signal light still flashing rapidly, i returned to the store with the replacement headlight bulb. and there, a worker diagnosed the mistake of buying the incorrect replacement bulb by looking up the truck make and model on the store computer, and then suggested for me to check the warning light to see if the electric wiring might be causing the issue. and after seeing the hazard lights flash at a regular tempo, i returned into the store, told the worker the hazard lights were still working well, and purchased the replacement turn signal light the worker recommended, based on what he saw on the computer for the year, make, and model i'd told him for the truck. however, of course i'd mistakenly said an incorrect model name, and thus bought the wrong bulbs. therefore, if anyone is looking for toyota tacoma turn signal lights, you can buy one off me for a discounted price of two dollars each. nonetheless, moms already had the correct turn signal replacement lights at her house, so i was not forced to return for a third visit. and after finding the right yt video for changing the turn signal bulb, rather than the headlight bulb, on the correct make and model within the appropriate time frame for the part, the replacement process was rather simple, requiring only a medium size philips screwdriver in addition to the replacement bulb. lastly, in conclusion, i want to reiterate the lessons from recent experiences at the auto parts store of needing to check you have the right name for the part which you are looking, with a turn signal light and headlight specifically being distinct parts, and also that you have the correct year, make, and model of the vehicle. however, while two consecutive errors in the process of finding the correct part for the turn signal replacement is suggestive of failed shopping experiences, i'd like to emphasize that the store carried a large variety of related parts, and the worker on each occasion, especially the second, was knowledgeable and personable in helping me find the part for which i was looking.

Went down do buy a preformed radiator hose, And they sold me the wrong one. So I went and asked…read morethem to look at the hose I needed and they they refused to walk out to my car and look at the hose, they did refund what I paid on the wrong hose that should count for 1 star. I went across the street to O'Reilly Auto Parts and they walked out and looked at the hose and they told me I I could have 2 feet of Heater hose (FOR FREE) which should do the job of the old pre formed hose. Guess where I go next time. Auto Zone wanted $44.95 for the wrong hose O'Reilly gave me two feet of heater hose for free, I like that math.

I needed a new battery for my Jeep and Dwight was so kind to install it right then and there even…read morethough it was not an easy install. I also saw them install the parts for all the other customers who came at that time. It is so nice to see that people really care about helping others and are super friendly while doing it. I would definitely recommend the Auto Zone at 49th & Memorial.

Apparently Auto Zone does not care about keeping their customers. I've been coming to this one for…read moreyears, and their quality has been steadily decreasing until today when they sent me across town for a non-existent part, then didn't even try to say they were sorry or try to make it right. I even told them I would go to O'Reilly's and they had nothing to say.

I've been in and out of Autozone numerous times over the years, and have never had a bad…read moreexperience. The staff are always helpful and friendly. Whether it's directing me to a particular item, or even offering to help install new wipers on the car, or a new headlight, they're always affable and courteous. I've been to other parts places that give off the 'motorhead' vibe, meaning that if you don't have octane in your blood, you're not worthy of their attention. Autozone isn't that place. Good people, good products, reasonable prices. Doesn't get any better than that.

Quick customer service! Needed a new rear blinker, Matthew was super quick with getting us a new…read moreone and replacing. In and out within 5 minutes!

I didn't get the workers name, but he gave me a couple of fuses he had lying around. I blew the…read morefuse in my car charger and stopped in. He gave me two, thank god because I might honestly blow the fuse again on accident. I replaced it in no time and saved myself an expensive trip to Hondas service center. Always had a great experience with this O'Reillys, and will definitely keep going back.

If you want good old fashioned customer service that gives you direct attention and will stay with…read moreyou until a resolution to your problem, this place is the best. If you want in and out service and a crapshoot on correct parts and supply, visit the automotive section in Walmart then head to the self checkout!