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    O'Reilly Auto Parts

    3.8 (8 reviews)
    Closed 7:30 am - 9:00 pm
    Updated 2 months ago

    Services - O'Reilly Auto Parts

    Auto battery and fluid recycling

    Vehicle battery testing

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    South Pointe CJD

    South Pointe CJD

    2.0
    (111 reviews)

    Complaint Regarding South Pointe Chrysler Dodge Jeep Ram Service Department…read more I am extremely disappointed with the service we received from South Pointe Chrysler Dodge Jeep Ram. We initially brought our Jeep in because it was displaying a "Check 4-Wheel Drive System" warning light. Upon arrival, a technician came outside, connected a diagnostic scanner to the vehicle, and informed us that several fault codes were present. Based on this information, we scheduled a service appointment for the dealership to diagnose and repair the issue. After keeping our Jeep for approximately one week, we were told that the dealership was unable to duplicate the problem. We were informed that the fault codes had simply been cleared and that no repairs were performed. We were also told that a recall had been completed during the vehicle's stay. When we requested documentation of the work performed, we were advised that the service advisor was unable to print the repair order and would email it to us. That email was never received. Now, only two weeks later, our Jeep will not start at all. This morning, the check engine light, service light, and charging system warning light all appeared. When I contacted South Pointe to explain the situation and request assistance, I was told that we would be responsible for the towing expense. This response is unacceptable. The vehicle was drivable when we brought it in for service. The dealership identified fault codes, kept the vehicle for a week, performed no repairs, cleared the codes, and returned it to us. Now the vehicle is inoperable, yet we are expected to pay additional money for towing and further diagnostics. To make matters worse, customers can no longer contact the service department directly. Calls are routed through an overseas call center, making it difficult to speak with someone who is actually familiar with the vehicle or the service history. Based on our experience, I cannot recommend South Pointe Chrysler Dodge Jeep Ram. The lack of communication, failure to properly diagnose and repair the vehicle, failure to provide requested documentation, and unwillingness to assist when the vehicle became inoperable have resulted in significant frustration and inconvenience. I am requesting that dealership management review this matter immediately and contact me regarding a resolution.

    Installed a tracking device without my consent on a truck I paid cash for. Do not belive a word…read morethis disingenuous bunch of phonies tell you about anything. Highly recommend you avoid this dealership.

    South Pointe Chevrolet

    South Pointe Chevrolet

    2.0
    (72 reviews)

    Let me start by saying that I do not like writing negative reviews, however the consumer should be…read morewarned before purchasing from this dealer. I bought a brand new 2026 Chevy Trax from South Pointe in November of 2025. I have had to put it in the service department now three times due to the engine light coming on - twice for engine/transmission issues and once for emissions. The car is still under 8,500 miles, by the way. My last visit I was told that the engine was losing oil but they could not find the source of the leak. They put more oil in it and sent me on my way, this after sitting in the waiting area for 2 1/2 hours. After speaking with them I was told there was nothing that could be done and that I should check the oil every few weeks because they cannot trace the source of the leak. This is unacceptable on a brand new vehicle that I paid sticker price for. I also left several voicemails for the General Manager which were not returned and had to finally track him down at the dealership to express my concerns, none of which were meaningfully addressed. Nothing has been and nothing is going to be done by this dealership to make this "lemon" that they sold me right. Use caution before buying here because I can tell you they do not care about you after the sale.

    Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

    BMW of Tulsa

    BMW of Tulsa

    2.3
    (76 reviews)

    I would give them zero if I could. Very dishonest and incompetent. Took our X1 there as engine…read morelight on. Diagnostic needed a new fuel pump $1048.66 later drive away. A few weeks light goes on, same issue, they tell me the float that gauges level in gas tank not working, needs replacement. I guess it wasn't the fuel pump. $919.91 later drive the car out. A few weeks later light on same issues. Had car towed in again I need a new fuel tank. Car is not drivable for fear of messing engine up. They tell me there is a fuel tank issue on the X-1's. I don't have a choice, Clayton quotes me $1850 out the door. Our bill ended up being $2200 as it needed another diagnostic to identify the new fuel tank. He lied to me. Shame on me for taking my car back to these incompetent rubes. Out $4100, feel totally ripped off. Will never take my car back there. I have owned six BMW's over the past 20 years and love the brand. My other car is a 5 series and all maintenance was done in Dallas, TX. Afraid to drive car far as I'm sure this was not the solver. Do not, I repeat do not make the same mistake I made and take your vehicle here for service!!

    Frustratingly slow communications with the dealership on a tire repair. Would often have to wait an…read morehour or longer for a reply in our text chat even when I would immediately respond to what they had said. For something that could have been handled in 30-90 minutes, we ended up spending over 8 hours. On top of that, the attitude of the men at the service desk was below standard with little to no ambition towards a pleasant experience or help troubleshooting. Instead, we got a lot of finger pointing, staffing complaints, and other excuses. One positive note (and why it's not 1 star) was the salesman, Evan, who got us the car 6 months earlier stepped over from the showroom to show us some kindness (he had no reason or motive to do so). It did help to know that someone at the dealership cared.

    O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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