We've done business for over 2 Decades Excellent Pl. to buy parts they always honor their warranty…read moretheir staff is friendly I will continue to do business with O'Riley's auto parts

This store gets the job done if you need car supplies, but I honestly don't like coming here. I…read morehave always had to wait at least 10 extra minutes to get help, and it's not as clean as Advance Auto Parts. Not that the service I have gotten here is bad, just that I feel like the time to get in and out always takes longer than it feels like it should.

Always a good experience here. Knowledgeable and friendly staff assist you when needed. They have a…read moregreat selection and also offer a Veterans discount.

I called the store to ask if they had a battery in stock for my 2020 Corolla the customer service…read morethat answered the phone gave me several options and told me what was in stock. I also ask if they assist in installation and he said yes. I headed straight over when I arrived. A man named Ed was at the register had just arrived to work and was unaware of my phone call or my need for the battery but ask if he could help I said sure told him my situation within just a few minutes. The battery I had discussed on the phone was being carried out and installed it for me. Did a fabulous job. I'm very very thankful. He is an excellent customer service guy.

I used to shop at Advance. I'd buy my backup lights there because O'Reilly's and Auto Zone didn't…read moresell them. They quit selling them and became just another auto store, no different from the others so why should I go out of my way to their store? And so I don't go there any more because of it.

I was rear ended in the intersection by their store on a Sunday when they were closed. My…read moreelectrical system went out upon impact so I was afraid to drive the car home. Besides I was injured and shouldn't have driven again that day anyway. I had someone move the car to the parking lot of Advance Auto Parts which was across the street. I called them the next day to let them know why the car was there and when I would have it towed. They were very gracious about it and asked how I was.

Great people to deal with. Always current on what they pay for scrap metal and very fair on parts…read moreprices.

DONT GO HERE! Rude, unhelpful people just went there to get a tire they wouldn't help and was very…read morerude when I asked if the tires were in order or just scattered around. Won't sell you a tire on a rim unless you buy four even if they don't have four of them.

Excellent service from Paul(?). Only 2weeks in the job, and knowledgeable, helpful, and…read moreresourceful. The purchase experience was fast, easy, and surprisingly pleasant.

The staff is always very friendly they usually have the part that we need in stock and they always…read moreanother warranty excellent place to do business I've continued working with O'Riley's for over two decades and will continue to

I had a Focal front stage amp, Focal two-way speakers (front), and Focal coax (rear) installed…read morealong with some sound deadener. The sound is amazing, great install work and a huge improvement over the install I had done at another place in town. This spot also installed a back up cam and a dash cam. Again, everything works great. The prices are totally reasonable, the folks who work here are knowledgeable and nice and they don't try and upsell you on things you don't need!

Our dash radio in our motorhome stopped working, so we brought it here after reviewing the…read morebusiness. The staff was great and tried to troubleshoot our issue to no avail and suggested that we order a new unit and see if it will power up before doing any extensive repair. I appreciate suggestions like that. He could have just said the unit is dead, replaced it and charged me more money. I purchased a replacement radio and it didn't work either, so I knew it was something else. I made an appointment for them to correct the problem. They stated their hourly rate and I agreed to the repair. I received a call less than an hour later saying they found the problem and had it fixed. When I went back to the shop to pick the motorhome up, I found out they only charged me for less than their hourly minimum. That's awesome customer service. When I'm ready to have any audio upgrades on any of my vehicles, this will be my go to place.

this dealer ship is just like all the others they will tell you anything…read more to get you to run your credit and put it out there after you tell not them not to then you have to go and freeze it so they can't do it while you are not there !!! i am so sick of these car dealer ships doing thing they shouldn't just to try and get you will I will not ever walk back in a new dealer ship again I am done with the bull sh$$$thank you Kendall

Going to start this off by saying that until recently, I had never had a bad experience at a Kia…read moreService department. My experience started off at the other Kia dealer in Tulsa--Midtown (Highly advise staying away and instead bringing your car here to Ferguson). Midtown gave me the runaround for months, filled me with false promises, and sent me home time and time again saying everything was fine with my car. I had multiple misfires, and all they could do across three visits was sell me spark plugs, replace/swap coils, and then circle back to try to sell me spark plugs again (after just 7,000 miles). Ultimately, I was left with a dusty, bird-feces-covered car that had been parked and forgotten about. They claimed they couldn't replicate the issue--but somehow had no problem giving me a separate list of $1,500 worth of other recommended services. I'm not a car guru, but I learned more than I'd like to admit thanks to the lack of service Midtown Kia provided. Fed up and completely irritated by the disregard for the state of my vehicle, I came to Ferguson Kia--prepared for the worst. At that point, I had lost all faith in Kia. I am so thankful and happy with how Ferguson Kia handled my vehicle. I explained my experience with the other dealership--they listened, took note of what had already been checked, and acknowledged the issues I was still having. I'll be honest: they promised to take care of me and look into it, but at this point, I didn't believe them. However, Anthony, my service advisor, was amazing and professional (even with all my questions, doubts, and lost faith). They discovered a major issue with my engine, and he quickly got a replacement--100% covered thanks to Kia's 10-year/100,000-mile warranty. Thank you to Anthony, the service manager, and the technicians for doing a thorough job and not just going through the motions. Thank you for restoring my faith in Kia

The person who works the front desk will not be trying to help you. Not really. Go for one of the…read moreguys in the back who actually CARES about getting you a good price. My experience: I try to avoid all Pep Boys at all costs. Unfortunately for me, my car broke down close to Saturday evening and nothing was close by. It took them 2 hours to diagnose the problem, and when they did, they said they'd have to fix it tomorrow because they were closed. This would've been fine except for the fact that I don't live in Tulsa. I was obviously upset but couldn't do anything. The next day, their warehouse LOST my part and the front desk guy tried to scramble around to get a new one. I was SUPER angry because we only had an hour before they closed. Yes, it took them ALL day to wait for a replacement. Their ONLY redeeming factor was when one of the kindest mechanics came out to us and told us to buy the part ourselves. He told us who to call and what to get. We got it and he fixed it within the hour. But wouldn't you know, now my horn doesn't work! I appreciate him otherwise this would be a ZERO star review. Truly. Honestly, I would avoid this place like the plague but it's getting more stars just because of the ONE mechanic who actually tried to help us. If you can swag it, go somewhere else. But it's open on Sunday and sometimes you've gotta go to Pep Boys.

Absolutely horrible place with unbelievably rude employees. Arrived for my scheduled appointment…read moreearly on Saturday morning. I was told that they were not honoring any appointments until at least Thursday. I showed him all the "Appointment reminder" texts that Pep Boys has been sending me all week, he just shrugged and told me to drive to the other side of the city to a different location to get the repair done. Got to the other Pep Boys location and that guy made it clear that he wasn't interested in fixing it either. Go to Firestone or Greg's Automotive.