Every time I visit this store, I receive the best and friendliest customer service possible.read more

Joe an employee was very rude.Other was very pleased with serv of the company Don't let Joe work on…read moreyour car

Tri City is a hidden gem for items needed which you may not be able to find at large box stores and…read morethe prices are much better. Staff was knowledgeable and willing to help.

From the owner: Serving Muhlenberg Since 1956…read more Come Shop With Us Today! Family Owned & Operated Since 1906! Full Service Auto Parts & Building Supply Store.

Overall I really enjoy going here. They typically have whatever I need in stock already and if not…read morethey order fairly quickly. One huge plus for me is the fact that they have a military discount for active and veterans for 10% off. The staff are always helpful and polite whenever I come in. The staff seem very knowledgeable regarding different issues that i have spoken with them about. This is one place I will continue to return to. They usually aren't super busy and there isn't a wait time. The overall cost is relatively the same as other shops like Auto Zone. Will continue to come to the shop for my vehicles needs.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We moved to Owensboro in 1978. Nobody does as well as these folks. Russell and the crew have an…read moreamazing capacity to diagnose and solve the most complex automotive problems. The service is incredibly impressive, and second to none. They solved a problem during a heatwave. Incredibly impressed. Thank you gentlemen for your hard work. Best of the Best.

They trespassed onto my landlords property to tow my car off a verbal command of a police officer…read more No paperwork was in place and acknowledged they didn't comply with state law and contact me by certified Mail on why and how to retrieve my vehicle back. I wasn't charged with any crime and they still refuse to return my car. I shouldn't legally be liable for the first 2 weeks of towing since the cops had it under investigation, and then I shouldn't be liable for any fees after the first 10 days due to the towing company not notifying me by certified mail why they towed it and how to get it back. I shouldn't have to pay even 1¢ to get it returned and I was not guilty of said crime they took it for. So why do they refuse to give my car back unless I pay thousands in fees when they illegally towed it to begin with. It wasn't on a roadway it had been parked a month due to needing a part. And it was on posted private property. They stole my car and held it for ransom... How can they do this it's been all.ost 2 years and they won't give my car back when I am innocent!!!!! Im a single mom of two boys and this caused me to lose my job right before Christmas and the holidays. It took me almost 7 months to get a car n a new job.

AWFUL MAN. He lied to us about multiple things. He DID NOT fix anything he was supposed to fix…read more REFUSED to give me a copy of any paperwork. I left his office so I went back to walk in on him and another man talking crap about me saying I didnt know anything about cars. I work at a dealership in the service department so I know more than most. I wouldn't have my worst enemy go there to purchase a car! DO NOT RECOMMEND

I called to ask about the specs on a car . They sent me the in for then sent a text with an apt…read moretime . I never asked for that . They then continued to send text 4 or 5 times a day asking if we were going to come to the apt . I said no I never agreed to that . I finally blocked their number .

Waiting area always clean, staff always friendly. Parts can take a while to come in, but that's to…read morebe expected. Rates increasing each time I come in is a bit annoying, I can't lie about that, but the price of everything seems to always be going up. I do recommend the service department to others.

They brag about servicing their customers maybe they should change that too hosing their customers…read more Lack of professionalism and correct communication. Small town dealer with big town antics

I would highly advise anyone that needs any service work done, go somewhere else ! This place has…read morehorrible customer service and is also ran horribly by the manger Tim ! Got a quote for an oil leak, had an appointment to drop off Friday morning at 8:00 AM. Appointment and parts ordered by manager Tim, I dropped it off early the night before. I called Friday late afternoon to check on status of vehicle as this was quoted 4.2 hours. They informed me they had not even started on it yet, I was called at 11:00 AM Saturday morning and said vehicle was done. Go to pick up, absolutely covered in oil under car ! They said the oil filter housing was cracked, I asked for the old one they replaced, no cracks ! Imagine that, they then said it was the seals. I asked why the seals couldn't be replaced for $260 cheaper ? They then informed me that they didn't have time to replace a wheel speed sensor that was quoted and ordered by manger Tim. This place is an absolute joke ! Stay far away