My check engine light came on some weeks ago. I went to an Autozone near my home (not the Clifton Heights store), where they gave me a diagnostic sheet with all the possible codes that could have caused the check engine light to come on. The possible causes were all over the map, and they literally told me to try fixing *all* the possible problems, starting with the cheapest item first. I was not looking forward to researching all these possible problem areas and randomly fixing them from cheapest to most expensive, in the hope that I would hit the right fix somewhere along the way. LUCKILY I misplaced the sheet my local store gave me (and they said they don't hold onto your diagnostic results), so when I happened to be near the Autozone in Clifton Heights, I stopped in, expecting to start over with the same jumbled results. Instead, Carl S. quickly scanned my car again and then walked me through the results, pointing out the one repair that would likely shut off all the other codes. There was no jumble of unrelated codes, and Carl explained how the additional codes beyond this one fix were less likely to be responsible for the check engine light coming on. Anyway, thanks to Carl, I'm much more hopeful that I can get this repair done without having to do, like, 10 random repairs. He was extremely professional and polite, and he seemed much more knowledgeable than my local person. And he gave me a logical starting point. Yay, Carl at the Clifton Heights Autozone! read more

I have been working on my own cars for over forty years. The sales people here are rude, when they finally stop ignoring you and get off their phones, and lack rudimentary knowledge. The manager was just as bad and clearly has an aversion to soap and water. Avoid this place. read more

autozone on Baltimore, Pike, Clifton Heights,, by Home Depot, This is my second bad review, message,, I still think that the Employees for that particular AutoZone store, They have to respect the customers and help them out, what they need from the store , Not to be ignorant and disrespectful! because that's what I got this pass Friday August 2nd.. I think the Owners of this Particular store, They should Consider Get rid of this type of an Employees, Especially the Morning Shift,, Employees ,,So rude! is BAD! for the business off AutoZone: read more

[522] This Auto Zone is location is located on busy Baltimore Pike next to Home Depot Plenty of parking. This staff is very nice and I come here whenever I need anything for my car. In the past the staff helped me change my wipers which was a big help. I'm able to find most of my car needs here. I'll definitely be back read more

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I was just at the Auto Zone in Clifton Heights and Ian O (manager) not only waited on me, he came out to my car and FIXED MY ISSUE on the spot. (it was a hose tear for my washer fluid). He was polite, knowledgeable, professional and very pleasant. What a WONDERFUL experience. Such a surprise to find someone in this day and age who exhibits such customer service. Bravo, auto zone. THANK YOU, Ian. read more

rotten customer service. over charged me compared to the price on the shelf then told I had the wrong oil then told me I'm the reason the world will never change. Ignorant didn't begin to start this. Flat out rude that he said I was cheap because it was only 2 dollars diff unreal read more

This Autozone is a convenient place to shop for auto necessities and spare parts. Located under the shadow of the gigantic and sprawling Home Depot next door, many people miss it altogether. Friendly staff, well equipped, and amazing utilization of space. read more

Very poor service. Abrupt and unfriendly at check out. I actually didn't get some things I needed because I just wanted to leave.

Actually it should be zero stars..Staffed by probably the most ignorant,rude and possibly illiterate and useless staff of any business I've ever been to.. Either on their cell phone or hiding in the back,then they mutter something indeciperable.Called their corporate office,for what it's worth...STAY AWAY !! read more

I went In for a simple battery test/charge and was told to come back in an hour, all it needed was a charge. I came back in 3 hours and the battery was still on the counter. So I asked for it and the guy tested it and said it needed "another 30minutes" meaning he didn't charge it in the 1st place and lied straight to my face, probably because between him and the 2 other workers they had too much other important stuff to do like talking/texting on their phones! I'm not sorry to say but I will be taking my business elsewhere! read more