I will never bring my auto parts business anywhere else!!! I had a brake light out and afraid to…read moreget pulled over...I walked in got the bulb for 1.10$ then offered to pay for it to get put in...it was an easy install and a man offered to help...he did it in about 3 min...I tried to tip him for helping me and he said no way I'm the owner...what a great man...never going anywhere for parts ever again...thanks for just being kind sir!!!

Major supplier of automotive parts (Standard and specialty) for Delco. 3 locations. Never had a…read moreproblem

Horrible customer service with no attention to the customers coming in and out. Manager with a…read more"tough guy" attitude. Never going back!

Alas the Pep Boys no longer maintain their retail space, so we tried Advance Auto Parts instead…read more All we sought was a Trunk Liner, but they had none in stock. I finally gave up and ordered from Amazon.com

This is my neighborhood AutoZone, so I frequent here often. Today, I was in to pick up an online…read moreorder. Pick up was relatively quick. It seems like I came a bit too early for the order to be ready, but the staff that was helping me was able to find the stuff I ordered promptly. Sometimes, it's a bit of a wait here, since they seem understaffed at times. However, when you are able to be helped, they are knowledgeable and helpful. In the past, when I was starting to do my own oil changes, they helped me find the right tools, oil, and filter that matched my vehicle. I've also witnessed them help people diagnose and fix their vehicles in the parking lot itself.

Stopped in for new windshield wipers. Was helped immediately and they even installed the new wipers…read morefor me. Wonderful customer service!

Iacona's B.P. 1457 Kerlin St., Chester, PA 19013…read more I have brought all my vehicles here throughout the years and am never disappointed. Mr. Jim and his crew do great work on your vehicle and the price is right. Great customer service, reasonable prices, quality work and a free soda to boot. (lunch not included :)) What more could you ask for?

This place is only good for basic, cheap inspection and emissions. I took my truck there and the…read morefuel filter needed to be changed. They had trouble getting it off. They said they had to get a guy in there to do the work that had the tool, and he couldn't either. They told me that in order to get the filter off, they had to replace the fuel line. They had one excuse after another. They had it for a month!!! I didn't know where else to go. They finally told me that they couldn't do it. I was not happy. I picked it up in the evening after they were closed. When i called them earlier in the day, he said i owed him $40, which I dropped in their slot. When I started the truck, i had a check engine light, an awful smell and smoke coming from the exhaust and it didn't sound right. It was not that way when i dropped off. I notice a lot of my gas was missing and there was mud splattered up the side of the truck. It was clean when i gave it to them. It was obvious that they were using it and did other damage. I was recommended by a friend to a mechanic in Linwood. They new what was wrong and are honest people!! When he looked at it, he told me that they mangled the fuel line trying to get the filter off. This cost me a good amount of money!! The owner of Iacon's is also good friends with a mechanic in Aston who is also a thief and liar! Not a coincidence. OTHER THAN BASIC INSPECTION/EMISSIONS, I WOULD NOT RECOMMEND THESE GUYS!!

Got here on the way to volunteering for the Obama for America campaign steps away from the store…read more So I decided to enter and look around as I had time to spare. The store is a world of gadgets, parts and accessories. Every square foot of space is taken over by something car-related. Probably some of the most knowledgeable employees outside of a car dealership's mechanic shop. You can get lost in here looking for essentials for your vehicle. Great to see a place like that in Media.

Top notch customer service. The manager sorted problems, built the part kit by hand, and even…read moredelivered it himself to the repair shop.

My car got broken into in 2015. We went into SOTS and found the alarm, head unit and camera we…read morewanted. Installed in a few hours and was perfect. Kelly walked me through all of the features of the Pioneer head unit and I felt comfortable on my own (I'm pretty tech savvy but technology changes frequently, and unless you work in tech, this walk-thru was necessary although brief) to work the item. A week or two later, I wasn't happy with the quality of the camera I purchased, so the guys did an exchange for me to a higher quality product. Fast forward to a few months later - my neighbor (in the city) politely informed me that my alarm was sensitive and if a loud car went by, the alarm would go off (as it should!) and I said I would get the sensitivity adjusted ASAP. Easy fix - John adjusted it, and it was absolutely PERFECT! Thank you SOTS for earning my business since '95!

So in November I purchased a remote start for my daughter's car, from Best Buy. They were scheduled…read moreout until February, so they gave us the installation date of February 7th. Fine. Yesterday, February 6th they call to let me know the one person who can perform the service that day, was scheduled by accident and will be unavailable and so the can reschedule for May. Needless to say I was extremely upset, so I went there to get a refund. When they processed the refund I was informed they can only give me a store credit! I then proceeded to lose my #$h@t and told them they better figure it the "F" out but I was not leaving without my money!!!! After me raising my voice to unreasonable octaves and behaving in an unseemly way, they finally refunded my money. I will NEVER DO BUSINESS WITH BEST BUY again!!!!! I then called a company named Sound of Tri-State, located in Delaware. They gave me a great price and said they could take me today. An hour and a half later I left there having had a delicious cup of tea, helpful (not rushed) service, a great system, and excellent customer service; it was well worth the hour drive. If you can do it and plan to get a new radio, navigation system or remote start, give these folks a try. You will not be sorry. Ask for Marlo and tell him I sent you. I will be returning to have my remote start upgraded. They also have a Groupon. # customerserviceiseverything

I had a great experience here. I was able to help last minute and the price for the service was…read morepretty good. Rick the manager was very kind, professional and gave great customer service.

Please advisory warning "do not bring your car there for service repairs" made appointment for…read moreservice beforehand (early bird) spoke with manager the day before I came in. Day of appointment I arrived 1 1/2 hours early no mechanic to do my tires only tech was Bruce and two service advisors, when the manager shows up she did not speak to anyone in waiting area, after 10 minutes I informed her of my appointment she immediately told me to wait I'm busy and will get back with you, she never did and I eft time now about 10:00am and still no mechanic and several customers waiting. Please review your camera's my phone 267-582-0957 you need to hear tell you this horrible experience. No sympathy or empathy, I get the impression they do not like there job and only there to treat people unkindly, why that is because that's what I experienced. Life is simple treat people kindly.

Mark and John were both great, didn't try to oversell me and helped me with my troublesome ac…read moresystem. I was doing some of the work myself and felt I wasted the shops timing coming back multiple times after my own fixes. They were totally fine with it and at the end closed me out with a more than fair price. One of their techs was even helpful in giving me pointers for the portion of the work I planned to do myself. HIGHLY RECOMMEND, and will come back for any other services needed.

I'd never take my 1998 RAV-4 anywhere but Ponte's. I can ask…read morethem to "do what it needs" without worrying about being overcharged or having unnecessary work done. All employees with whom I've dealt have been friendly and courteous which is becoming more rare.