Needed a new battery for the toad and this store was only about 10 miles from Stephen Foster…read more They did the install and in less than 10 minutes I was on the road again. Great service with a smile

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

The crew at advanced auto parts in lake city on Duval St. are professional, personal, knowledgable,…read moreand eager to help. As a matter of fact they go out if their way to make sure that whatever problem you walk in with, you dont walk out with. The crew there went out of their way to make sure I got the right part, and it was installed by 2 team members John-Michael and Erik. They had to remove my door and it took a considerable amount of time to fix the problem, they never quit and when it wasn't quite right they didnt stop until it was finished, to ensure that my children and I would be safe driving away. Not only that, but the manager Danielle checked up on the progress the whole time and offered her knowledge and support as well and checked up again on the finished product to make sure everything was done correctly and to my satisfaction. This is not the first time that I have had an experience like this at this store, there are other employees that have served me with excellence there too. Every thing done under the supervision of the manager there Danielle. This store should be recognized for its OUTSTANDIND customer service and efforts to go above and beyond to make sure their customers are safe and satisfied and feel like family. I trust the crew at this store and will only shop their for my automobile needs. Management is doing a great job and it shows!!!!! Thank you to all the team members at this store!!!!

From the owner: Your local Advance Auto Parts at 374 E Duval St in Lake City offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Corey was great! Made the process smooth and easy! Took care of concerns and was extremely helpful.read more

worst customer service ever! Will talk you into buying a bunch of warranties you don't need and…read morethen when you need assistance using policy you purchased they will blow you off, not return phone calls, and make you feel like you're an idiot who can't read. Only when you say legal action in writing do they start to return your phone calls. don't buy anything from this business. Worth the drive to go to Starke!

i'm only giving one star because i can't give zero, ive never had any oil issues with my car until…read morei got an oil change here and they spilled so much oil there's no way they didn't spill it on purpose

This place was probably the worst experience I have ever received and that's coming from a man who…read morehas been to Philadelphia. The front desk didn't know anything, booked me in to get my tires changed. I was having tires swapped off of one set of rims and installed on my current ones (I almost got bored just writing that) David (not Dave, Dave is a nickname and nicknames are for friends and David is no friend of mine) was rude and lazy, found excuses on top of excuses as to why he didn't want to change my tires. The chief excuse was that my rear and front rims were different sizes? You scared of numbers buddy? Numbers freak you out? "Tire and service" more like "wasted my time and no service" More like "David and excuses" I hope at the end of eternity when we all ultimately face God and account for our lives, that David sees images of me and my different sized rims and tires, as he quakes at the weight of judgement. I hope this comment makes some traction and some Walmart executives can see it, but judging by y'all's tire installation, much like my car there will be no traction. Godbless

Everyone dreads having to locate a repair shop in a town you are not familiar with.....but we did…read more Driving our 43 ft Motorcoach, we had a "check engine" alert come up with our Coach. It was related to our fuel system using DEF (diesel exhaust fuel). After contacting our Spartan Chassis Co, they directed us to Rush Truck Center. What a great bunch of people. They took us in that day to do the diagnostic evaluation. It's Monday....They called to get a new sensor unit ordered, it arrived overnight (Tuesday). Early Wednesday morning, the mechanic started the work. We were all finished by 11:00 and ready to get back on the road. We drove out, got about 3 miles and the "check engine" alert started flashing again. We turned around to get back to Rush Truck Service. Luckily, a campground was just down the street. BUT.... through no fault of Rush Truck.... the part that was sent was faulty!! . So, another unit had to be ordered. A new unit came in on Thursday..... it worked !! Though delayed for 4 days, we are back on the road for our trip. Thank you to Scott for all the work he did. Everyone was nice to deal with.

My front rear went out in Lake City on Wednesday 04/19/23 and I brought my truck to Rush Peterbilt…read moreon 04/20 and arrived before they opened at 630am, they open at 7. I advised them that my front rear was making clunking a noise. I further advised them that the front drive shaft was turning but not the rear, and I was able to move the truck by flipping the power divider. I told them to order a new rear because I wanted to limit my down time. Took them until late Friday before they even took the broken rear out and waited too long to order the rear and now they couldn't get it until Monday the 24th. On Monday the 24th, the rear did not get to the shop until after 3pm. On Tuesday the 25th, they realized that they ordered the wrong one, and of course the correct rear doesn't arrive until after mid-afternoon. I was assured that my truck would be finished on Wednesday the 26th so I checked out of the hotel, and a 6pm when they were closing they informed me that now my truck won't be done until Thursday the 27th. So now it is one full week to put in a front rear.... and to top it off it took 2 hours to write up my bill, and now its after 12pm. DO NOT UNDER ANY CIRCUMSTANCES BRING YOUR TRUCK TO RUSH PETERBILT IN LAKE CITY, FLORIDA!!!! UNLESS OF COURSE YOU WANT TO BE SCREWED OVER! IF MY TRUCK BROKEDOWN IN FRONT OF THIS PLACE I WOULD HAVE IT TOWED SOMEWHERE ELSE! UPDATE: 05/03/23 After driving approximately 2600 miles, a wheel seal on the same axle that was replaced started leaking. When the rear was replaced I opted to have new bearing kits installed on the rear instead of just cleaning them. Unfortunately to get the repair covered under warranty I had to return here. It turns out that the safety ring that holds on the hub nut came off because it was installed incorrectly. This caused the hub nut to back off and the wheel to become loose and the wheel seal to fail. Thankfully the wheel didn't come off and hurt someone. I also contacted the general manager, as he replied to my negative review and stated they wanted to make things right. All I got was excuses and an apology... I believe that their response was an attempt to publicly save face, but nothing more. Because nothing was done to make things right

As a woman I strongly advise AGAINST visiting this store location I was treated so disrespectfully…read moreand talked down to as if I was clueless when I went to bring back some paint that someone obviously had swapped caps on I purchased what was supposed to be Red but was bright orange instead and I was actually told if "I had my husband properly prepare the area it would of been Red", well excuse me but I'm quite capable of doing equally as good a job as anyone else as I've done plenty of automotive painting myself and gender has ZERO to do with ability! The who I believe was the manager (maybe I'm wrong since he wore no identification badge) was a sexist neanderthal with obviously scuffed knuckles from when he walked into work from his vehicle across the parking lot. LADIES GO TO ANY PLACE BUT HERE .

The representative was incredibly rude. I understand that these auto parts store hire people who…read moreknow nothing about cars but some customer service would be nice. I went in for a return and a product recommendation. They rep first gave me attitude with the return. Then when I asked for a recommendation, he replied "Don't know. I don't use that cr*p". I then brushed it off and asked for my battery to get tested since it is on its last leg and I did not want to get stranded somewhere. The same guy said "I am not going out there in the rain". First off it was not even raining and second off I understand if you don't test batteries in the rain for 'safety' but this guy was rude.