I always use these guys when i need parts. They are very knowledgeable and are almost always…read morecheaper than any other parts store in Malvern. I highly recommend Jim's Napa in Malvern!

My boyfriend and I were walking down the sidewalk when one of their employees pulled onto the…read moresidewalk in the company truck and almost hit us. My boyfriend had mercy and didn't call the police but simply flipped him off, which should have been the end of it. But the employee got out of the truck and approached us threateningly and said "I'm gonna kick your ass, boy!" I said I was dialing 911 and he turned and came after me, until I pretended I was talking to the dispatcher, when he decided to run back to his truck and drive off. So we both went in the Napa store told the manager what happened. The manager said "I don't know what you're talking about" in a tone dripping with sarcasm. When we said we'd call corporate, he said there was no corporate office and no one over his head. I found the corporate number in less than a minute. These people are animals, they do not care about customers or even their reputation, and I can even safely say and they are dangerous. There is no excuse for this kind of behavior from an individual, let alone someone representing a company.

Took my car to 2 other machine shops they couldn't find the problem they found it in 2 days fix it…read moreand if it hadn't been for the weekend I would've had my car back in 3 days will use them again

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

While driving back back to Texas from Little Rock, I had an issue with the tire pressure in my…read morevehicle because one of the sensors was not working. Therefore, I wasn't sure if I had adequate tire pressure. The service technician at discount tire was responsive to making sure all my tires were properly inflated and took the time to explain how the tire sensors work and when they typically malfunction, I am grateful for his assistance with a 500 mile trip ahead of me. He provided piece of mind that I did not have a leak in one of my tires and that it was safe to drive.

I don't understand what has happened to Discount tire! They now resort to utilizing "gate keeping"…read moretactics to extort more money in order to upsell services and products not required. I had need to replace a tire on the wife's car due to a major pot hole which ruined one of the tires and so visited the discount tire store in Benton, AR. Not only did the pothole take out the tire, but cracked the wheel as well. I bought a replacement wheel and needed a new tire for the replacement wheel. I also needed to replace the TPMS sensors on all four wheels as they were no longer working. They decided that one of the three undamaged tires mandated replacement due to excess wear on the outer edge and that they wouldn't replace the TPMS sensor for that tire without replacing the tire too. I told them that I wasn't going to pay for an unneeded tire and would take my business elsewhere. I drove to another local tire store and got all of the work done, minus the extra tire extortion fee. Local store also agreed that there was no need to replace the tire discount tire had deemed bad. I don't take kindly to extortion business tactics. I had been a long time discount tire customer up until this, but will never set foot inside another of their stores going forward! You can also bet that I will be sharing my experience with all within my orbit. Unless you just have money in abundance, avoid this store. This is the second time at this store I've been told what I "will" pay for vs what I was willing to pay.

Last summer, I didn't need tires, but I did need help getting the tire on my zero turn mower back…read moreon its bead. Try as I might, I couldn't finagle that sucker on there so I finally put it on the trailer and drove over to Plaza tire. They were hammered and it was about 2 o'clock on a very hot August day. I was more than happy to wait my turn in line and just wanted to ask if they might be able to help me with this. Imagine my shock when one of their employees asked me to meet him at the trailer in a minute or two. I don't remember his name, but he was a slender older man probably in his early 60s with a beard and mustache. He proceeded to remove the entire wheel assembly from the front end of the mower since he also couldn't get it to reseat on the bead. Walked off with it, and about three minutes later he came back and reinstalled it. I asked him what I owed him and he said "nothing, I'm on my lunch and it only took a minute to do this." I insisted on at least picking up an 18 pack of his favorite cold beverage, and he finally, after three attempts, accepted. Skip ahead to last week and I remembered what amazing service I got there and how nice they were. So I took my little BMW back over there to get new tires and they had exactly what I needed in stock and within 45 minutes they were balanced and installed. I was able to purchase new tires for this car for almost exactly half of what I paid for the same tires in California six years ago. They're honest, you may have to wait sometimes, because they're incredibly popular with their customers, but you're gonna get your moneys worth and it's gonna be delivered with a smile. Their service manager is a really nice man as well. Don't sleep on this tire shop, they're fantastic.

The guys at the Hot Springs, AR shop are INCREDIBLE! This location just transitioned to a Plaza…read moreTire Shop this week and I threw them for a big loop on day one. I was the first customer to use an Emkay Fleet card for service and Lee had to spend a ton of time calling a bunch of different people to figure out how the shop would get paid. As a note, this shop is ALWAYS slammed, so the guys don't get a lot of down time to handle things when a customer isn't in front of them. I know Lee had to have been spending all his spare time handling my vehicle. In a time and environment where customer service is obsolete, Lee is exceptional in all facets. Further, this is where I bring my personal and work vehicle and will continue to do so as long as I live in this area. It's not only because of their fair pricing, but mostly because of the incredible customer service I've experienced EVERY SINGLE TIME I've been there in the past 5 years. Plaza got a gem when they acquired this shop!

A few years ago, we had a leaking valve on our Class C motorhome and took it to HS Tire. They fixed…read moreit at no charge, even though we were only part-time residents of Hot Springs at the time. That kind of service made a lasting impression on us. Since then, we've moved to Hot Springs and have had several things done there, and the service has always been excellent--including an oil change on our Mercedes Sprinter van. We now live on the other side of town, but HS Tire is definitely worth the drive. Great people, great service, and a business we trust!

Hadrecently issues with my struts on front and rear and was quoted a price at another dealership…read moreof $2,500 for the full sets. Terry did this job for me for half that price and had it done the next day after taking my car to him. This shop is my new mechanic shop because every time I've ever had them look at something for me they are always very courteous and always fair in prices. So far Kyle and Terry are the two I've been in contact with and both are always super nice. Thank you Hot Springs Tire for your honesty.

I have used Goldens almost more than I care to admit (I was rear ended five times in one year a…read morewhile back!) They have always been professional and turned out wonderful work. I never knew my cars had been damaged when I picked them up. Kim, Adam and Neal have always taken great care of me and my car. I would never consider going any where else.

January 23, 2025. Stopped by to see about a minor repair to my driver's seat side panel thinking I…read morewould have to make an appointment. Adam immediately came out to look at it and made the repair on the spot. the service was exceptional. I highly recommend Golden's Paint & Body Shop for your vehicle's body repairs. I will not go anywhere else. Bob and Suzy Still

Great experience. He was able to find and fix up a great car for my sister. He did it all for a…read moregood price!

Just happened to call them not knowing anyone in town because my car wouldn't start. I had called…read moreanother place in town and was told they couldn't get to it for at least a week. Grim's called me back and picked up and fixed my car the same day. Was pleasantly surprised he fixed it at a reasonable charge. They even delivered my car back with no charge for the tow back. Would use them again.

Immediately someone was available to help me in my car buying experience. I asked a lot of…read morequestions and I never felt rushed. Everyone was exceptionally friendly, pleasant and excited for me for my purchase. I recommend this company and I look forward to future purchases with them.

Maybe a great place to buy, never tried dont know and now never will. Had 2022 GMC towed in on a…read morelate Tuesday night 6/16 went in to limp mode and then would not restart. Being over 2 hours from home had it take to nearest GM dealerhip. Picked up on trailer 6/26 and $1100.00 later. They broke plug on my ECM and installed another, mine had a sticker on it from HP tuners and they still overwote it and busted the plug. Now having to haul to a real mechanic to get fixed.