Amazing customer service! The store manager Griff was so helpful...went in there expecting to spend…read morea bit and he helped us fix our MUCH simpler problem. He went above and beyond to help us, and didn't even accept a tip-he just wanted to make sure we left satisfied! Highly recommend this AutoZone and will definitely shop here in the future

I am a hospice nurse and went to a different company on Friday in uniform, with new wiper blades in…read morehand, needing the new blades installed. It was beginning to rain outside and I had a full day ahead of me, caring for my patients. I was not acknowledged when I came in. The employee at the counter noticed me, but didn't say a word to me. He was assisting another customer at that time. Another employee walked by and seemed to intentionally turn his head the other direction as he walked by so he wouldn't have to assist me. I saw one or two more employees in the back who also noticed me, but didn't come out to help. I literally stood in line at the counter for 10 minutes without being acknowledged or spoken to. No one ever said a word to me. Not even a "we'll be right with you." I left and went down the road to Auto Zone where I was immediately greeted and assisted. My needs were met, without grief. The gentleman there even spoke with me while he worked on my car. Wouldn't accept any money for his service, but thanked me for caring for my patients and asked me to leave a good review for him. I certainly will do that! I believe his name was Daniel. He went above and beyond to assist me and get me back on the road in a timely manner. Keep up the good work!

I always use these guys when i need parts. They are very knowledgeable and are almost always…read morecheaper than any other parts store in Malvern. I highly recommend Jim's Napa in Malvern!

My boyfriend and I were walking down the sidewalk when one of their employees pulled onto the…read moresidewalk in the company truck and almost hit us. My boyfriend had mercy and didn't call the police but simply flipped him off, which should have been the end of it. But the employee got out of the truck and approached us threateningly and said "I'm gonna kick your ass, boy!" I said I was dialing 911 and he turned and came after me, until I pretended I was talking to the dispatcher, when he decided to run back to his truck and drive off. So we both went in the Napa store told the manager what happened. The manager said "I don't know what you're talking about" in a tone dripping with sarcasm. When we said we'd call corporate, he said there was no corporate office and no one over his head. I found the corporate number in less than a minute. These people are animals, they do not care about customers or even their reputation, and I can even safely say and they are dangerous. There is no excuse for this kind of behavior from an individual, let alone someone representing a company.

While driving back back to Texas from Little Rock, I had an issue with the tire pressure in my…read morevehicle because one of the sensors was not working. Therefore, I wasn't sure if I had adequate tire pressure. The service technician at discount tire was responsive to making sure all my tires were properly inflated and took the time to explain how the tire sensors work and when they typically malfunction, I am grateful for his assistance with a 500 mile trip ahead of me. He provided piece of mind that I did not have a leak in one of my tires and that it was safe to drive.

I don't understand what has happened to Discount tire! They now resort to utilizing "gate keeping"…read moretactics to extort more money in order to upsell services and products not required. I had need to replace a tire on the wife's car due to a major pot hole which ruined one of the tires and so visited the discount tire store in Benton, AR. Not only did the pothole take out the tire, but cracked the wheel as well. I bought a replacement wheel and needed a new tire for the replacement wheel. I also needed to replace the TPMS sensors on all four wheels as they were no longer working. They decided that one of the three undamaged tires mandated replacement due to excess wear on the outer edge and that they wouldn't replace the TPMS sensor for that tire without replacing the tire too. I told them that I wasn't going to pay for an unneeded tire and would take my business elsewhere. I drove to another local tire store and got all of the work done, minus the extra tire extortion fee. Local store also agreed that there was no need to replace the tire discount tire had deemed bad. I don't take kindly to extortion business tactics. I had been a long time discount tire customer up until this, but will never set foot inside another of their stores going forward! You can also bet that I will be sharing my experience with all within my orbit. Unless you just have money in abundance, avoid this store. This is the second time at this store I've been told what I "will" pay for vs what I was willing to pay.

I bought my first Infiniti this week! It took me a long time to decide what I wanted, but Dustin…read moreBarnes was the best. He answered every text throughout the process and even let me wander off while I shopped other car brands. He checked in with me from time to time and was always so pleasant and polite. There was never any pressure - not even on the day I did a test drive. He understood I had other brands I wanted to rule out before making my decision. Dustin also didn't play games which I appreciated the most. I've bought about 16 cars over the years, and I've met some annoying and arrogant sales people. Dustin is one of the best, and he seems like he's just a nice guy This week I decided I would pull the trigger. He got my paperwork started via text so that I didn't have to wait a long time when I got to town. He helped me learn the features of my new car and sent me on my way. It was super easy. I'm excited about my new car, and I was pleasantly surprised by the whole experience. My fingers are crossed their service department is just as helpful.

I purchased a used 2020 Infiniti from here. The salesman was Rickey. He failed to point out damage…read moreto the rear area. It was not noticeable until opening the lift gate. When I reached out I was told by Matt, a manager, that was considered blemishes and normal wear and tear. $2500 is not a blemish, that is a collision. I thought buying from a reputable dealership would take the worry out of car buying. I would not recommend this dealership even though I was recommended by two former customers.

Razorback Camper Sales has been incredibly awesome to work with. As a solo female with some…read moreprevious rv experience, I have come to expect condescending, unprofessional treatment from the RV industry. I went in with a chip on my shoulder that was immediately knocked off by an entire staff of people that actually seemed to love their jobs. My salesman, John Jett Herron is extremely knowledgeable about the various trailers, and able to deliver the information without all the smarmy rhetoric I had experienced at dealers from Arkansas to Oklahoma. He listened carefully to my concerns and gave thorough detailed responses, without pushing. The price and extras we negotiated were exactly what I received on the final paperwork...right down to the heavy duty dog screen they installed. The young man who did my walk thru, also named John, was articulate, incredibly knowledgeable and very, very patient with my repeated questions. Everyone has made me feel welcome and encouraged me to call or stop by with any questions, and I have taken them up on the offer. A family owned, multi-generational company that still remembers what service means.

I cannot say enough good things about Razorback Camper Sales. We have had amazing service before,…read moreduring and after buying our camper from them. Their service is 100% A plus. We are camping today and had a problem with our TV sound. I called Razorback and Kyle spent much of the afternoon on the phone with me and running from camper to camper on the lot trying to find a TV like ours to see how to help me. The cell service here is spotty and it kept disconnecting us. He continually called me back over and over again until he helped me get the sound fixed on our tv. He was genuinely patient and dedicated to helping me get my problem taken care of. This has been our experience with Razorback every time we have needed help! If you are in the market for a camper, you will be doing yourself a huge favor to go check out Razorback Camper Sales. You will be so glad you did! We sure are!

Last summer, I didn't need tires, but I did need help getting the tire on my zero turn mower back…read moreon its bead. Try as I might, I couldn't finagle that sucker on there so I finally put it on the trailer and drove over to Plaza tire. They were hammered and it was about 2 o'clock on a very hot August day. I was more than happy to wait my turn in line and just wanted to ask if they might be able to help me with this. Imagine my shock when one of their employees asked me to meet him at the trailer in a minute or two. I don't remember his name, but he was a slender older man probably in his early 60s with a beard and mustache. He proceeded to remove the entire wheel assembly from the front end of the mower since he also couldn't get it to reseat on the bead. Walked off with it, and about three minutes later he came back and reinstalled it. I asked him what I owed him and he said "nothing, I'm on my lunch and it only took a minute to do this." I insisted on at least picking up an 18 pack of his favorite cold beverage, and he finally, after three attempts, accepted. Skip ahead to last week and I remembered what amazing service I got there and how nice they were. So I took my little BMW back over there to get new tires and they had exactly what I needed in stock and within 45 minutes they were balanced and installed. I was able to purchase new tires for this car for almost exactly half of what I paid for the same tires in California six years ago. They're honest, you may have to wait sometimes, because they're incredibly popular with their customers, but you're gonna get your moneys worth and it's gonna be delivered with a smile. Their service manager is a really nice man as well. Don't sleep on this tire shop, they're fantastic.

The guys at the Hot Springs, AR shop are INCREDIBLE! This location just transitioned to a Plaza…read moreTire Shop this week and I threw them for a big loop on day one. I was the first customer to use an Emkay Fleet card for service and Lee had to spend a ton of time calling a bunch of different people to figure out how the shop would get paid. As a note, this shop is ALWAYS slammed, so the guys don't get a lot of down time to handle things when a customer isn't in front of them. I know Lee had to have been spending all his spare time handling my vehicle. In a time and environment where customer service is obsolete, Lee is exceptional in all facets. Further, this is where I bring my personal and work vehicle and will continue to do so as long as I live in this area. It's not only because of their fair pricing, but mostly because of the incredible customer service I've experienced EVERY SINGLE TIME I've been there in the past 5 years. Plaza got a gem when they acquired this shop!

Thank you Harrison and the young man that put my stereo in my truck today. From the time I called…read moreto the time I took my truck in everyone was so kind and friendly. The young man showed me how to use everything and set everything for me. I'm so glad O'Rileys in Benton gave me their phone number. Thank you all so much.

Great customer service and are very quick to provide service. I was always confident job would be…read moredone quickly and professionally every time I used them.

Wayne was very nice. He takes pride in his work. I was needing some glass and he found me something…read moreto use. Worked out very well. Im thankful I had contacted him and his company and will be a repeat customer

While traveling to visit local friends a rock hit my windshield. Sentinel Glass responded quickly…read morethrough our insurance and got us in for repair the very next day. They were efficient and quick with excellent customer service. We would highly recommend their services.