Took my car to 2 other machine shops they couldn't find the problem they found it in 2 days fix it…read moreand if it hadn't been for the weekend I would've had my car back in 3 days will use them again

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Great price on tires! great service…read more Had to special order tires for my 4x4with lift. They had them and on vehicle within 24 hours. and paid less than two other quotes.

These are the worst people in the tire business in the whole state of Arkansas, I took some tires…read morein for a simple mount and balance, they broke my tire sensor, denied it, called me a cocksucker, and told me to get the F&@$ out, end of story, I would not recommend this place to anyone not even my ex-wife, horrible customer service and this was from one of the owners, I guess that's why they are NOT ever busy and were able to jump right on a simple job like I had, I mean be an adult and an honest business owner and admit when you have done wrong, and fix the little mistake and get on with your business, AM-VET what a name, you would think that would be a good place to shop, AM-JOKE sounds more like it, I hope this reaches everyone in Saline county and the Benton/Bryant area and makes you think twice about taking your vehicle here. I am completely disappointed with the owner and his business and his service and I hope this makes him think twice before he calls someone a cocksucker again, and all of this over a tire sensor!

I have an appointment for a regular oil change later this week, but when my "add oil immediately"…read morelight came on in my little BMW, which has never ever had an issue with anything, I quickly pulled in to O'Reilly auto parts and had the pleasure of meeting Demarion. He and the rest of the staff immediately helped me not only with the synthetic oil selection, but new wiper blades because mine were hashed. Yeah, the wiper blades aren't cheap, but they never are no matter where you go and Demarion not only installed those in a snap, but also got his hands dirty getting the oil into my little grocery getter until I can get her in for an oil change. Fast, friendly, and super professional, Demarion is a great example of excellent customer service blended with compassionate care for his customers. Thanks for the help, kiddo!

Customer service from Vince, the assistant manager, was a dream. He was patient, he listened…read morewithout judgement, he walked me through everything he was doing, he answered my questions thoroughly, he went above and beyond any car related service I've ever had. I did offer him a tip in which he refused. He asked me to be kind and pay it forward, that's what I intend to do. I'm definitely an O'Reilly fan for the foreseeable future. And, they have military discounts all the time.

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

Charged me $325 for a starter in my jeep, after a couple hours my jeep started, However then she…read morewouldn't start. He says it's the flywheel and then ghosted me. A couple days of Uber rides, rides from my friend and her hubby. I Had AAA to tow me about 3/4 of a mile to Tire Town. Guess what the mechanic from TT called me to tell me my starter was 'broke' so $500 later. Do not use this Mobile Mechanic. Not cool!! $825 later!!!

Immediately someone was available to help me in my car buying experience. I asked a lot of…read morequestions and I never felt rushed. Everyone was exceptionally friendly, pleasant and excited for me for my purchase. I recommend this company and I look forward to future purchases with them.

Maybe a great place to buy, never tried dont know and now never will. Had 2022 GMC towed in on a…read morelate Tuesday night 6/16 went in to limp mode and then would not restart. Being over 2 hours from home had it take to nearest GM dealerhip. Picked up on trailer 6/26 and $1100.00 later. They broke plug on my ECM and installed another, mine had a sticker on it from HP tuners and they still overwote it and busted the plug. Now having to haul to a real mechanic to get fixed.

We were on a cross country trip & broke down in Benton. Luckily, our tow truck driver pointed us to…read morePrecision. We were there first thing Monday morning, told Chris our situation, & (despite finding another issue) he had us back on the road by 5PM! Chris was awesome!!! He went above & beyond to help get our trip back on track!!!

Wow! Talk about going above and beyond for customer service!! The guys were very helpful in…read moreexplaining what was going on with my car and worked really hard with the warranty company. The owner of the shop couldn't have been nicer, or more patient with my concerns. While on vacation cross country, the smell of oil got stronger, we called them and they immediately helped us over the phone, then once home they worked my car right in. Very grateful customer!

A few years ago, we had a leaking valve on our Class C motorhome and took it to HS Tire. They fixed…read moreit at no charge, even though we were only part-time residents of Hot Springs at the time. That kind of service made a lasting impression on us. Since then, we've moved to Hot Springs and have had several things done there, and the service has always been excellent--including an oil change on our Mercedes Sprinter van. We now live on the other side of town, but HS Tire is definitely worth the drive. Great people, great service, and a business we trust!

Hadrecently issues with my struts on front and rear and was quoted a price at another dealership…read moreof $2,500 for the full sets. Terry did this job for me for half that price and had it done the next day after taking my car to him. This shop is my new mechanic shop because every time I've ever had them look at something for me they are always very courteous and always fair in prices. So far Kyle and Terry are the two I've been in contact with and both are always super nice. Thank you Hot Springs Tire for your honesty.

While driving back back to Texas from Little Rock, I had an issue with the tire pressure in my…read morevehicle because one of the sensors was not working. Therefore, I wasn't sure if I had adequate tire pressure. The service technician at discount tire was responsive to making sure all my tires were properly inflated and took the time to explain how the tire sensors work and when they typically malfunction, I am grateful for his assistance with a 500 mile trip ahead of me. He provided piece of mind that I did not have a leak in one of my tires and that it was safe to drive.

I don't understand what has happened to Discount tire! They now resort to utilizing "gate keeping"…read moretactics to extort more money in order to upsell services and products not required. I had need to replace a tire on the wife's car due to a major pot hole which ruined one of the tires and so visited the discount tire store in Benton, AR. Not only did the pothole take out the tire, but cracked the wheel as well. I bought a replacement wheel and needed a new tire for the replacement wheel. I also needed to replace the TPMS sensors on all four wheels as they were no longer working. They decided that one of the three undamaged tires mandated replacement due to excess wear on the outer edge and that they wouldn't replace the TPMS sensor for that tire without replacing the tire too. I told them that I wasn't going to pay for an unneeded tire and would take my business elsewhere. I drove to another local tire store and got all of the work done, minus the extra tire extortion fee. Local store also agreed that there was no need to replace the tire discount tire had deemed bad. I don't take kindly to extortion business tactics. I had been a long time discount tire customer up until this, but will never set foot inside another of their stores going forward! You can also bet that I will be sharing my experience with all within my orbit. Unless you just have money in abundance, avoid this store. This is the second time at this store I've been told what I "will" pay for vs what I was willing to pay.