I'm a car guy. Never much of a dealer 'fan' for service. Overpriced. Typically work on my cars…read moremyself. Gotta say....Excellent service from Piazza! I never had a dealer service department send me a video of the actual service work being done in real time. What a great idea! We recently bought a used CX-5 from this dealer. Great sales experience. After many many Jeeps we decided to go with Mazda due to very good reliability reports. Our last Grand Cherokee was terrible with ECM problems and Savage Jeep could not diagnose the problem but still charged us over $250 for 'no actual' service. We will never buy another Jeep. Shawna from Piazza service was wonderful. My wife (her car) took the CX-5 in for the complimentary free first service and she's very impressed. Mechanic so polite and respectful. She loves her CX-5!

Highly recommend Kalysta for her professionalism, expertise, and exceptional client service. She…read moredemonstrated excellent communication and ensured the entire process was smooth, efficient, and well-managed.

Harold Hamilton did an amazing job finding the vehicle of my dreams and working with me it for my…read moretrade-in. Thank you, Harold. And

Chad did an outstanding job on taking care of my transmission problem from start to finish. Also…read moreJuliette Sales sales assistant. Thank you very much!!!! Done

Stay far away from this dealership. Piazza Mazda of Reading got my car into an accident while under…read moretheir care. I brought it in for them to fix a vibration problem. They charged me 2200 dollars and said it was fixed. It wasn't. When they took it back the second time, they got it into an accident. Yes, they repaired the damage caused by the accident, but we all know how the system works when you go to trade in your car: "There was an accident reported against the vehicle, so we had to lower the trade-in value." Well, Piazza Mazda of Reading wont even acknowledge this fact when I ask for some form of compensation for the diminished value. Further, they still never fixed the vibration issue. It is still there. So, not only did they devalue my vehicle but they charged me 2200 dollars for fixing a problem that is still there. And when I escalated the issue, no one wanted to be bothered. So, take this as a warning. STAY AWAY from the Mazda brand and especially Piazza Mazda of Reading. They don't care about their customers and when it matters most they aren't going to do more than the minimum. They will upsell you every time you take it in for service. They will overcharge for everything. If they get your car into an accident, they will shrug and say "it happens" (that was literally what I was told while talking to the dealership manager, as I inspected the damage done to my vehicle). They feel it is ok to not compensate the customer fully for the damage they cause (they just repair it and hope the customer goes away). This is a warning. Stay away. Go purchase a car from a different company that values their customers, because Piazza Mazda of Reading doesn't.

It is a great place to service your vehicle and for your service needs. The staff is friendly and a…read morepleasure to work with. I brought my daughters car in because it was pulling to the right. This was shortly after a body shop had worked on it. They checked it over, got the vehicle driving straight and while it was there , I also got her oil change and tires rotated. They did it in a short time so I didn't have to wait all day.

Called for a quote over the phone and was quoted $75 for a fender and $30 for a marker light, when…read moreI got there marker was $35 and the fender was $175? WTF 35 for marker light was ok as I bought both of them whats 10 more over quoted price on phone but $175 for a fender wholly crap if he would have said $100 I would have gave in and bought it and they still would have made money ! They probably got the car for free because someone wanted it out or gave scrap value for it 500 bucks... car was picked apart so they definitely made twice what they paid for it. It felt like I was hustled for money you Rich guys keep getting rich be mad that a poor guy likes me speaks up about you over the phone quoted prices. I would have never showed up if you said 175 over the phone for a 1994 fender that no one ever wanted except for me. U rather crush the car then help me out that's for sure . This is how the rich keep getting richer

I sold my car to Essington Ave Used Auto. Everything was very quick and reliable. I received a…read morequote within hours, which was higher than any other quote I got. They scheduled me right away for a pick up. They were there on time to pick up my car and I walked away happy. Couldn't recommend enough.