Needed batteries for my power wheelchair. Interstate had them in stock and at a reasonable price…read more Top notch service in the store and Alex was a great salesman.

Found myself out and about on a Saturday afternoon attempting to run errands when I noticed that my…read morecar was beginning to crank hard. I then realized that my battery was about 5 years old and it was a distinct likelihood that it could be going bad. Afraid that my next start would have to be a jump, I pulled over (engine running of course) and called three "battery shops" asking each a simple question: "Can you replace my battery TODAY?" Of the three, Interstate was the only one who said "Yes. Period." One of the other two had nerve to say, "Well, it depends on where the battery is located!" (). Went to Interstate, they tested it and confirmed it was about to bite the dust! Fifteen minutes later, I was driving off Interstate's lot with a brand new battery and a ton of new cold cranking amps! Interstate will be first, last and only battery stop going forward.

Charles. (The manager)…read more I walked in to buy headlamps. Being a woman, each time I have ever needed headlamps, a battery, etc, they have ALWAYS installed them with a smile on their face. Today though, after being told by the young man that he would love to but Charles would fire them. I asked to see Charles. He came to the front quickly, and angrily and telling me RUDELY, he would NOT allow anyone to install my headlamps. THEN, when I told him they installed my passenger side headlamps, he got LOUD with me, and said, "AND THEY SHOULD HAVE BEEN FIRED". Obviously Charles kissed behinds to get to his position, because it sure wasn't for his customer service skills. I mean, really? How many other ways could he have explained they have (stopped) installing headlamps besides angrily raising his voice. I feel bad for the guys having to work under him. What a jerk. Even if I have to install them myself, I wouldn't spend a nickel at his store in Ridgeland MS.

The guys here are so helpful! They always have what I need and the guys offer to install…read moreit...wiper blades, cabin air filter....

Purchased a Mercedes (new)car a year ago. for over 24…read morehours, I have been trying to reach someone in service. I have left six messages as well as calling at least 12 times being disconnected and treated unprofessionally this is so unacceptable.

Just bought 2 brand new Mercedes from this dealership. After 10 hours of waiting to get paperwork…read moredone (combined for both), I finally had these two new vehicles. Went to take off the dealer paper plate and put my state tag on and the nut falls out of the plate bracket. Take it back to the dealerships as I can now only put 3 of the 4 screws in to secure the plate. After 40 minutes, my rep comes back and says it's going to be "850". I'm thinking $8.50 to put a nut back in to secure the bolt. Even then, I've had the car for 3 days. Try to speak to the Sales Manager, who has no time to speak to me, so find someone else in an office. He listens to me, who at this point is fed up, takes my keys to go look at the issue. I find him later looking at the car, he then tells me it's not $8.50, they want $850.00 to fix what was obviously broken before I bought this vehicle (yes, a BRAND NEW MERCEDES-BENZ bought 3 days before and 1 of 2 bought in 1 week, where all I did was unscrew the plate screws from the plate holder to put my state one on). Ask to speak to the Sales Manager, who once again has no time for me at that moment. Was told he will call me, to apparently get me to leave, since he never not. Guess what? Mercedes sells the brand new bracket (removable with 4 screws) for $54. Guess the $800 is labor for removing those 4 screws... or how they put the screws to a customer that just bought 2 brand new vehicles that week. I'm glad I have the plate bracket from the dealership. I don't have to say where I bought my two new vehicles when telling my horror story to every single person I talk to. Won't even have to tell them to avoid the 2 dealerships in the area owned by this company or the 5 within a 200 mile range. By the way, see the response from another corrected complaint and you'll know that parent company... easy to find. I'll eat the $54 piece of broken plastic you wanted to soak me for. In 3 years or less when we trade those 2 vehicles, there's other Mercedes dealerships we'll give our business to, or better yet we'll stimulate the area economy by buying a different brand from a company that treats their customers with dignity and respect.

Hi My 1st time visiting there was today…read more And wow great customer service from the young lady with the pink hair by the Name LUCKY I REALLY APPRECIATE ALL SHE HELPED ME WITH. Thank you pull A Part 10 10 10 10 10 10

I left a floor jack at the front desk where the staff member told me to leave it because at the…read moretime I didn't know they weren't allowed in the back. Well when I came to check out I went to get my floor jack, and apparently they sold it! They said they were sorry and there's nothing they can do about it! I hate this place all the staff there act like they're in space high on drugs. I will NEVER go to pull apart again. Not to mention they didn't have a wheelbarrow to use so I had to carry everything I had on me back there . This place is garbage

If you are in the market for a new or used vehicl, please go to Cadillac of Jackson. It was…read moreextremely easy and Mr. Trey Cannon made sure I was satisfied with my purchase. I purchased the 2022 Hyundai Sonata and I absolutely love this car.

Went in for a recall, and after they replaced the item, I discovered there was another issue,…read morecontacted the manager, and they informed me of another warranty issue, which is different than a recall, and if I bring it in, they would fix it quickly the explanation was given by the manager was excellent and I really appreciated his tentative and willingness to discuss and explain what was going on super work super job. I'll keep going back there for my maintenance.

This AutoZone was close to exit 100 of 55 and is, in fact, in the service road of 55. It is on a…read moreshopping plaza, so parking is not an issue. All in all,it is a business that I would recommend.

I was having a overheating problem going on with my jeep . Went to Auto Zone on County line rd…read moreJackson , Ms . They didn't have what I was looking for . He stated that Auto Zone Store #6025 on I-55 Frontage rd Jackson , Ms . had what I was looking for . Once I got to Auto Zone on I-55 frontage rd . I was talking to the manager Kendral , I was telling him that I just had paid over $900 for parts to be put on my jeep ,. It was still overheating. And Letoya walks up . And we started talking . They stated that it sounds like my fan may not be working. I asked if they could come and tell me if they hear it when I crank my jeep up .? Thanks God they said yes ., They stated that the fan was working great . So they said the only other thing it maybe is your radiator, I stated that the shop said they flushed / changed Coolant Antifreeze.Kendral felt the hose going to the top of the radiator and told Latoya to feel it . They said it doesn't supposed to be this hard & hot . Latoya laid on the ground and felt the hose under the radiator and it was cold .. This is not how it supposed to be . This hose supposed to be hot too . So the Coolant is not going through your radiator at all .Im So Happy God Lead Me Too Auto Zone On I-55 frontage rd. I don't think neither of them are mechanics but they told me exactly what was going on . And I bought my radiator and got it put on in the lot in front of Auto Zone . My Jeep is fixed. And I wasn't charged $900 . I have too give them both Credit because they diagnosed my problem . They're a part store . I'm so happy they were willing to help