If you want to be treated like a second class citizen, then this is the place!!
Upon entering the store, I waited patiently for help and Harold came from the back and asked if he could help me. I informed him my " check charging system" light was on and he just looked at me and replied "AND"???!!!! His body language was
"Dismissive/Arrogant" to say the least!!
When I returned the next day, Joe helped me and his tone and body language reeked dismissive and "I don't want to be here"!! He was very short in his replies and I got the hell out!!
Just before I went to Autozone, I stopped at Advance Auto Parts...the asked if they could help? I informed them of the charging system problem, they immediately grabbed their diagnostic meter and said "Let's check it out"!! WOW!! What a difference.
I had recently replaced the alternator and had a "Life Time Warranty" on the part.
Unfortunately, I had bought the alternator at auto zone...but Advance Auto Parts diagnosed it for FREE and WITH-OUT
Attitude!!
I will be going to Advanced Auto Parts from now on! Great customer service!! read more