I bought a car here after friends and family suggested this dealership. The process of buying was…read moreeasy, however after finding out the tire pressure was over inflated. I contacted the sales rep and in the conversation the sales representative stated "You want me to overcharge you for air"? I then sent all the conversation interaction to the State of CT Attorney General. Received an apology email. Long story short won't be buying another car here again.

Took my KIA Sportage for check up, since the engine light went off and the tier air light too…read more They said that the car needs brake pads replacement, and change some of the sensors that were defective. Total cost $ 2800.00. The car is a 2013 but with only 50K miles. It has been a great car. Well, the car was fixed, it took 2 visits because they had to other some of the parts. As soon as we picked the car we noticed that brake were making a noise that was there before, and a couple of days after the lights went off again. Took the car back to KIA and they said that pads they put were deflective and also the new sensors. ‍. They said they will replace everything without cost, which is kind of obvious. They will order the parts, that normally take couple of days, but 2 week have passed and no call from them. We have left 2 voice messages and no response. That's bad service, when you make a mistake like this, you need to give priority to get it fixed. I'm upset already that we have to spent extra time taking the car to them several times. I hope it gets fixed next week. To give them a better review when I get KIA headquarters survey

Always honest, always fair, and always expeditious. Highly recommended! We love this business.read more

My friend has a problem with her car. They proceeded to pull up the valeting to open the dashboard…read more They couldn't figure out what was wrong and not only didn't put the car back together but broken part of her seat among other areas. Left her with a $4k bill to fix the items which they refused to fix that they had damaged. Fortunately her insurance company picked up the bill and sued Lamans.

We purchased a 2020 Ford Transit Connect used from the Subaru of Stamford and it was at a very good…read moreprice, and they did all the servicing tot eh van before we purchased the van. Jeramy was the sale consultant and he was fantastic. From the communication to the final purchasing Jeramy and staff was top notch. When I left the dealership with the transit connect the transmission was giving me a lot of problems. I called Jeramy immediate and he asked me to bring the truck back the same morning. They reviewed the issues with a local Ford dealership and had the transmission rebuilt with a new torque convertor at no charge which was around 5K. I purchase a lot of vans and cars over the years, and I have to say this dealership is top notch with customer service and honestly which is very hard to find in a dealership and sales consultant today. Subaru of Stamford is the best hands down.

Great experience at Subaru Stamford. I purchased my…read moreCrosstrek here in 2019 and had a very good experience. The team was professional, helpful, and straightforward throughout the process. Everything went smoothly, and I felt well taken care of as a customer. I've been very happy with my Crosstrek and would definitely recommend Subaru Stamford to anyone looking for a reliable car and good service.

First of all, I never knew I'd ever have so much to say about a simple oil change experience. But…read morehere I am happily writing a glowing review for one. Simply put: 10/10 I would recommend this shop to anyone, as well as plan to go back for future car service. With or without a coupon- it was well worth the 45 minute drive to me! I feel like similar to finding a doctor, dentist, hair stylist or something alike that you can happily put your trust into, It's really tough to find a shop that you can trust to respectfully and honestly work on your car and I'm so glad I found this shop! Further details: Admittedly, I initially opted for this location due to the unmatched coupon available within a reasonable amount of distance from me for a full synthetic oil change with tire rotation. When I called to confirm I spoke with the shop owner, Dave, who was both very helpful and accommodating. He was even able to fit me in the same morning. I got there and recognized the waiting space, as well as the bathrooms, was clean and well maintained. Then Dave came in to introduce himself, and he was equally as customer oriented and friendly as on the phone as well as trying to be as efficient as possible as well as pointing out to me where I can find water if I needed some. Additionally, I couldn't help but overhear a stressful situation another customer was having (that was no fault to the shop at all) but they were having a difficult time understanding how to fix the problem and seemingly insisting that it was a "group situation" for the shop- but surely he was very patient and mild as well as helpful as he could be in the situation. That kind of customer service speaks volumes to me- I'm very customer service oriented and really trust and appreciate that kind of unteachable quality in character. With oil changes, especially if/when using a coupon or something alike, I typically anticipate some hidden fees and/or a lot of pressure from shops to shake more money out of me. With this shop, this wasn't the case at all, I actually never realized how much that kind of thing stressed me out going into a simple oil change until I wasn't put in that situation.

Bought a Groupon online, where it mentions just walking it and does not say anything about making…read morean appointment. So came from a 30 minute drive up and they refused to help me. Very disappointed in the service

Chris went above & beyond to expedite my glass repair. All the employees I dealt with were great…read more Why look any further?

Worst experience here. Arrived on time for my 10AM appointment and was told it would be @2 hours…read more Came back in 2 hours and they had yet to start and told me that it would be another 2+ hours from the time they started it. THEN the person replacing took a look at my paperwork and said that they were not sure the replacement would work with the glass that they had ordered and that they would need to order it from the dealer. So they sucked 2+ hours of my life just to look at it and say they would not be able to fix it. There was no notice that they were running 2 hours behind and their excuse was they had multiple 10 AM appointments. Isn't that the whole point of making an appointment?

DO NOT GO HERE!!!! Went in for an emissions test and left with a broken seat. Owner named Tom goes…read more"I'm not fixing this" well Tom...my lawyers will be contacting you :)

Came to get an oil change done and didn't realize until I went to go get another oil change done at…read morea different location where I found out that whatever idiot that worked on my oil change, put the shield plate back on with a power tool, which inevitably stripped my screw. So when I went to go get the second oil change, they were unable to take the screw and shield off. I brought it back to the mechanic to get them to take the plate off and they told me they didn't have time to do my oil change that I can come back at a later day. I went to get my oil changed at Valvoline and they wouldn't put my shield back on. So I went to the mechanic on Long Ridge Road and inform them that I needed my shield put back on and they refused to help me because they said this wasn't their problem even though the initial problem started with them. I spoke with the owner/manager personally and he refused to assist. Homie has no compassion or empathy and basically didn't give any fuck about helping anybody but himself.

The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

Wonderful service. Needed a rear wiper blade for my RAV4. Flavius is the best! He helped ensure I…read moregot the right one and installed it. Highly recommend this store!

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.