They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

They'll go the extra mile to find the part you need; if they don't have it in the yard, they'll get…read moreit from another place fir you. Pricing is always very fair; the Lajoies have been in Norwalk a long time, and they treat people right.

Words will not be able completely express how thrilled we both are with our new (used) Mercedes…read more The entire experience was flawless and easy. We drove in with a 2019 Subaru Crosstrek and drove off the lot with a beautiful 2018 GLE 350. The reason for the trade was simple for us. We wanted a vehicle that could tow a fair bit and this beauty can tow up to 7000 PLUS lbs and even better, to join the Mercedes family. While I loved my Subaru, driving it (compared to a Mercedes) was like flying coach to Tokyo. In the Mercedes, we have totally upgraded to business class with a call button to our own concierge (laughing) - not that we will use it, but just in case, one never knows. We both want to thank Jim Sheppard, our most patient and easy going salesman, Matt (used sales manager) and Jose our finance guy. I am telling you, buying a vehicle has never been easier. We did not leave the dealership feeling stressed, but smiling and laughing. Thanks again for everything. Both Deb and I will recommend Mercedes-Benz of Goldens Bridge and Jim to all of our friends! Julie and Deb

The BEST team! Here is the story. I had squealing brakes and brought my car in to have it looked…read moreat. Turns out rear brakes needed to be replaced. I was told that the front brakes had plenty of life in them. Next day squealing was as loud as ever. Contacted MBGB and spoke with Vera. She was professional, caring and sympathetic. She had the service manager, Anthony, give me a call and he told me that he would have the technician take a look at the front brakes to see if they could figure out what was wrong. My service adviser, Bill Thompson, called me on Friday, knowing that the storm was coming and had my car picked up on Friday so it could be serviced. My car was delivered on Tuesday with no squealing noise. MB of GB has the most caring people on their staff. Vera, first point of contact, outstanding customer service. Anthony, professional and compassionate and made me feel like a very valued customer. Last but not least, Bill Thompson, a very knowledgeable and kind individual who went out of his way to make sure my car was taken care of. This is a dealership that constantly earns high marks for service, and my experience exemplifies this. I cannot say enough good things about the GBMB team and I will continue to have them service my car because I know that I am in good hands with outstanding, caring and professional service. THANK YOU team MBGB, you are the BEST.

Rude and overpriced. I try to ask if they took pictures before hand because I had a 2 nick on my…read morecar had nothing to do with the scratches but was definitely bigger than before. When I try to ask him about it he brushed me off and told me to stop yelling when I wasn't. I shouldn't have brought my vehicle to him anyway especially when I went for an estimate and he said it was too small to write up but charged the person paying for it a whooping $180.00. Would never use them for anything else

I took my beloved 2003 Toyota Prius classic in for front end body work from an accident. I was…read moreexpecting to be without my car for a while but instead the bodywork job was done in only two day's. The owner Jose really takes care of business and is a true professional. . He also took several pics for me of the process. My car was looking like a million bucks afterwards...and they even washed it too! The owner is very honest and fair as well as a very nice man. I'm so glad I chose Economy Body Shop as I had a great experience.

My salesman, Hector, was knowledge about my new Lexus and answered all my questions in a timely…read moremanner. Bought the car in the morning and drove it home later on the same day. Mike T.

I'm appalled by my most recent experience at Lexus of Westport. My last three leases were all…read morethrough Lexus of Westport, and I considered myself a "Lexus lifer" -- until now. I visited to test drive a vehicle I was seriously considering. I told the salesperson I wanted to start with Lexus, since my past experiences had always been positive. He told me Lexus values repeat customers above all else. That could not have been further from the truth. I had positive equity in my outgoing lease, which I planned to roll into the new one -- but Lexus offered only half the equity I knew I could get elsewhere. When I told the sales rep the offer was insulting and that I was all set for the day, a manager called almost immediately. He laughed when I mentioned a competitor was offering double, telling me "profit is not a dirty word," then bumped his offer by $500 -- still $3,000 short of what I'd been quoted elsewhere. I understand dealerships need to make money, and Lexus stood to profit significantly from my new lease regardless. There was no need to shortchange me on the equity I'd already earned. I'm glad I found another luxury dealer in the area that actually values customer relationships. It's clear the new ownership at Lexus of Westport cares about one thing: the bottom line.

The team is really great - they helped replace my tires quickly on a busy Saturday afternoon and…read moreadjusted them immediately after I did a test drive. At 3pm on a weekday afternoon - without an appt -when the TPMS light started blinking within the week, they retested the whole system and identified that the TPMS gauges need replacing and my tires are safe. We have been Hank May customers for 20+ years. I recommend them.

Great service repairing a flat tire while I was traveling. They put my car to the front of the line…read moreand I was out of there quickly. Very friendly counter-man, too. They could have charged me double, but kept the fees reasonable. Thank you!