I went to purchase interior plastic detailer and asked a representative for assistance as I did not know which was best for my vehicle. She explained that she did not know anything about the products but suggested I use a product that was for exterior vehicle scratches. I ended up going with one of her suggestions and explained that I would immediately use the product (considering was parked outside) and if it did not work I would return it. She stated she "did not hear anything." Following, the product did not work for the intended purpose so I returned inside to return it. The employee seemed frustrated and stated "I can not return this because I can not sell it." I stood there confused because of her reaction as we had a whole conversation prior to my purchase and I specifically asked her for guidance. In frustration, she told me she could only offer me merchandise credit, which was fine. However, as a customer I was extremely displeased because of her service. I will no longer be visiting this location. Going forward I am willing to drive the distance for better customer service. read more

My car was shuttering while idle and then the service engine light came on. The staff helped me narrow the issue down to a few options and loaned out tools to install a new oxygen sensor. He didn't even charge for the rental fee for the tools because I fixed it in the parking lot. While we were under the hood, we discovered a broken vacuum line and he set me up with a new one. It certainly made my day. I saved money and time and now my car doesn't shake! Great job! read more