I went to purchase interior plastic detailer and asked a representative for assistance as I did not…read moreknow which was best for my vehicle. She explained that she did not know anything about the products but suggested I use a product that was for exterior vehicle scratches. I ended up going with one of her suggestions and explained that I would immediately use the product (considering was parked outside) and if it did not work I would return it. She stated she "did not hear anything." Following, the product did not work for the intended purpose so I returned inside to return it. The employee seemed frustrated and stated "I can not return this because I can not sell it." I stood there confused because of her reaction as we had a whole conversation prior to my purchase and I specifically asked her for guidance. In frustration, she told me she could only offer me merchandise credit, which was fine. However, as a customer I was extremely displeased because of her service. I will no longer be visiting this location. Going forward I am willing to drive the distance for better customer service.

My car was shuttering while idle and then the service engine light came on. The staff helped me…read morenarrow the issue down to a few options and loaned out tools to install a new oxygen sensor. He didn't even charge for the rental fee for the tools because I fixed it in the parking lot. While we were under the hood, we discovered a broken vacuum line and he set me up with a new one. It certainly made my day. I saved money and time and now my car doesn't shake! Great job!

You don't get what you paid for.Told them my airbags were leaking. Tony said they could get a…read morekit would be about a thousand dollars.. picked up the car after hours. Had already paid over the phone. After driving the car started to ride like a two horse wagon. Called them back and they said I ask for shocks which was a lie. They would not make it good so I paid a 1000 dollars for two shocks. Took it to Lilly automotive and got repair done correctly. Don't ever deal with John at c&g.he will take your money and swear these are the parts you requested.. find a honest mechanic. I suggest you don't use this company as they will take your money and leave your car in the same shape you brought it in. Don't pay up front until you drive and test the car. Doubt they will let you test drive before taking your money. John talked to me like I was a child. Don't use this service unless you like giving your money away

2nd time coming back in need of a water pump replacement. This crew has gained my trust. I…read moremistakenly had the dealership install an aftermarket water pump and it failed in 2 years. I requested only OEM water pump and with no hassle they took care of it. Understandably, it took a couple days to get the part but I was happy to wait. Price was very fair and I'm delighted to have found some great mechanics. Thank you.