Mike in Service dept. was efficient, friendly, and knowledgeable…read more He communicated with me progress of the repair, and I felt informed. His welcoming and friendly attitude was great!!! I'd recommend to everybody.

As a 20 plus year driver of Chrysler vehicles. I have never felt like an unvalued customer as I…read morehave at this dealership. I purchased a MOPAR service contract for oil changes at another dealership. I was told that they don't honor those contracts and was charged a ridiculous fee for an oil change. Called on Friday to ask about a coupon I received for tires (since I needed new tires). I was told that they don't honor any coupons even if they came from Dodge. As a military spouse stationed all over the country, this is the first time I've ever been told they don't accept a Mopar service contract or coupons sent in the mail. Save yourself some time and money, just drive 15 miles to the south to Sparta.

From the first call to repair technician ... they were able to get to us and get our Hot water…read moreheater up and heating ... The girl answeing the phone was very pleasant and helpful so appreciate that ... The technician that came out was very knowledgeable and knew his stuff when it came to our hot water heater issue ...would highly recommend this company

I was able to book a repair visit with another repair being close to save travel time within a week…read moreand Greg arrived right on time. He got into the space where I don't fit and found my issue. Fixed in less than 10 minutes. I'm repairing the cut belly cover myself..... I was charged a fair amount for being so close to their last call and it being a very short visit using zero supplies. Greg seems very knowledgeable and friendly and Mel the owner even called to make sure all is well. I always use small businesses when I can and this one I'd recommend in a second. Honest, reliable and knowledgeable and trustworthy. Thank you.

They ran a diagnostic on my Toyota RAV4 and could not make heads or tails of it. Aired up my spare…read moretire and told me to take to dealer. They had it 48 hours and never called me to tell me it was ready. When I picked it up I had to walk to the back lot to retrieve it. They didn't even have the courtesy to bring it up for me knowing I was on my way. I'll be going someplace else.

My husband believes in supporting local businesses. He goes to this place and exactly tells them…read morewhat has to be checked- they decide to do something else and charge him $1300 for it!! Problem is not fixed, so now we have to go to another place, because local brother's business decided to rip another family off! And there's nothing we can do about it!!!

Skip the first paragraph if you want to get straight to the nitty gritty…read more The crew at Cookeville rv and marine are wonderful. We are traveling across country on a move from Maryland to California. We were having issues with our electrical in or trailer, but weren't worried about fixing it until we got to our destination. However, shortly after our journey started we were having issues with our trailer connection and our brakes weren't working. I frantically called several different service providers on our route to try and get assistance. Most of them couldn't get us in for a few weeks or didn't answer or called back too late. Andy, the service manager, was willing to squeeze us in right away knowing the severity of our situation and time constraints. The crew and staff were very helpful and friendly. With in an hour and a half they were able to fix our brakes and track down a short that was causing all of our electrical issues, the two were unrelated. We we're quickly on our way at a very reasonable price with excellent service. While we were waiting we ran into the owner of Old Mill Camp and General Store, we decided to stay for the night and we were so glad we did. We couldn't have had a better experience. Our trip started dreadfully, but turned sunny side up Thanks to the staff here. I highly recommend them.

Horrible company!! Disgusting lying salesman!! My daughter purchase a 26 ft 5th wheel. She is a…read moredisabled veteran and when we get it home,after a couple days we notice the floor was rotted out. She was in tears after realizing what this camper was!! It was completely destroyed and they knew it!!! We didn't know what we were looking at!! The thing just fell apart after paying 10,000 dollars for it!!! Horrible people very dishonest and ultra corrupt!!

Shout out to Elite Automotive..top notch establishment! Special Thanks to KEVIN for always going…read moreout of your way and taking care of us when we come in with our car needs. Kevin is amazing he calls you back if you have a question, he's informative, courteous and honest! You Rock Bro! Can't forget Dana the offie Gal she's so sweet. Makes a difference when calling in somewhere. Thank you, Ma'am! We wouldn't take our car anywhere else! If you have a European car and haven't been to Elite Automotive Y'all gotta change over! Appreciate Y'all Troy & Dez Hendricks

Have took my Bmw here countless times me and my buddy fix ours perfectly fine. Didn't even charge…read moreus that much. Just fix mine again I love elite automotive they're the best

If you live in east Nashville, and you need your car repaired right, there is no better place to…read morego! Will they be the cheapest? Probably not. Will they be the fastest? Again, probably not. But...if you want your car fixed right the first time, with quality parts and a guarantee behind it, there is no better place to go. The owner, Mike, and his service manager Trevor, will make sure your automotive repair experience is everything it's supposed to be. Hats off to an old school repair shop that gets things right

We needed our transfer case replaced due to damage from a road we drove on. They took all the…read moreinformation and we waited for the new transfer case to arrive. They told the truck right in and we had it back the next day. Truck drives like a new truck. They went over everything and kept us up to date on anything they found that needed to be replaced. Thanks to Tony with his expertise and his crew, he has a five star rating. Thank you Frank Torma

BEWARE!!!! BAD BUSINESS!!!! SCREENSHOTS AS PROOF!!!!…read more I recently purchased a truck from this dealership. I worked with Mat Lyons. DO NOT USE THIS DEALER OR THIS SALESMAN. First, I purchased from out of state. I have in writing that the vehicle needed to tagged and titled in my state. He assured me he handled this. It has still not been handled and I've received no paperwork regarding my tag and title. Second, a test drive was never offered when the truck was driven off the lot, and he was informed of a serious wobble noticed on the way home. He lied and told me it just needed to be driven, then stopped responding. All six tires were bad on a vehicle he told me had NEW tires. I know because I just paid to immediately replace them. Third, he promised the truck delivered with a full tank of gas. When I brought to his attention the truck did not have a full tank of gas, he offered to Venmo me $50, but never sent the money. Fourth, He lied to me about the truck being DEF deleted by Ford. It's only half deleted and will cost over $1000 to finish so as not to destroy the engine. I truly thought I could trust this dealership. I was dead wrong. Don't get taken like I have. See Google review for proof. Edited to update I spoke with Shane, the sales manager, who informed me they will take care of my plate "because we have no choice," but they will not honor the rest. Complaint forwarded to the AG office of TN Consumer Protection Division.

So we had our daughters Ford Edge there for 8 weeks waiting for a new engine. They never ordered…read moreit, said it could have been an exhaust system which would have been cheaper. Waited another week to check that, they never did. Husband and daughter went there, never checked anything and was told they should take it to a muffler shop to look at it. THEY ARE A COMPLETE JOKE, unprofessional and worthless so called repair shop.