We're new to the area and tried another garage closer to our home first, but that business'…read morecustomer service was abysmal. Dodson Service is farther away from our home but it's well worth the longer drive. James has worked on our cars twice and he's been great to deal with, honest, and all the work was done in a timely manner. I wouldn't hesitate to recommend Dodson Service Center to anyone.

Having moved to Sparta last fall I found myself in trouble when the fan clutch on my 2002 Dodge Ram…read more1500 started sounding lick it was gargling marbles. I called a friend who knew most of the auto repair guys in the area and he said, "Go see James Dodson". Fortunately I was right down the street from his shop on Churchill Drive. I pulled in, introduced myself and he had me repaired and on the road again in less than an hour! Well, shock my piehole! The pricing was fair, the work is professional, quick and efficient. The crew there know what they are doing and don't muck about getting it done. The next time I need work done, I'm headed back to Dodson's!

We have used Nabors for many years. Larry has always been great to us and came to us any time we…read morecalled, no matter the time of day - even during church hours. When Cookeville City PD refused to get me into my locked truck, Larry stopped by and saw me fighting with it, and got it open for me out if the kindness of his heart, and refused to let me pay him for it because he was just driving through. This is a standup company with downhome values that you just don't find around here anymore.

Ray responed immediately, was there within 30 minutes. Towed my vehicle & trailer without…read morehesitation...outstanding service. I have employed Nabors to perform the repairs to the same vehicle. Came back with a solid scope & cost to repair. Highly Recommend

they consistently provide quality repair and maintenance for all my Toyota vehicles. I have been…read morecoming here for a long time. their body shop is also too notch.

My 86-year old mother and I found ourselves stranded with car trouble. We were driving my 2025…read moreJeep Wagoneer, with only 2244 miles, when we had engine trouble at a nearby Rest Area. We were towed to Cumberland Auto Center, and they saved us. Being 2 days before Christmas, the part needed was not going to arrive overnight. Kris and the team got the part ordered, put us in a loaner vehicle, moved all our luggage and coolers from the Wagoneer to the loaner, and got us back on the road in a few hours. When we came back through the Saturday after, my Wagoneer was fixed and within 15 minutes, we were back on the road again. I can't say enough about the service as well as care they gave us.

Quinn and the other mechanics at this garage were fabulous. Very knowledgable as well as patient…read more We most likely would have been stranded or had to rely on a local tow to get our RV repaired. Thanks to all of you for your diligence in our repair as well as your 'hospitality.'

Had just bought this RV and was on my first short excursion. The vehicle was running fine and then…read morestarted loosing momentum so I pulled to the side of the road. 300 dollars later I was towed to Don's RV in Cookeville. They had my RV a week, at first he said it had a bad fuel pump which was in the gas tank, and finally he told me the vehicle was actually "out of gas" and that the fuel indicator gauge was not indicating properly. He billed me twenty (20) dollars for gas he added, and on top of that, he billed me over 800 dollars for diagnostics----- after a week of having my vehicle he had not affected any repairs. The fuel pump wasn't broken and was working fine. The fuel gauge on the dash was the true culprit and he neither repaired or replaced it. Nor did he even try to source the part. I only paid him to ensure I got the keys to my rig. I would in no way recommend this business for any service to anyone. If I could, I would rate this business less than a quarter of a Star.

I needed premium tires for my vehicle, front and rear different sizes. I called Maggart's and they…read moreordered them and gave me an appointment. I arrived at my designated time and they took my car in immediately. They kept me informed as they changed my tires and explain to me the sensor training schedule in the new tires. Plus their price was $700 less expensive than the dealership. I was in and out in 75 minutes. And the thing that really impressed me was the kindness and patience of the staff with customers. At one time James had 3 people in line waiting for him and 2 people waiting on the phone and he was pleasantly kind and patient with every customer. Excellent product, fantastic customer service and very fair price.

This is the only place to buy tires in Cookeville. The Best pricing and customer service. A true…read morecookevillian experience from a great cookeville family business.

I just moved here from California and my car started to overheat. I had to quit my job after only 2…read moreweeks because I couldn't make it to Sparta without having to pull over every 5-10 mins. Needless to say I had no money to pay for a diagnosis let alone a costly repair. Paul was there and charged no diagnostic fee. Was quick to find the hose leak, simply cut the line and reattached the hose with a new clamp and problem was fixed! No labor fee and I was only charged the cost of the clamp, $2.00! Friendly, Honest and great people!!! Thank you Cookeville Radiator Shop!

******** (More stars!)…read more This place truly stands out for service above and beyond. I own a really rare vehicle and had a leaking heater core that cannot easily be replaced. After searching the web for weeks I finally spoke to a custom shop that said they could build a replacement from scratch but couldn't quote a price at the time. He recommended I call Cookeville Radiator. I called yesterday morning and spoke to Howard, the owner. I described my problem and he said "No problem", that he could fix it or build a replacement. I considered shipping it but it's only a 2-1/2 hour drive and I wanted to meet Howard so we jumped in the car and made the trip. The shop is what you would have seen 50 years ago so I knew I was at the right place. When we went in the office, Howard was at his desk finishing his lunch. He greeted us like family and after a friendly chat asked to see the core. He took a look and asked if we could hang around for a bit and they'd get it fixed right then! Amazing! We went out into the shop and while one of his guys worked on our part he gave us a tour of the shop and passed the time with us while the repair was done. 45 minutes later we left with the repaired heater core in hand and a smile on our faces knowing that a place like this still exists. If you have a radiator or heater core that needs work, this is THE PLACE to go!

Car was was quick and easy. Took all the salt from the recent storm off my car. My car looked…read moreamazing.

Carwash is not good. Overpriced for the quality you get…read more Also, incident occurred, and they tried to brush it off "oh that happens sometimes". A car hitting mine through the wash should not be brushed off and should not be an often occurrence. Incident reported and form filled out and was assured check would arrive in couple weeks. However, no one contacted me, called customer service everyday x2 for 2-3 weeks and never got a call back, stopped by and "form was lost" - what a coincidence. Another form filled out and have checked in to see what is going to be done - no one will return my call or help. It has been 2 months since the incident and still have no answer or check. DO NOT WASTE TIME AT THIS CARWASH. OVERPRICED. POORLY MANAGED. INCIDENTS OCCUR AND NO ONE CARES.

So refreshing to find an honest Mechanic my Cadillac converter was clogged up. He sent it to the…read moremuffler shop and only charged me $150. He's honest till diagnosed it for free and he feels like fixing it for you. It will be cheaper than anywhere else.