I brought my 2011 Honda Element to South Willow Auto Clinic to have them install new headlight…read moreassemblies that had oxidized horribly. I brought them the OEM parts to use, but the bracket on one assembly was broken. I tried reaching out to the online parts dealer to get a replacement sent overnight, but they couldn't get it to me that quick. Since the car's bumper had been removed for the install, I didn't want to have the bumper re-installed a second time. I called the local Honda dealership to get the OEM part, but they couldn't promise it to me for 3 to 4 days. Stacy @ South Willow Auto Clinic called the dealership on my behalf, and got them to get it the very next day. While the dealer's price was more than I paid online, being able to get the part so quickly avoided me having to have the bumper removed/replaced a second time. Stacy also charged me the same amount for the dealer's part. He was truly a life-saver. I am so pleased with the remarkable customer service and help provided by Stacy. I will definitely bring my vehicles to South Willow Auto Clinic in the future. I highly recommend them.

STAY AWAY. I recently took my vehicle in to have an oil filter housing installed. I came in with…read morethe part. I was given the estimate of $625 when I dropped the vehicle off, so imagine my shock when they told me the bill was $840. That is 40% more than the estimate. On top of this they charged a service charge of 4% for using my debit card which is above the average merchant cost of 2-3%. I was never notified of this increase prior to them doing the work. Very deceitful business practice. Would not recommend and I will never take a vehicle to them again.