they consistently provide quality repair and maintenance for all my Toyota vehicles. I have been…read morecoming here for a long time. their body shop is also too notch.

My 86-year old mother and I found ourselves stranded with car trouble. We were driving my 2025…read moreJeep Wagoneer, with only 2244 miles, when we had engine trouble at a nearby Rest Area. We were towed to Cumberland Auto Center, and they saved us. Being 2 days before Christmas, the part needed was not going to arrive overnight. Kris and the team got the part ordered, put us in a loaner vehicle, moved all our luggage and coolers from the Wagoneer to the loaner, and got us back on the road in a few hours. When we came back through the Saturday after, my Wagoneer was fixed and within 15 minutes, we were back on the road again. I can't say enough about the service as well as care they gave us.

We're new to the area and tried another garage closer to our home first, but that business'…read morecustomer service was abysmal. Dodson Service is farther away from our home but it's well worth the longer drive. James has worked on our cars twice and he's been great to deal with, honest, and all the work was done in a timely manner. I wouldn't hesitate to recommend Dodson Service Center to anyone.

Having moved to Sparta last fall I found myself in trouble when the fan clutch on my 2002 Dodge Ram…read more1500 started sounding lick it was gargling marbles. I called a friend who knew most of the auto repair guys in the area and he said, "Go see James Dodson". Fortunately I was right down the street from his shop on Churchill Drive. I pulled in, introduced myself and he had me repaired and on the road again in less than an hour! Well, shock my piehole! The pricing was fair, the work is professional, quick and efficient. The crew there know what they are doing and don't muck about getting it done. The next time I need work done, I'm headed back to Dodson's!

We have used Nabors for many years. Larry has always been great to us and came to us any time we…read morecalled, no matter the time of day - even during church hours. When Cookeville City PD refused to get me into my locked truck, Larry stopped by and saw me fighting with it, and got it open for me out if the kindness of his heart, and refused to let me pay him for it because he was just driving through. This is a standup company with downhome values that you just don't find around here anymore.

Ray responed immediately, was there within 30 minutes. Towed my vehicle & trailer without…read morehesitation...outstanding service. I have employed Nabors to perform the repairs to the same vehicle. Came back with a solid scope & cost to repair. Highly Recommend

These guys were great! I broke down on I-40 on Saturday night. Bright and early Monday morning I…read morecontacted Larry's Auto Repair. They had a tow truck out within an hour, and they had my truck repaired by 2:00 pm. They even provided updates and an estimate while I waited at a motel. When they were finished, they even sent a very pleasant mechanic out to pick me up. The repair was very reasonable, and I then put 1200 miles on the truck over the next two days without incident. I highly recommend their service.

I'm giving a one star review for this business because a zero star review is not an option. The…read moreowner seems nice enough but they have one mechanic who seems to handle a lot of their business and he is the absolute worst. The last time I went there for something last year, I gave him a list of 3 things to check for me, one of which was my car making a grinding noise. He tried to tell me I never mentioned it. The owner went for a ride with me, heard the noise, and had a mechanic take care of it. Today, I had a brake light problem that I've never encountered before, so I reluctantly called them and got this mechanic on the phone. He did correctly diagnose the problem, but as I was talking to him, unsure if I was looking at a grommet that he was telling me about, he said I wasn't letting him talk and hung up on me! It is the absolute worst customer service of any business I have ever dealt with in my entire life. There is another garage 20 minutes away who told me to bring my car in and they'd take care of it. The fix took 2 minutes and he didn't charge me at all. It may be farther away but I will NEVER go to Gil Automotive again. Their customer service is abysmal.

Been going there for a while service always good I would recommend them I have bought few cars theirread more

At first, the owner tried to encourage me to go much further to my home instead of taking me to a…read morelocal mechanic in Gordonsville or Carthage because he said he didn't trust or recommend any of the local mechanics, which may or may not be good advice. I don't know. (He said that he would have charged me $300 to take me to my home.) After checking on Waze that it was 14 miles to my church, the owner told me that he was gonna charge me $150 so I decided to be dropped off there instead. He did come relatively quickly and was quick to get us off the side of Interstate 40. He touted his company and bad mouthed 2 of his competition, Dale's in particular, saying that they wouldn't have come out at 9 pm on a Friday night. When he dropped me off at my location, he told that we had went over 6 miles but that he wasn't gonna charge me for the extra miles. He proceeded to charge me $176.80. But after checking my Waze app this morning, the total miles was exactly 14.8 miles (see pic below). He lied to me about both the extra cost and the extra miles. Be careful to use your mileage app when using any towing company. I should have used mine before I let him charge me the extra money. Actually, I should have called Dale's Towing. I wouldn't take the owner of B&D Towing at his word. If he lied to me to get an extra $26.80, I would imagine that he'll do the same to you.

Immediately responded and arrived as expected. treated our bike with much respect and care. highly…read morerecommend this company for all your roadside issues! pricing is very competitive with the other companies but have better response time

Stopped in for an oil change and had a great experience. The owner was upfront, easy to talk to,…read moreand actually took the time to explain details about my engine that most places wouldn't bother with. He also gave me solid recommendations on what my car will need down the line, without trying to upsell me on anything right away. Quick service, fair pricing, and good people. I'll definitely be coming back here for future work. God bless and thank you Hales Repair Group!

Derrick is a great business owner and will always try and help you with your vehicle. He is honest…read moreand will make sure you're happy. He will discuss all the options you have and will get your vehicle back in a timely manner. He works on all my vehicles.