OK I just wanna start off by saying that I am female and extremely automotive-Ly challenged!! I hate going into more male dominated stores because I understand that I am an absolute imbecile when it comes to certain things, and it feels very intimidating for me to walk into a building, knowing that I'm probably going to be judged very harshly, or looked at as a dumb, incompetent, female.(also just to add, I have my bachelors in biochemistry, so you can take that for what it's worth to judge my overall intelligence.) I had to leave Wisconsin because of an emergency situation where my safety was at risk, and because of that, waiting out the winter to make it back to California when it's more safe to drive in the summer was absolutely not an option.In my entire life I have never ever had to drive through snowy conditions. It is one thing to talk about being scared about driving in the snow, and it's something completely different to get stuck in a median, and have all of those fears amplified, and validated. [SHOUT OUT. To random guy 1&2 that helped me tow my car out of the median when I got stuck last night and was balling my eyes out thinking my babies and I are going g to freeze to death!!] needless to say, I was very, VERY much dreading walking into AutoZone today to ask about the chains that I need for my tires so that I don't get stuck again. But When I walked in, I was
Very pleasantly surprised to be greeted by the sweetest gentleman who was so friendly, never made me feel intimidated, or stupid at all!! ( even though my questions probably sound reasonably dumb to someone who has lived In winter weather) I know it's a liability issue, so corporate America doesn't let employees work on/help customers with their vehicles (even to show someone how to properly put chains on) {which also says to me and should to everyone else that corporations only care about the money you give them, and they could not care any less about your safety/well-being, but I digress}which really sucks for someone who has 0 experience with everything. So you can imagine my absolute horror, and frustration thinking that I'm just going to end up destroying my car on accident. I was so anxious, and scared about it, that the people in the next state over, could probably hear my heartbeat!! Regardless of any store policies, Im so grateful, and really really appreciate that nick still walked out to my car in the freezing cold to make sure I had a basic understanding of how they should be put on, and what they'll look like if and when I put them on correctly! He prioritized my safety , and was able to make me feel comfortable and confident about putting them on myself without even having to touch my vehicle! Nick deserves a raise, and is an exemplary employee,he should set the standard, and is a shining example of how your employees provide customer service!! GIVE THIS GUY A RAISE AUTO ZONE!!!! So THANK YOU AGAIN NICK!! You were awesome!! I'm so happy to get to leave Wyoming with such an amazing impression of the people here! Like seriously everyone I've met in Wyoming has been so kind, friendly, and so selflessly helpful!! Thank you Nick, and thank you to the people of Wyoming! You guys have been soawesome!l I'm leaving Wyoming with a full heart, a smile, so much appreciation, a motivation to pay forward all the kindness I've received here, and genuinely good memories, instead of a burning fear and hatred for my circumstances, the state, and any weather conditions under a solid 70 degrees!!! I am a true Californian after all!
Keep your fingers crossed for me that I actually bake it back safely lol
-Zoey VonMay read more