I had the BEST experience buying my new Telluride! My salesman, Daniel Irving, was super patient as…read moreI had a lot of wants and was kind of nervous to make the commitment to a new car. They ordered me the car of my dreams and I'm so in love with it! They have a wonderful cafe to hang out in or grab a bite while you're doing paperwork they even have an onsite gym you can use while you get any work done on your car. I also get free state inspections for the lifetime I own the car. Would highly recommend giving Daniel a call! Tell him Hi for me ‍

Worst service department ever. I've dealt with three different service advisors between the…read moreregular service department and the quick express. I don't know where they get these people but truly the worst customer service ever. Rude, could care less. I'll never come back here now that my service plan is up.

Amazing..... Colby was easy to talk to and the drop off service is ideal... I will be back next…read moreyear.. thank you

All aspects of my experience were positive. Meaningful/timely communication (throughout the entire…read moreprocess), fair pricing, performed high quality work and delivered the final product on time. I'll be back for more. Thank you!

I needed 2 exterior mirrors for a 2009 Camry. When I got there I spoke with Jesse. He was very…read morehelpful and courteous and showed me where to find what I needed. They had 3 vehicles similar to mine. I highly recommend them. Most junkyard employees are as***les. These guys are super nice.

in a struggle to find a car, and did a credit app and got in touch with Tucker Moore from Nucar!…read morewas incredible, got done on a nice fiat 500 lounge turbo with 59k miles and a nice warrant even gap insurance! thank you tucker! and I'd like to thank Jeremy kercheval as well for going to bat for me getting me done! I know the score isn't perfect but it well get better thanks to Jeremy and Tucker! I will definitely recommend them and spread the word, as I am going to buy all my cars from nucar! :) thank you guys!

For perspective, one should know that I bought a KIA from NUCAR about two years ago and it took me…read moreabout three months to get a veteran discount that KIA offers. NUCAR ultimately acknowledged that the problem was internal and they blamed it on personnel issues. Now, here we go again. I bought another KIA from them in early February. I again asked for the veteran's discount and provided them with my DD214. They claimed that they would not apply the "discount" to the deal as KIA is poor about reimbursement. This is in spite of KIA saying that it SHOULD be applied to the deal. They stated that they would apply for the discount and then I would have the money sent to me. After about 6 weeks, I tried to contact NUCAR by the "contact us" tool on their site to ask about the status of the refund. All I got was a barrage of responses from an AI bot asking me if I was still interested in buying the car. This past weekend, I stopped by NUCAR to speak to them in person. This is where the madness really started. The Finance Manager tells me to call the CFO or another named person on Monday and gives me two numbers. The CFO doesn't call me back and the other person said that they would look into it and call me back. They didn't. When I called back later (twice), all I got was one ring and the line went dead (I suspect screening). A few minutes later, the person called my wife and told her that the matter was not her issue and said that she did not know why her name was given. Later, I spoke with the original sales person and everything that he had to say was double-talk. He had no good answers. However, he did tell me that someone would call me back by mid-morning on Tuesday. That did not happen. In the afternoon, I tried to call the salesperson back. The sales manager picked up the line. The SM also had no good answers, but said that KIA rejected the request for the Veteran's discount that they submitted on my behalf. When asked about the details of this "rejection", he could not offer any. I then said that I would contact KIA myself about this. He then said that "they will probably just blame us". He said that it was likely rejected because NUCAR did not make it part of the deal as a discount. After not getting satisfactory answers from the Sales Manager, I asked him if I could escalate the matter to the dealership's general manager or ownership team. He refused. Yes, he refused. He said that I would have to deal with him. Toward the end of the call, he ended up telling me "we will probably end up cutting you a check anyway". He clearly missed that I was way more frustrated about the runaround and BS; not as much about the money. I contacted KIA customer service. They were just as bad. They bounced me over to their finance office. The FO disputed that they rejected the discount request, but said that Customer Service would need to help me beyond that. They passed me back over to their same person in CS. She then went 3-way call with NUCAR just to say to the NUCAR SM "Would you acknowledge for me that this is a matter that must be worked out with the dealership". To (I believe) the amusement of the SM, he agreed. Full circle of run-around. Eventually, I was able to get a KIA manager to agree to send an email to a "regional" SM. Flawed management, incompetence, poor internal communication mechanisms, deceptive practices? I don't know, but I would sure like an honest answer about what happened here. I hate runarounds and excuses

Since moving to NH a year ago I've had to go to different dealers. St. John Subaru in VT, when I…read morelived in Twin Mountain NH and now Belknap Subaru (which is an hour and 15 minute drive away from my current location of East Wakefield NH. Though there is Profile Subaru dealer about 40 minutes away, I have heard stories and their service department hasn't been very responsive via phone or email. For these reasons I have CHOSEN Belknap Subaru. They are friendly and answer any questions that you may have, from how long it will take, to how much it will cost. I have my 30K mile checkup/oil change, tire rotation, multi point inspection and all that goes with it. I also had my state inspection completed. They were fast and thorough and I was out in just under an hour. Highly recommend this dealership

I was interested in purchasing a Rav 4 (Vin# 2T3ZFREV5GW263024), and I had (and still have) several…read morequestions and concerns that I was looking to Belknap Subaru for answers. I was simply looking for information to make an informed decision on purchasing this vehicle. After two hours of having an unproductive and negative experience with two of their salesmen, I've decided that I'm no longer interested in purchasing this vehicle. They provided run around answers to my questions, and try to snow ball me on a carfax report (title history report, green box with white check marks). We communicated via their business chatline and via text exchange. They didn't answer my questions. Rather they provided run around information and asked me to justify their information. Hmm, They are the professionals, not me. They claim to have a clean title but never offer to send me a copy. Like the question on the maintenance performed on the vehicle while in Alaska (own house in Alaska, no shop, had his own oil, second owner of a three owner vehicle) I never asked why the vehicle was in Alaska. I asked why no maintenance history for ~ 30k miles, 50k to 82k, (not even an oil change). They had one questionable excuse after another and never answered any of my questions. Their lack of willingness to share information, this just raised a red flag, and convinced me that this dealership isn't being forthcoming. I have screenshots. You can decide for yourself. These salesmen were many things but helpful wasn't one of them. My opinion, they weren't professional and didn't hold up the business's standards, commitment to their customers, and the community outlined on your website. Once, I get clarification from Carfax and my independent findings on the mileage discrepancies, I will have answers to many of my questions. No thanks to the dealership's staff.

These guys down here are amazin! they went above and beyond to help me! they have exceptional…read morecustomer service and knowledge!