Autotrader 4.5/5…read more1,961 reviews CARFAX 4.4/5 405 reviews Google review summary 5 4 3 2 1 4.3 (1,954) Reviews All finance111 truck105 inspection47 lease31 +6 Sort by Most relevant Newest Highest Lowest Susan Van Abs Local Guide·59 reviews·6 photos I bought a 2024 Jeep Wrangler 4xe in August of 2024. The car was delivered with no running boards, no oil change(car had over 3k miles on it) and none of the coatings I purchased. I am widowed and have no family or friends who can follow me ... More 1 Nucar Automall of Tilton (Owner) a day ago We understand you've had concerns with your Wrangler since your purchase about a year ago, and we worked with you at that time to get those issues corrected. To our understanding, everything had been addressed and resolved then. It's disappointing to hear that these concerns are being raised again now, especially as this comes in response to an automated anniversary email. We've made every effort to assist you in the past, but it feels like we're unable to meet your expectations no matter what we do. Our team remains willing to discuss any current, specific concerns so we can determine if there is anything further we can reasonably address. Sara Huntley Local Guide·10 reviews·14 photos 3 months ago Giving 2 stars only for the sales experience with Jon since I didn't have any trouble purchasing a car. It was everything after the purchase that made the experience so frustrating. The complimentary car detail had to be redone 4 times for ... More 3 Nucar Automall of Tilton (Owner) 3 months ago Sara, you expressed dissatisfaction with the initial cleaning and undercoating of your vehicle, and we welcomed you back on more than one occasion to reclean the vehicle and reapply the undercoating. Our team did their best to resolve the issues you brought to our attention. While we understand the situation may not have met your expectations, we stand by the efforts made to correct the concerns. Thank you. Susan Piecuch 4 reviews·1 photo 6 days ago New I recently won a "free auto detailing" that Nucar donated. Made an appointment and left my car that was full of dog hair. They did an excellent job! My mustang is 10 years old but looks brand new! The service advisor even scored a free ... More Photo 1 in review by Susan Piecuch Nucar Automall of Tilton (Owner) 5 days ago Thank you so much for the kind words! We're glad you took advantage of the detailing giveaway and even happier to hear your Mustang looks brand new. Huge thanks to Geremy for going the extra mile--lunch included! We truly appreciate the recommendation and hope to see you again soon! Josh Dingman 1 review·1 photo a month ago Just purchased a 2020 Silverdao and being my first time working with Nucar I wasn't sure what to expect. I was paired with a new salesperson Liam and had no issues what so ever. He answered all of my questions and any that he didn't know ... More Nucar Automall of Tilton (Owner) a month ago Thank you so much for the kind words and for giving Nucar Tilton a chance! We're thrilled to hear that Liam, Eric, Mark, and the team made your first experience with us a smooth and respectful one. Enjoy your 2020 Silverado, and we look forward to helping you again when you're ready for your next vehicle! Susan Van Abs Local Guide·59 reviews·6 photos Edited 2 hours ago New I bought a 2024 Jeep Wrangler 4xe in August of 2024. The car was delivered with no running boards, no oil change(car had over 3k miles on it) and none of the coatings I purchased. I am widowed and have no family or friends who can follow me to Tilton to get these services completed. I have asked about doing it in Lebanon and there has not been a peep on that suggestion. I just want the services I paid for and a resolution on how it can done. In contrast, the salesperson at Planet Honda offered to pick my Honda up for service. A much better sales experience. They listened. They completed the running boards. I am grateful for that. But there has been no resolution on the others. Their service is closed on Saturday, another negative. The car was not detailed well on delivery. There were coffee stains in the cup holders and seats. Be aware that this dealership does not care about customers at all. It is sell, sell, sell. Following up and keeping customers is not part of their repertoire. It's all about the one off sale. If these things get resolved, I will put up a positive review. But at this point, there is probably not going to be a resolution. They don't care nor listen to their customers. Update: YOU HAVE MADE NO EFFORT TO HELP ME GET THE UNDERCOATING DONE NOR GET THE PAINT PROTECTION DONE. EITHER REFUND THOSE THINGS TO ME OR GET ME A RENTAL CAR. I AM WIDOWED AND HAVE NO ONE TO GET ME THERE FOR A DROP OFF. YOU TAKE ADVANTAGE OF WOMEN AND ALSO CASH BUYERS. THE Honda place next store is eons better.

I had the BEST experience buying my new Telluride! My salesman, Daniel Irving, was super patient as…read moreI had a lot of wants and was kind of nervous to make the commitment to a new car. They ordered me the car of my dreams and I'm so in love with it! They have a wonderful cafe to hang out in or grab a bite while you're doing paperwork they even have an onsite gym you can use while you get any work done on your car. I also get free state inspections for the lifetime I own the car. Would highly recommend giving Daniel a call! Tell him Hi for me ‍

Worst service department ever. I've dealt with three different service advisors between the…read moreregular service department and the quick express. I don't know where they get these people but truly the worst customer service ever. Rude, could care less. I'll never come back here now that my service plan is up.

in a struggle to find a car, and did a credit app and got in touch with Tucker Moore from Nucar!…read morewas incredible, got done on a nice fiat 500 lounge turbo with 59k miles and a nice warrant even gap insurance! thank you tucker! and I'd like to thank Jeremy kercheval as well for going to bat for me getting me done! I know the score isn't perfect but it well get better thanks to Jeremy and Tucker! I will definitely recommend them and spread the word, as I am going to buy all my cars from nucar! :) thank you guys!

For perspective, one should know that I bought a KIA from NUCAR about two years ago and it took me…read moreabout three months to get a veteran discount that KIA offers. NUCAR ultimately acknowledged that the problem was internal and they blamed it on personnel issues. Now, here we go again. I bought another KIA from them in early February. I again asked for the veteran's discount and provided them with my DD214. They claimed that they would not apply the "discount" to the deal as KIA is poor about reimbursement. This is in spite of KIA saying that it SHOULD be applied to the deal. They stated that they would apply for the discount and then I would have the money sent to me. After about 6 weeks, I tried to contact NUCAR by the "contact us" tool on their site to ask about the status of the refund. All I got was a barrage of responses from an AI bot asking me if I was still interested in buying the car. This past weekend, I stopped by NUCAR to speak to them in person. This is where the madness really started. The Finance Manager tells me to call the CFO or another named person on Monday and gives me two numbers. The CFO doesn't call me back and the other person said that they would look into it and call me back. They didn't. When I called back later (twice), all I got was one ring and the line went dead (I suspect screening). A few minutes later, the person called my wife and told her that the matter was not her issue and said that she did not know why her name was given. Later, I spoke with the original sales person and everything that he had to say was double-talk. He had no good answers. However, he did tell me that someone would call me back by mid-morning on Tuesday. That did not happen. In the afternoon, I tried to call the salesperson back. The sales manager picked up the line. The SM also had no good answers, but said that KIA rejected the request for the Veteran's discount that they submitted on my behalf. When asked about the details of this "rejection", he could not offer any. I then said that I would contact KIA myself about this. He then said that "they will probably just blame us". He said that it was likely rejected because NUCAR did not make it part of the deal as a discount. After not getting satisfactory answers from the Sales Manager, I asked him if I could escalate the matter to the dealership's general manager or ownership team. He refused. Yes, he refused. He said that I would have to deal with him. Toward the end of the call, he ended up telling me "we will probably end up cutting you a check anyway". He clearly missed that I was way more frustrated about the runaround and BS; not as much about the money. I contacted KIA customer service. They were just as bad. They bounced me over to their finance office. The FO disputed that they rejected the discount request, but said that Customer Service would need to help me beyond that. They passed me back over to their same person in CS. She then went 3-way call with NUCAR just to say to the NUCAR SM "Would you acknowledge for me that this is a matter that must be worked out with the dealership". To (I believe) the amusement of the SM, he agreed. Full circle of run-around. Eventually, I was able to get a KIA manager to agree to send an email to a "regional" SM. Flawed management, incompetence, poor internal communication mechanisms, deceptive practices? I don't know, but I would sure like an honest answer about what happened here. I hate runarounds and excuses

I believe they diagnosed my car correctly. I only made the appointment after verifying they had a…read morelift that could handle my Transit 350 High top. I had a check engine light that needed to be investigated ,and told them to throw in an oil change and tire rotation. After charging me $180 to read the codes and investigate, I found on the bill, I found an additional $75 "camper service fee." It is technically not a camper, although I do live in it. The service had zero to do with its status a live-in vehicle.

Very good staff and counter people but when getting quote on work it's wise to google a price range…read morefirst. You might find a $300 to 400 dollar job will cost you $700-800 there. clean waiting area but different business model from low overhead shop.

My family has been bringing our Volvo's here for well over a decade. they are honest, fair, and…read moreupfront with pricing and the work. I've never had a bad experience, and come back to NH to have my cars worked on ( I am in NY)

Awesome service and special thanks to Alan. I was on my way to the Celtics game and got a very very…read morebad flat. I destroyed the tire, fortunately not the rim. I was doomed until VIP Tire rescued me by finding a tire that fit my truck and getting the job done in a timely highly professional manner!! I can't understand the bad reviews. Add to my experience the fact that the price and the quality of the tire are excellent! Thank you VIP! Thank you Alan!! Go Celtics!!

Update: went to Irwin Chevrolet to have them figure out what was wrong considering they are a…read moredealership. Ok here is / was the list of issues: 1- break pads installed incorrectly on passenger side. 2- loose piston caused by the break pads and now rubbing on the pads. 3- missing hardware / lock screw. 4- damaged / bad calipers Total repair cost was north of $2000.00 the electronic calipers being the majority of the cost. My bill from Irwin that day was $283.00. I drove to VIP right after to discuss this with them. Jeremy Gooden was very nice and understanding and assured me I would be paid for this work. He apologized again and hoped to gain my business back. On 1/24/25 I received a call letting me know the check was being sent. Today 1/31/25 I received the check. Drumroll please......$283.00 no other amount no explanation nothing. I have again reached out to VIP Gary MacCausland VP of operations as he was the one that sent me the check to ask for a reason. I also reached out to the initial response I received from VIP forgot the persons name asking for the same information. So the saga continues. I truly hope this helps people when it comes to making decisions on who works on your car and how they stand behind their work. This whole experience has cost me well over $2500.00 so far. I'll update again more than likely will be a legal response.

Expedient, honest, reliable and kind. Can a review express any more goodness? Probably not…read more. When in NH, I have the pleasure of getting my auto served by Eric and his fantastic crew. Nothing compares to the peace of mind that I have in knowing that I'm doing business with a mechanic that is exceedingly knowledgeable as well as trustworthy. I encourage anyone seeking to have maintenance work, diagnostics, or repairs to share in the pleasure as well of peace of mind that goes hand in hand in doing business with this shop. FIVE STARS!! Thanks Eric and crew!

From the owner: General repairs on anything from a car to an Atv and No job too Big or Small…read more $60 an hour