When your SUV breaks down, in a rain storm, this is the place for it to happen…read more Alternator fails and I roll in lights out on truck. The young man behind the counter help me figure out what was wrong and get the right part. Even when I was outside (using non church language) the asst manager came out into the rain to help. Nice people, clean store. I will do business with them again.

I walk into the store and every employee stares at me and none of them greet me or ask what I need…read morehelp with. So I'm standing at the front counter awkwardly until someone walks up to me. The young man obviously couldn't be bothered but I was still nice. I ask if they could run the diagnostics of my vehicle, he doesn't say anything just grabs the machine and we proceed outside. He runs the diagnostics and I ask if he can print it out, he says no, I ask if he knows thee meaning of any of the codes, he says no. I took pictures and left. I only came here for a second opinion before I escalate the issues with the dealership. Huge waste of time and very off putting that there is no book of any sort to look at for these codes. Just save yourself the trouble and go to Auto Zone.

My boyfriend and I were on our way back home to Texas from Florida when my cars oil light came on…read more Luckily only 10 minutes outside of Lake Charles and frantic to get home, we saw that the Auto Center at Walmart was open. I pulled in and was helped by Chris and his team right away! Worried about what the damage would be Chris and his friendly team eased our worries. The 3 men in the bay were super efficient, knowledgeable, informative and honest in their work. Meanwhile inside, my boyfriend and I got the pleasure of meeting and talking to Chris. Chris was beyond kind and such a joy to talk to. Our time there waiting for my car to get an oil change flew by with being in the midst of great company. His team (& I wish I got all of their names) was super efficient and got us back on the road in no time. I have never had better service and I even enjoyed getting my oil changed. Kinda sad Lake Charles Walmart is so far away or I would always go there for my oil changing needs. 100000/100000 review. If Chris ever reads this, we really enjoyed your company.