Staff is not very friendly or knowledgeable. Tried to over charge 100 bucks on a transmission…read more. will not return till they get some staff that know wtf they are selling. Don't waste your time being overcharged and treated like you are an idiot.. Hope they go bankrupt.

Nothing but trash!Old parts all in the rows that they have never cleaned up!They will quote you a…read moreprice for a part,then try to charge more when you pay for what you've pulled!

My battery died and I ended up here. By far the nicest people I've ever encountered. There was a…read morelady with locs and an older gentleman that changed it out for me. They are polite, didn't take too long and had me back In the road in no time. I'm big on professionalism, kindness and people just being nice and polite. There are some amazing people at this location and it was a pleasant change.

I am writing this review about my Local Advanced Auto Parts in Ashland City Tennessee. The staff is…read moregreat there and goes above and beyond for the customer needs. It can be very frustrating to have a broken vehicle, but they somehow always help to make it less stressful just by a friendly smile, and professionalism that is second to none. However, the greatest reason I "only" buy and will continue to "only" buy my parts at this specific store is their involvement and support of the community. It is normal to see the girl scouts selling cookies in the parking lot/side walk or fundraising car washes for "ALL" the schools in the area for band, wrestling, football etc... and that is why I only spend my money at this Advanced because if they are gracious and committed enough too invest in the kids and community then by all means I am grateful and committed enough to support them. Not only other Auto parts stores could learn from their actions but other businesses could as well. If you are a higher end corporate representative and you are reading this review then I encourage you to reach out to "ALL" the workers at this store location as they are excellent representatives of this company and deserve some praise and the same friendly smile, kind words and support they give this community and their customers day in and day out!! Best regards, JW

These guys will sell you shoddy batteries and won't offer refunds. Sketchy shop. AAA had to come…read morereplace our battery on a road trip and told us the guys at this shop also sold us the wrong battery for our car and clearly didn't know what they were talking about. Manager Eddy could care less Go somewhere else where staff know what they're talking about and where they stand behind their products.

Been here twice now, once for a headlamp replacement and the second time for an anti-freeze gauge…read more While they were mobbed during the second visit (people coming in for anti-freeze and gauges), their service was still top notch. The service at this location is some of the best I have experienced at an auto parts store, and right up there with the other O'Reilly Auto Parts I have been to (Franklin and Nashville @ Whitebridge and Charlotte Pike).

This has to be the most screwed up store I've ever seen in my life I purchased brakes and calipers…read moreI was given the wrong calipers they wouldn't give me my money back made me go to a different store in Madison once I got there I was given two calipers and one of them ended up being defective now I'm having to drive back again you owe me a store credit or something I have never had customer service like this in my life no one in the store even knew their manager's name or acted like they didn't there was a little 20-year-old kid with curly hair working this Sunday when I was in there that was being very rude wouldn't give me his name and your assistant manager there a bigger black lady was very rude this is not how you do customer service obviously they need new jobs

People here are great. Just 1 warning, DO NOT PURCHASE THIER SILVER BATTERY!!! They had to replace…read moreit for me 3 times in 1 year. They were good about it but for a few bucks more, get a good one with a 3-6 yr warranty. Save yourself the hassle.. AAA had to come out 5 times to start my car!

The good news! They have every part in stock, usually, because this is the mother store…read more The bad news; they are massively understaffed and the employees don't give a GATTAM. So slow. So depressing. So bad. I'd be embarrassed to be the GM of this store.

The guys that work here are not working. The ladies on the hand were kicking butts. Taking care of…read morecustomers with a great attitude. This place is lucky because it's the only car part near by...

The Dells does not have a big box auto part store like Autozone or anything like that, so we assume…read morethat you have to go to portage or Baraboo for your needs. I am so glad that I remembered this place located next to the Goodyear tire store. The staff is semi-friendly but very helpful and knowledgeable. This is not the place where you tell them what you need and they pop it into a computer most of them tell you from experience.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Had a few issues with my car. Lucas at this location was very knowledgeable and assisted me with my…read moreissues. He was patient and even worked in other customers, and even assisted a coworker. They were very busy. The manager and crew were also attentive and friendly. I pass at least three other part stores, this will be my part store from now on.

One of the best auto parts stores I've been to in a long time. Very pleasant and knowledgeable…read moreemployees. They were even able to refer me to a great mobile mechanic Harris automotive. He came directly to the RV Resort and installed a new starter on my jeep wrangler fast efficient and reasonable.

Super happy to find an AutoZone open on 4th of July when our battery died and the check engine…read morelight came on. They've been really helpful in doing a status check and determining that our battery had indeed gone bad for some reason. A technician is out in the parking lot with my boyfriend installing the new battery now. Hopefully after that all will be well. Thank you!!

was just in to get a new battery for a Jeep Cherokee 2022 with that nasty AGM feature first let me…read morejust tell you if you have that feature expect to spend more money on a battery now with that said I had the most incredible service at the AutoZone on 2917 Nolensville Pike in Nashville, the young gentleman that was helping me Lewis Mayorga was a little beside himself when I barked at the $250 price for a battery he went and got another gentleman by the name of Andrew Smith to come over and explain to me why I needed this battery and the reason being that nasty AGM feature that will drain your battery and burn up your starter the toll it takes on a starter. I was well aware of, but did not think of the toll it takes on a battery with that said both were incredibly helpful and will most definitely receive my business again on the way out another gentleman by the name of Ken flagged me down to make sure I had gloves to put on my hands to change out the battery A+ five star service at this particular AutoZone thanks again Andrew, Lewis, and Ken

Came for a simple tail light replacement. The man helping me couldn't figure out how to get to the…read morereverse lights so I did it. Then proceeded to drop a brake light into the whole light panel. Now I have to take the whole thing apart to get the bulb out. The incompetence is going to cost me money and time. Avoid this place at all costs!

Just had a wonderful experience here! They greeted me as soon as I walked in. I had a dead battery…read moreand they gave me several options to choose from. They carried it outside for me, walked me through the replacement, carried the old one back in, and did it all with patience, kindness, and care. Definitely will choose them again in the future.