I purchased some wonderful new tires there. And the atmosphere is awesome! everyone is so helpful!…read moreI highly recommend this place

BEWARE!! I don't…read moreusually leave reviews, but this experience absolutely warrants one. Do yourself a favor--skip this place. To the owner: No, I will not be filling out anything for support, and I do not wish to be contacted further. I'd simply suggest doing better--especially when it comes to who is handling customers' vehicles. Having inexperienced 16-year-olds with no upper body strength operating power tools on luxury cars is unacceptable. You may also want to consider bringing back the previous managers, because the current ones are doing a terrible job. On December 15, 2025, I brought my car in for what should have been a routine tire service. I have a staggered rim setup and have been a loyal customer of this location for over 10 years--bringing both my previous and current Mercedes in twice a year (spending roughly $2,000 every 6 months). I have had a staggered set up for the past ten years so this wasn't new to me. I've also purchased multiple rims from this location at approximately $1,600 per rim. During the service, an employee pulled me into the bay to inform me that my wheel lock had broken while they were working on the vehicle. When I personally inspected my car, I discovered something much worse--my rim had been damaged around every wheel bolt section, not just where the lock broke. Every single lug area showed damage, and to make matters worse they just all looked at one another when I pointed out the damage. I am extremely particular about my vehicle. My rims had zero prior damage--not even curb rash. In addition, they initially expected me to keep the newly mounted tires on and drive 25 minutes to Mercedes to have the wheel locks removed. I refused and had them remove the tires immediately, because why would I drive with my back tires on 10 and fronts on 4? Before leaving, I asked to speak with the manager, Roderick, to file a damage claim. He was nowhere to be found until I insisted an employee get him. When he finally documented the claim, he did not even inspect my vehicle. Later, he attempted to dismiss my concerns over the phone by gaslighting me and telling me he walked around the vehicle with me. When I took my vehicle to Mercedes, they cleaned and inspected the rims and confirmed that 3 out of 4 wheels had identical damage. The only wheel unaffected was the front driver side--because it had not yet been worked on. I reported all of this to their claims department, Fleet Response. Despite clear evidence, they initially refused to include the additional damaged wheels in the claim. This process dragged on for four months, with constant back-and-forth. Around month two, they finally agreed to review the rear wheels--but still denied responsibility. I provided: * Documentation from my Mercedes service advisor (Franklin location) * Confirmation that Mercedes does not refinish wheel with such damage * Official documentation from Mercedes corporate stating that this type of damage is unsafe to refinish. After all of that, their resolution? A $600 offer for a $5,800 damage. They also suggested I take my vehicle to a random wheel repair shop for evaluation. As a customer who only allows Mercedes and Discount Tire to service my vehicle, that suggestion was unacceptable especially after I provided not 1 BUT TWO DOCUMENTATIONS. I suggested back that I would let the store order my rims for me and me just bring back the car and that was denied. I was allowing them to redeem themselves literally.

I would say that this discount tire is really nice, the staff do not try to up-charge or find false…read morereasons to have you spend more money. They take their time to explain what is going on with your tires and they even show you best options in terms of pricing. The tire service concerns I had were addressed knowledgeably and the estimated wait time was spot on. I will continue to take any car I have here for tires and rims.

It is so hard to find anything automotive to where you have faith in what you are being told. I…read morereally think this place is all about just trying to make money, not tell the truth. Every single person for 3 hours while I was there, was told "their tire was at end of life" and they needed new ones. Please tell me how EVERY person that walked through that door had the same exact end of life tires? I had a rough day and had to get towed here, for a screw in the tire. I was told I would maybe have to wait 1.5 hours. By the time it was all said and done it was closer to 3 hours of my time wasted here. To beat it, they didn't even check tire pressure on any other tire than the ones that had to be replaced. So when I drove off, 2 tires were still low. It appears to be a bunch of high school males working here who pay zero attention to detail, hence not even checking tire pressures. Maybe if the adults are working, there would be a better experience. Definitely not the case during the summer though. Be warned!

When you are on a road trip, the last thing you want to see is the low tire pressure indicator on…read moreyour dashboard. So we pulled into Rhea and they took a quick look and asked if we had gotten new tires recently. Because we had, the sensor had not been reset. In and out in 10 minutes, and they didn't charge a dime. However, I did tip the gentleman. Terrific guys. If I'm ever in Brentwood and have a flat, I'll know where to go.

The only place I will be taking my car from now on!…read more Service: Oil Change, Tire Rotation I was recommended to look up an independent auto shop in my area for an oil change instead of going to chains such as Jiffy Lube, Valvoline, etc. I AM SO HAPPY I FOUND THIS SHOP! Easiest experience, was simple, quick and efficient was able to be completed during my lunch break! True honest workers, did not take advantage or over charge me. Did not try to up sell me. I truly can say I got to sit back, relax and catch up on my audio book without worrying. (It was a beautiful day and I appreciated that they put a chair outside!) I could tell they are a local fan favorite. I know I can truly trust this team! There is convenient parking when you pull in making your experience easier than ever. If you're in need of tire or auto repairs or issues I would highly recommend driving on down! (Bonus - they are a multigenerational family owned business with MANY years of experience!) I left with a smile on my face!

Thanks for helping me out with my Nissan Versa this summer. You all inspected it multiple times and…read moremade small repairs without charging me. I really appreciate it!

I have bought many tires here over the years, with great service. Once they grew to the point of no…read morereturn , Mr. Moody was no longer accessible, the service went down the drain extremely fast . As proof , I have called four times over the last three weeks, trying to price some tires. The person who answers the phone immediately puts me on hold, no one ever picks up the phone. On the fourth call I told this person that no one ever picks up the phone . He seemed frustrated that I was asking to do business with this company, he took my phone number, and in an unprofessional tone said, " I will have someone call you." I have waited another week , and no one from Moodys Tire has returned my call !!!!

Corey was a HUGE help with getting my battery replaced and an oil change done for me. It was also…read moregood to get a report of other items needed for my car so I could return for the correct appointments.

Firestone saved the day! My daughter drove from Indiana to Nashville and there was a bad shaking…read morewhen she would brake on the highway. It was a problem we thought we recently had fixed in Indiana. She didn't feel safe driving it home. We called Firestone in Brentwood and Dalton said no problem, just bring it in. Within maybe 2 hours, they found the problem, fixed it, and had her on her way to she could return home the next day. We really appreciated their fast, courteous service so my daughter could return home safely. Thank you so much!

Made an appointment online for 8 am Monday. Left the car Sunday night, keys in the drop box with…read moredescription of the problem bent tie rod causing wear - pls fix and put full sized spare in trunk on the rim. This was way too complicated for the kid - take a tire off one rim and put it on another? And fix the... duh? Can't get to it today he says. Fine, I'll get it Tuesday. Called Tuesday afternoon- is it fixed? Oh no, the spare is 5+ years old. Can't touch it. Did you fix the tie rod? Uhhhh. No. - Complete waste of time. You're better off riding a bike than going here.

Super honest group of young men. I've used them 4 times now and every time we had excellent…read moreservice and honesty.

CS Auto always gives me a realistic and honest assessment of what issues need immediate attention,…read moreand which ones do not require an immediate repair. The work is always done quickly and well.

Friendly word of advice... shop around and check their pricing against other shops. We were quoted…read morean astounding *$3,200+* to replace a leaking water pump. We shopped around and found someone else to do it for $600. Not only that, but it was simply a hose leaking and it ended up being even less expensive! I have little faith that this company would have charged us much less to replace a hose once they got in there and diagnosed. Prior to this we've taken our cars here for basic service (extra star for that!) but I do feel this quote was egregious and left a bad taste in our mouth - which lead us to find a new auto shop all together. They lost our business because of this.

Great service. would recommend 10/10…read moreMark helped me get a new set for my car at a very good price with great warranty. Thank you

On our way back home to Florida we caught a flat. The owner was quick and responsive. He hadnt…read moreopened yet but once he arrived he made sure to take care of us and change the tire on the fly! The cherry on top was his amazing price! Make sure to come to TM Auto & Tires for all of your tire needs. Changed our spare for a great used tire in less than 10 minutes!

This location is very busy! Prepare to wait to be seen or receive service and then wait for your…read morecar to be done. I made an appt and got there early around 11:30am, I was then helped at 11:45am. My car was inspected and then I was given a 2:45hr min wait time to replace my two tires. The staff are friendly and knowledgeable. Just know you are going to be waiting even with an appt.

Maurice, you sir may have had a bad day, but cursing in front of customers saying GD and yelling…read moreall to not honor a WHEEL ALIGNMENT warranty speaks volumes on your behalf. The warranty itself you handed me stated if you change parts using OEM parts for worn suspension equipment, the warranty isn't voided. But to yell and cuss and make a big scene when a customer is simply talking to you calmly, is not a way to treat people. Especially when Jennifer counted 6 cars alone on the account all brought in with the last year. I've even worked with you before and had pleasant experiences, but this experience supercedes any past interactions. Jennifer deserves to be GM with how sweet she talks and interacts with people. You are just simply aggressive for no reason when the customer in front of you is giving you no hassle.

Omg! I would give this place 10 stars if I could! Their prices are competitive but their service is…read moreout of this world! Many of their team members are well tenured (10+ years) - I find this majorly speaks to how well the business treats them. I had my rear brakes replaced and a new battery put in. They have an awesome service where they will give you a ride to work/home and either pick you up when your car is done or bring it to you! The owner was the one who picked me up at work and was such a nice and polite man! I have literally never had such wonderful customer service. Y'all keep doing a great job!

It can be very intimidating getting service done on my car, because I'm not very knowledgeable when…read moreit comes to those things and I'm usually gullible when other shops try to up charge and convince me to do things that aren't necessary for my car at the time. The workers at Bass Tire were very helpful, understanding and efficient. They helped me navigate what was being done in a timely manner and were very kind to all customers during my visit! On top of the great and quality service, the price of my maintenance was half of what I have ever been charged at the dealership! It's nice to find such kind people in this industry who don't try to up charge and take advantage of their customers! Keep up the great work. They even passed out donuts and kept checking on everyone. I was there two hours for a walk in which in my experience is very quick, especially for the busy day they were having!