Shocked by the Treatment
I Just Wanted Help
I walked into my local AutoZone with my daughter to ask about a diagnostic check. From the moment I approached the counter, I felt unwelcome. The man working looked visibly annoyed by my question, no greeting, no follow-up, just a blank stare and discomfort.
Then, out of nowhere, a woman who seemed to be the manager came from behind her desk and screamed at me truly, yelled at the top of her lungs saying they couldn't run a diagnostic unless a check engine light was on. Mind you, no one had even asked me what was going on with the car yet. I was shocked, and so was my daughter. There was no issue or tension before this, so the reaction was completely unprovoked.
I quickly left and went to a nearby auto shop. The man there saw I was shaken and asked what happened. When I told him, he immediately knew who I was talking about, apparently, she has a reputation for this kind of behavior. He was kind enough to run a diagnostic.
Would I recommend this AutoZone? Honestly, keep driving. There are better places that treat customers with basic decency and respect. read more