I went to Don Brown Chevrolet on Kingshighway this week for what I thought was going to be a…read moreroutine transmission flush on the Corvette. My people told me not to go there because "the service department is the worst and they will find a way to make you feel like you are being screwed while you wear courduroy pants." I didn't listen and decided to try them out since they a in the neighborhood. I made my appointment for 9am. I dropped the car of at 8am, and told them I needed it back by mid afternoon. I called around 12:30pm and was told "there are six cars in front of you." I asked how that was possible because I had a 9am appointment. Her response was "I sorry but there are 6 cars in front of you." I then asked am I getting it back in the early afternoon as you agreed to?" they (Sarah) said "yes" Again after receiving no call from them, I call the service department at 3:15pm, thinking that this would be done by now because it does not take 6 hours to flush a transmission and refill it. But, I was told "let me ask the tech where he is on it." She (Sarah) then got back on the phone and proceeded to jack my quoted price up by $200 because there was something "special" that had to be done. I asked her what it was, but she made up some ridiculous word salad excuse. I then asked her if I was getting my car back today, she said yes. None of this was sitting well with me so I had my wife drive me over there at 4pm and when I got there, they began by taking me to the Customer Service Manager who happened to be sitting with one of the Techs. The began making excuses for the techs, the services girl, how busy they were, (Blah Blah Blah) and trying to explain what this special service was (which was completely unneccessary). It was a simply transmission flush. Finally, the service manage came in and was unaware that any of this was going, asked me if I was a "waiter?" As in "did I wait on site for the car to be fininsh?" I said no, because I had an appointment already, and was there with the car a full hour before my appointment to get serviced. He said "well, if you were here waiting for the car, we probably would have gotten it done in a couple of hours, but since you left, we just felt you would have it back to you by close of business." I have never heard of this kind of crap. What was the point of making and appointment? Finally the customer service manager asked the service manager "Where are we right now with the servicing of the vehicle?" and he said "I don't know?" She asked, "is it on the rack" He said "no!" It is now 4:35pm (and they close at 5). She asked him "is Mr Parker's car going to be finished today?" He said "with all of the communication issues on this, we can probably get to it tomorrow." About this time the professional reserved part of me left the room, and the poor black kid from North County, with a violent disposition stayed around and I lost it on everybody in the room. I stood up and told them (in my loud football coaches tone) how atrocious this experience has been, how everyone told me "Don't go to Don Brown for ANYTHING because they have THE WORST CUSTOMER SERVICE IN THE CHEVY CARDEALERSHIP mechanism, and to simply "bring my f***ing car around. The funniest part of this was, I got the opportunity to repeat all of this, 1 min later to Mr. Don Brown himself, who tried to apologized for his shitty service department and the treament I received. In th end, no matter where you go to have you car serviced, DON'T GO TO DON BROWN CHEVROLET. THEY ARE THE ABSOLUTE WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ive purchased multiple vehicles and had all service work done at Don brown Chevrolet!! Great placeread more

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

I'm a 80+ yr old female Brought my car in for an oil change. When I picked up my car they said II…read moreneed brakes and calipers almost $900.00. Took it to Weber Chevrolet for a 2nd opinion and there was nothing wrong with it. Lost my business

Things haven't been the same at this Car-X since Derrick been gone. Service has been horrible and…read moreprices has increased by a lot.

Had to check battery in our 2021 Mazda CX-5. O'Reilly sales associate tested battery and confirmed…read moreit needed replacement. Was able to use store loaner tools to remove-replace in parking lot. Entire sales staff were very professional and friendly. Will continue to patronize O'Reilly's for my automotive needs.

I can not speak highly enough of this location. Today a young lady changed out my front headlight…read morebulb. She was so kind and compassionate to this stressed out consumer. Then, when i left my credit card behind she watched for me to return and ran it out to me. She was simply awesome! Client service at its finest.

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

I know a bad review of a used car dealer - how could that be possible??…read more Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

The guys at Auto Soulutions are nice, fast, and friendly. I will do business with them in the…read morefuture!

A cozy, friendly, and caring shop. Told me why I should change my transmission oil at my mileage…read more And went above and beyond at inspecting my car. They dyed the oil so I'll return so to assess the leaks.

Spent a lot of money to leave with more issues than I started with and none of the problems I…read morebrought the car in for fixed. Also left a Google review where the owner said I was "a lot" in response lol. Said I should have communicated to them... I called them this afternoon before writing this review and the other. Anyway... idk if the guy in my shoes would pay to have his have his car towed back to the shop. But I will not.

I was pretty stressed when I arrived at O'Reilly Auto Parts a few weeks ago. I needed to do some…read moreminor work on my car a couple of days before I went on a road trip. The staff were a couple of young guys. One of them made a product suggestion, and even though it didn't solve the problem, I'm glad I tried. The store is open pretty late. Big (shared) parking lot.

I usually come here if my car needs anything. I highly…read morerecommend this particular location. Staff is knowledgeable, fast and helpful. Today, I got wiper blades and it was too cold outside. But the staff didn't hesitate to help me and less than 5 minutes they replaced and made sure I was satisfied with the product and the service. Excellent!