I got truly great service and honest repairs to my 2014 Mustang. I was VERY pleased. They even…read moredrove me home so I wouldn't have to wait! This is definitely my new car repair shop. And hopefully I won't need them for a long time...

Made an appt online. We received two flyers in the mail. One for a free oil change for the first…read more100 patrons or 20% off a flush service. I realized after the fact the one you had to call and schedule. The owner Corwin went a head and let me have a free oil change as a new customer. Only charged me for the tire rotation service. They also did a free diagnostic and were able to show me on screen what's going on. Pictures included. They offer shuttle service if you need it, snacks, and drinks upon waiting. They apologized on my wait time going over than expected. ( given valid reasoning) very nice staff. Complimentary water with coaster in the car when you're services are completed.

On my morning commute I got a flat tire, I called around for help since I have never changed a…read moreflat. 1st Class was quick to offer their service. The team was friendly, incredibly helpful, and knowledgeable. They answered all of my questions, directed me on the next steps to take, and shared some laughs. great experience, highly recommend!

From southern California during a 3 month vacation pulling a toy-hauler, transmission went out on…read moremy dodge ram 1500. Contacted 3 different transmission shops all couldn't even see it for 30 days. 1st Class Auto got me a new transmission and installed in one day. For a fair price. Didn't take advantage of out of towners. Thankyou Kari Tyler and Chris family owned business. Roy manager and Brandon mechanic solid as well. Made it home. Thank you

Long time customer. Last time I brought in my truck, I had both differentials and the transfer case…read moreserviced. They asked about my manual transmission and I stated I would come back. They said they couldn't service the transmission because the plug was unreachable after 5 minutes of effort. I took it to Midas and reality somehow altered itself! In the new dimension of reality, Midas had no trouble performing the maintenance at all. Valvoline, you just lost a long time customer and about $1,200 a year.

They work SO SLOWLY. Every time I come to this location I end up waiting over an hour to get a…read moresimple oil change

Quick and thorough. Offered the add on but they were not pushy at all! Cost was as expected and…read morehad a $15 off that was easily honored.

Great service awesome staff who will take great care of you. Oil change, wiper blades and many car…read moreservices. Drive up welcome.

Have been looking for reliable & affordable auto repair services, and I think Karius Automotive in…read moreO'Fallon, IL meets those qualifications. Through a coworker is how I learned of this shop and grateful this happened at the right time. Headlamp assembly repair $1500 GM part, 134,000 miles, factory not necessary. With their assistance ordered part through Amazon delivered to shop. Convenient. Also knew I needed brakes...quoted a price, accepted. Received call, needed back brakes as well. Wasn't much more, already there, took care of that too. All in $1331 for headlight assembly replacement ($300), front & rear brakes & rotors $1631. Only $131 more than factory part price, which excludes install. Dropped off 8am ready by 3pm. Nice! Definitely have found a trustworthy shop.Thank you Karius for exceptional service.

The regulator on my alternator failed and it is internal on my RX350 and can be a challenge to get…read moreto. They were able to get me in quickly, did a great job and it was a very reasonable price. Guess where I will be taking my vehicles in the future.

I have to agree with others that Bruce's Auto Repair is the place to go. I was in town from…read moreLafayette, LA when my car developed a pronounced noise that sounded like a problem with my front left shock/strut assembly. Not wanting to take a chance with a 740 mile drive ahead of me, I looked up the highest rated ASE Mechanic in the area and that was Bruce's Auto Repair. Although he was swamped with business, the owner took time to test drive my car and tighten some things up, so I could safely get back home and have my local ASE mechanic check it out. While he didn't charge me despite my protests, I'd say that by the number of cars being repaired or waiting to be repaired his rates are reasonable. I'm back in LA now, but If I still lived in the O'Fallon, IL area, Bruce's Auto Repair would definitely be my mechanic!

Can not say enough good things about Bruce's. He's the best one no doubt.My adult daughter goes…read morethere as well.

Absolutely do not recommend. I took my car here for an oil change thinking it would be less…read moreexpensive than the local mechanic I usually go to because I had a coupon and got a discount for placing my order online. However it turned out to be significantly more expensive even with the coupon and discount. When I dropped my car off the man working the counter was not friendly at all and did not make me feel welcome. Then, when he called to let me know the oil change was complete, he tried to scam me and lied about things my car "needed" that I knew it did not need. (For context, my check engine light/ABS light/traction control light were all on when I dropped the car off but they were all related to the car needing a new thermostat. I was told this by the local mechanic who explained that dealerships will often make multiple lights come on for 1 problem so people are more likely to get the car inspected. There was nothing wrong with my brakes or the ABS system. I didn't get it fixed then bc I had to buy new brake pads and planned to come back to get the thermostat replaced.) The sales rep at Meineke said I needed a new thermostat (true) and told me the cost of replacement ($200), only he tried to scam me by double charging for the labor, quoting $180 to replace the coolant which needed to be drained to get to the thermostat (false, bc replacing the coolant should be included in the thermostat replacement cost). He also claimed there was a faulty ABS sensor on my tire (false) and quoted me another $450 for it. Altogether I would have been looking at paying over $900. I declined the extra work knowing he was lying and decided I was never coming back there. Later on the local mechanic got the thermostat fixed for $200, didnt charge me extra labor for the coolant bc the cost of it was already included. Confirmed there was nothing wrong with my ABS sensor. Lesson learned to always use local family-owned places instead of corporations who want to scam you. Don't take your car here. Take it to Karius across the street instead. They're much more trustworthy and reliable.

I had a great experience. When I got there, I explained my concerns with the vehicle. They were…read moreable to quickly diagnose the issue and suggest recommendations for addressing it. I really appreciated them taking the time to show me what they found and walk through options. I left feeling confident in my vehicle condition.

I got new tires here in October and am still experiencing the consequences of this poor decision…read more Not only did they not replace my valve stems, but they also did not balance the new tires properly. When they replaced the old weights, they slapped new weights on top of the old adhesives. They also did not align the new tires. I purchased the tires through another site, so I would have picked a different installer if I knew what I do now. Go to a dealership instead.

Appointment times do not matter went into the store on time for a simple patch on a tire and…read morewaited close to 3 hours that is all

As someone who knows absolutely nothing about cars, I usually have my partner come with me to get…read moremy oil changed. I recently had to get an oil change all by myself, and although I was embarrassed for feeling so clueless, the employee who worked on my car (I think his name was Blake??) was truly incredible and instantly put me at ease. He was so patient and understanding. All of the employees were working really hard. I was so impressed by their ability to multitask and still provide awesome, high-quality customer service. They apologized for my wait and explained that they were understaffed, but I didn't mind waiting at all because everyone was so nice! I drive an older Volvo, and resetting the oil change maintenance light is sometimes a bit tricky to figure out. Blake attempted to reset mine and said he wasn't sure how, but he immediately took out his phone and looked up a YouTube video to learn. Seriously so courteous!! I told him that I could play around with it when I got home because I didn't want to waste his time, especially while they were so busy. But I'm so grateful for his willingness to help! I also had a $10 off coupon, but Blake said he could give me a slightly better discount to thank me for my patience. It ended up knocking a few more dollars of my total cost, which was much appreciated. I'm getting all my oil changes at this location from now on!

Was waiting for a spot in the bay it was two other cars waiting. The bay I was in front of car left…read moreso they had me back up to let one of the other cars that was before me in the bay. I thought that was perfectly fine they were there before me. So another car pulls out just as another car was coming around. That car comes around and skips me. No One gave me an explanation so I just pulled off. Horrible customer service!

Make did a great job helped to save me some money and did there best to do the job quickly .read more

I do not trust these people to work on my car. It was said…read morethat I needed a timing chain. I took it to two other mechanics they all agreed not only was it NOT the timing chain but that the timing chain is in excellent condition. It was simply a vacuum component. When I returned to this shop, Full Circle, Michael restated that it was the timing belt and he knew this because he heard it before replacing my valve. I asked him did he hear it after replacing the valve he said he didn't listen for it. No way! You don't look over your work after completing it. He said my car was going to break down if I didn't fix it. He also recommended I replace my breaks and tires which are barely eighteen months old. TRUST ME, you do not want to take your car here.