I really appreciate Ron , that works at the advanced Auto on Dedeaux Road & 49. I have a commercial…read moreaccount & he gives some of the Best services I have seen. He really takes his time helping you the best he can. I past 3 other part stores to buy parts when I know he's working. This really means alot. Thank

Thursday July 8, 2021 My 3yo daughter and I visited this…read moreparticular store yesterday. I had a light on (2005 Honda Accord Hybrid) and needed to figure out the issues. They were extremely helpful and informative. I wrote the codes down and grabbed a couple of items and left the store. Unbeknownst to me-- My daughter dropped her doll in the store. Later that evening my husband received numerous messages via Facebook stating that my daughters doll had been found. I would like to show and express my sincere gratitude to T. J. Lumpkin and Gene Roberts for finding my daughters daddy doll. Thank you so very much. A+++

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

I bought a new car battery (with installation included) from a young woman totally untrained in…read morechanging batteries or using tools. I had to show her how to change the battery. The thing is, she did ask her manager for help, but he sent her out on her own, knowing she was incapable of serving the customer. When the terminal bolt broke, she went inside and asked her manager what to do and I observed the same lack of concern for me as a customer. Lucky for me another customer overheard, loaned me tools and helped me replace the terminal. The employee helping me disappeared and I after I finished the battery replacement I found her helping another customer.

I have been to this location twice in the past few months. Both times the employees were very…read morefriendly,attentive, and knowledgeable; they recommended parts based on my questions, and best of all, installed my new wipers and later, my new headlight, in the parking lot. I've never had better service anywhere.

Napa Auto parts has stepped their game in the DIY automotive department…read more I was replacing a body part on my truck and a few of those pesky little plastic fasteners broke! Have no fear, Napa has your back. Take a look at the picture I posted, they have a binder with all of these fasteners for easy matchups.This helps the staff and you save time and headaches. None of the "other" local DIY stores even come close to this level of organization and ease. Thank you Napa! I'll definitely choose you from now on.

Awesome customer service, very knowledgeable. Very large inventory if they don't have it they can…read moreget it quickly. They are the go to store for all late model and older vehicle parts.

Drop in for a good set of muffler rubber hanger for my truck. Previous muffler shop has installed…read morethe rubber impregnated nylon straps that are worthless and deteriorated within 6 months. Not sure where to look, then an older sale guy approach and asking if I need help. Great! I explain what type of muffler hanger I am looking for. Without any hesitation, he bring me to the proper isle and show me couple options, and even recommended a muffler shop in town for the job. Taken his advise, I have the new rubber hanger installed professionally by the shop and return the extra hanger that was not used nor opened. Well, Advance Auto Part gladly excepted it without a fuss. Many times I need some special parts, like AC blower motor, various fluids and cleaners, AAP seems to serve my needs well, so I stop going to other auto part stores.

I needed a battery real fast, and they had the one I needed in stock. Tom went out of his way to…read moremake sure I got the correct battery, and installed it quickly. He was very friendly, and even pointed out a potential problem with my vehicle that I was unaware of. They will definitely be getting my business from now on.

I am currently traveling cross country for a new job in Arizona and my car broke down right near…read moreVolkswagen of South Mississippi. The people at this dealership are some of the most kind, respectful, hard-working, and professional people I've come across in a very long time. They're not only diagnosing the problem and helping fix it, but the service advisor, Dylan and technicians Brandon and Tyler are amazing people all around. They're working hard and helping to ensure I will make it to Arizona to start my new job on Monday. I would highly recommend this dealership to anyone looking for a new Volkswagen!

Recently purchased a Volkswagen Passat and the check engine light came on. Tried to get it serviced…read moreASAP but they were booked out for two weeks. Called and talked to Dylan W. And he was awesome. He was able squeezed me in and got me taken care of the same day. My first experience with a Volkswagen service department was an absolute pleasure Thank You Dylan!

The only place in town to carry the accessory I was looking for. Saved me ordering it over the…read moreinternet, and the additional fee for installation I felt was very reasonable.

So far they have been responsive and very courteous I'll let you all know how it goes as to product…read moreand pricing

PMTA did an excellent job on my vehicle. It's been three years and I get stopped almost about this…read moreBronco.

Great ole school shop! Complete exhaust system installed on my truck in less than an hour. Very…read moreknowledgeable and friendly folks! Thanks guys! Jack MANESS Sevierville, TN.